Kusatsu Now Resort Hotel

Everything was excellent—the Room, the baths, the food, the staff service, and the pool.We chose a loft-style Room, and it was very clean!However, for families with small children, we can’t recommend it because the ladder is steep and high.The baths were not crowded, so we could relax; the large public bath was very clean. We also had the pool almost to ourselves, and there were banana boats and other items available, which looked like a lot of fun.The buffet had a wide variety of options and everything was delicious. There were plenty of choices at breakfast as well.Our whole family loved it and we’d like to come again. Thank you very much.

We stayed for 4 nights and 5 days and had a wonderful time. The third-floor Room with an open-air bath was perfect for a Multiple Night Stay. The free-flowing Kusatsu hot spring water in the open-air bath, available anytime, was outstanding. For dinner, we chose Japanese cuisine, buffet, French, buffet, in that order. For the Japanese meal we selected shabu-shabu; there was a bit too much meat, but it was very delicious. The French dinner was exceptional in both content and taste. The buffet also felt like one of the best among resort Hotels we have experienced so far. While many Hotels are struggling to provide adequate service due to staff shortages, this place had plenty of staff who worked efficiently and pleasantly. One request: when reading in the Room, it was difficult because I couldn’t adjust the lighting freely. It would have been helpful if you could lend small portable lights—since some guests may prefer reading books rather than watching TV in their Room.