รีวิวและความประทับใจจากผู้เข้าพักที่ Futaritowani En

(จังหวัดชิซูโอกะ/นิชิ อิซุ) [ทั้งหมด 10 ห้อง]
คะแนนรวม
4.73
ที่สุด (53)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.68
  • สิ่งอำนวยความสะดวก
    4.62
  • การบริการลูกค้า
    4.70
  • อาหาร
    4.89
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.75
  • ความพึงพอใจ
    4.74
4.67
たびらいだー

Excellent except for one point.

From the warm welcome to the thoughtful touches like welcome sweets and late-night snacks, the hospitality was truly exceptional, and I was very satisfied with the "people" aspect. Regarding meals, I deeply appreciated how they accommodated my allergies and other preferences. The room was impeccably clean with excellent facilities, and the onsen provided a truly special space where I could relax at any time of day or night. While not a major complaint, one downside was that there were many insects on the terrace, making it unusable. During my stay in the rainy season, large centipedes about 20cm long and fist-sized bugs were constantly present on the terrace, preventing me from stepping outside. Although this is an inevitable consequence of being surrounded by nature and somewhat understandable, it did leave me slightly disappointed given my expectations. However, thanks to their outstanding service that made me forget such minor inconveniences, I left feeling extremely satisfied overall. I would definitely love to visit again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5
  • 30/6/2025~
  • 2 คน 1 ห้อง
  • "Every Time We Gaze at Each Other," "Cherished" (Room Type B)
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear Tabiraider, Thank you very much for staying at our accommodation. We have shared your feedback with our staff and will strive to further improve our services. We sincerely apologize for the inconvenience caused by the insects. While we have taken measures through external contractors, we will strengthen insect control efforts during the rainy season. We are truly sorry for any discomfort caused. We would be delighted if you choose to stay with us again in the future. Sincerely, Manager of Futari to Wani En

ดูรีวิวทั้งหมดของFutaritowani En