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- Kusatsu Now Resort Hotel
- Kusatsu Now Resort Hotel รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Kusatsu Now Resort Hotel
- ห้องพักและสิ่งอำนวยความสะดวก4.45
- สิ่งอำนวยความสะดวก4.35
- การบริการลูกค้า4.47
- อาหาร4.41
- น้ำพุร้อน・อ่างอาบน้ำ4.47
- ความพึงพอใจ4.43
- 4.83かなちゃん39วันที่โพสต์: 25/10/2026
A hotel filled with special memories.
This was our 16th stay, and we were celebrating a birthday a little early. The front desk staff are always kind and attentive, even when they are busy. Thank you so much for taking care of the request we made during our previous stay. This hotel has wonderful staff who remember and accommodate one guest’s personal requests among so many others, pay attention to even the smallest details, remain aware of their surroundings while chatting, and know the rooms well enough to recommend one for our next stay while sharing their own impressions. The room was thoroughly cleaned, and the bathroom was spacious enough. Although our room was farther from the communal baths and buffet restaurant, there was little foot traffic, making it a very quiet place to stay. At the buffet reception, we asked for the cake to be brought out first, but it still had not arrived after 30 minutes. There was also no staff member at the alcoholic drinks counter, leaving many guests waiting in line. It was disappointing that the service seemed poorly coordinated. However, the sushi chef was very friendly and prepared the sushi efficiently. We thoroughly enjoyed it, along with the seared bonito. The two of us always make wonderful memories during our stays. Thank you so much, as always.
- 4.50taku3031วันที่โพสต์: 20/10/2026
An excellent place to stay.
We stayed as three generations—parents and children (one Japanese-Western luxury room with an open-air bath, and one twin room with a terrace open-air bath). What we liked: - The large public bath and the in-room baths were excellent. - We had dinner at Koryucha; both the food and service were outstanding. The breakfast buffet was also delicious. - There is a large heated pool where the kids played for hours. Since the pool is next to the public bath, it’s easy to warm up right away after getting chilled. - Although it’s a bit far from Yubatake, shuttle buses run frequently, so it wasn’t an issue. What could be improved: - The rooms are clean, but there is only one elevator location; if your room is far from it, moving between floors can be inconvenient. - There seemed to be too few staff members, and each person appeared to be handling a heavy workload. Overall, it was a place we would like to return to.
- 4.83ジョンテリวันที่โพสต์: 20/10/2026
We really enjoyed our stay.
Since COVID, I’ve become uncomfortable with large public baths, so I only stay at places with a private open-air bath in the room. This was my first time in Kusatsu Onsen, and after searching on the Ikkyu website and seeing the good reviews, we decided to stay here. In conclusion: I would definitely return. That said, it reminded me that buffet-style dining isn’t for me. The food itself was delicious, but some guests had poor manners, and I didn’t enjoy eating in that environment. Even so, there was a heartwarming moment when a female guest kindly guided my mother—who was unsure where to sit—to our table. Unfortunately, the massage service happened to be closed on its regular day off during our stay, so I couldn’t book one and was disappointed. My mother doesn’t walk very well, so we couldn’t explore much inside the hotel. However, thanks to our plan’s shuttle service we were able to take the shuttle bus to the Yubatake area and even go see rakugo. We also had a very comfortable and satisfying time in our room. I don’t know how much longer I’ll be able to take my mother traveling to different places, but I’m glad we were able to stay at this hotel. If we have another opportunity, I’d love to stay again. Thank you very much!
- 4.67テクノロジーBOYวันที่โพสต์: 13/10/2026
Perfect except for the Wi‑Fi security issue.
This was my second stay. The room was clean and pleasant. The buffet was delicious, and I can confidently recommend this hotel to friends and acquaintances. -- However, the signal in the room was weak, and when I tried to connect to the Wi‑Fi, it showed “Unsecured network.” I was concerned that the Wi‑Fi connection might not be encrypted, so I chose not to use it for security reasons. As a result, I couldn’t use the internet satisfactorily in my room, so I rated “Facilities & Amenities” 3 stars. The hotel noted that it is not responsible for any issues related to Wi‑Fi use, but that does not mean security measures are unnecessary. If you provide Wi‑Fi for guests, I would like you to implement at least basic security measures. I hope you will improve this so guests can use it with peace of mind.
- 2.50ゲストวันที่โพสต์: 11/10/2026
Meals
The meals are not worth the price.
- 4.50@いずみวันที่โพสต์: 7/10/2026
Although it was desc...
Although it was described as the 50th anniversary, it was a very clean and relaxing hotel. We stayed as a family of four (all adults). The beds and pillows were high quality, there were two sinks, and the large wall-mounted TV was excellent. It felt more like a resort hotel than a traditional ryokan, so we would have preferred samue loungewear rather than yukata. The meals were buffet-style and very delicious, and breakfast was especially lavish. The large public bath requires going down stairs from the changing room to the bathing area, so it may not be suitable for elderly guests or those with mobility issues.
- 5.00いっしー25วันที่โพสต์: 6/10/2026
The exterior was inc...
The exterior was incredibly stylish and had us excited even before we stepped inside. The interior was also very beautiful, and the buffet was luxurious in every way—making this trip absolutely amazing! We’d love to stay again.
- 4.33かなちゃん39วันที่โพสต์: 5/10/2026
This was my 15th sta...
This was my 15th stay, and even when they are busy, the front desk staff are always kind, courteous, and wonderfully attentive to detail. I do have a concern. At the dinner buffet in the past, staff would guide each party to their table, but now guests have to start by looking for an empty seat themselves. During busy times such as weekends and holidays, I think it would be better if staff could guide guests as before. Also, alcohol was served without a stirrer from the beginning unless we specifically asked for one, and during the meal my chopsticks were cleared away along with the dishes. This time I felt a bit disappointed. It lowered my impression of the buffet venue.
- 4.67那由多!&&!วันที่โพสต์: 28/9/2026
We stayed here for m...
We stayed here for my girlfriend’s birthday trip. The Room was a Japanese-Western style, very spacious, and the open-air bath was excellent. We also ordered flowers; the size and color were perfect, and she was very happy with them. Thank you very much.
- 4.83mitsuimemorialวันที่โพสต์: 24/9/2026
I’m glad I went.
The meals were delicious, and the staff were very attentive, making our stay comfortable. The Room was spacious, clean, and very pleasant! It was a bit inconvenient that there are stairs from the changing area to the large public bath; it would be better if there were no steps.
- 4.83一休一回วันที่โพสต์: 22/9/2026
Very satisfied overall. However, I hope the alcoholic drinks offered at the buffet can be improved.
Overall, we were very satisfied! However, the all-you-can-drink alcohol option at the buffet has issues with the serving hours.
- 5.00温泉大好き小林วันที่โพสต์: 16/9/2026
Sauna
The Room and sauna were great, but I expected more staff at the live omelet station during breakfast. Thank you, and I look forward to staying again.
- 4.50温泉マニア.วันที่โพสต์: 14/9/2026
Beyond expectations
Thank you very much for everything. This was a wonderful Hotel that far exceeded our expectations. This may sound rude, but I rely heavily on Reviews, so on IKYU I have only chosen Accommodation rated “Excellent” or higher... I assumed that large-scale Hotels like this would have an average buffet and ordinary guest rooms, but the Room with an open-air bath had been renovated and was very clean, and the buffet—just as others have said—was high quality and truly impressive. There was live piano music, which our child really enjoyed. Is it possible to manage a Saturday buffet so it doesn’t get this crowded? We could walk around comfortably with our plates. Refills were more than sufficient as well—excellent. We also enjoyed the pool and even karaoke. The only minor concerns were that the elevators were crowded and it was hard to get on at times, and there seemed to be many staff members still in training—but we will definitely visit again.
- 5.00堀昭วันที่โพสต์: 13/9/2026
Guest Room with Sauna
We stayed in a guest Room with a sauna. The sauna, open-air bath, cold-water bath, and the Room were all spotless down to every detail, and we had an amazing time. Meals were buffet-style for both dinner and breakfast, and we were very satisfied with both the variety and the taste—everything was delicious. The staff’s service was also excellent. We look forward to staying again next time.
- 4.83こぎちゃん405วันที่โพสต์: 4/9/2026
We had a fun and comfortable stay.
The Room terrace was spacious and open, and the open-air bath was great as well. All the staff were kind, and we were able to enjoy a comfortable stay.
- 4.338313วันที่โพสต์: 1/9/2026
We were extremely satisfied!
We booked the buffet plan with both dinner and breakfast, and the food was simply delicious! We chose the buffet because we were traveling with elderly grandparents and an elementary school-aged child, so being able to pick what everyone liked was ideal. There were so many options we couldn’t possibly try everything, and we were very satisfied. They even made sushi right in front of us, and the quality was excellent! There is also a pool and outdoor play areas, which was really helpful for families with children. However, the private open-air bath costs extra, and the price varies by time slot. It felt quite worn down, which was disappointing. There were many areas that seemed unclean overall, so it didn’t feel worth the price. They will provide extra towels if you ask at the front desk, so even if you’re planning to use the pool or public bath, you can do so with peace of mind! Overall, it felt like a Hotel with great value for money. We’d love to stay again!
- 5.00かなちゃん39วันที่โพสต์: 30/8/2026
This is my 14th stay.
This was our 14th stay in just under a year, and this time we chose a renovated Japanese-Western style Room. Since it’s still new, it felt very clean, and the calm design with lots of wood was wonderful. Thank you as always to S at the front desk for your thoughtful care! A truly attentive and excellent hotel professional. This is a Hotel where the two of us can always make great memories together. Everyone should definitely try staying at this Hotel as it continues to be renovated and refreshed. The Onsen uses Bandai Mine source water, so it is colorless and clear; if you come expecting something like the Shirahata source at Yubatake, it may feel quite different. However, because it is strongly acidic, it will sting badly if it gets in your eyes.
- 4.67柴犬可愛いวันที่โพสต์: 22/8/2026
A Room with an open-air bath is the only choice.
We’re usually a budget-minded family, but for the first time we splurged and made a Reservation for a Room with a private open-air bath. The free-flowing natural Onsen was excellent—great quality and absolutely amazing. The Room also felt newly renovated (maybe?) and was incredibly clean. I even checked for any dirt (laughs), but there was none at all—I was genuinely surprised. The meals might feel less impressive compared with other all-inclusive buffets, but everything tasted great. There was a line for the morning omelets, and the smoothies were fantastic. Since this is Kusatsu, it was perfect for our family who mainly comes for the Onsen. If your budget allows, I recommend reserving an Onsen-bath Room at this Hotel. By the way, when I used the large public bath right after check-in and again around 5 a.m., it felt like I had it all to myself. The open-air bath there was also great. One thing to note: there are stairs on the way to the large public bath, which may be difficult for guests with limited mobility. The in-Room bath is convenient because you can use it anytime—highly recommended.
- 4.33ママっこวันที่โพสต์: 14/8/2026
Kusatsu is a wonderful place—come visit at least once.
My first time in Kusatsu Onsen. The water was truly wonderful and left my skin feeling refreshed. It was also my first stay at this Hotel; it has been renovated and feels new. Overall, everything was great—the baths, guest rooms, dining area, playroom, and more. However, there are many stairs and steps, so it may be a bit challenging for wheelchair users or elderly guests. Even during a Multiple Night Stay without bed-making service, they placed all amenities in a bag and hung it on the doorknob, which was very helpful. The Hotel staff were about half Japanese and half international—nothing out of the ordinary. Many of the housekeeping staff were international as well, but everyone greeted me and was kind. One downside: one of the shuttle bus drivers to/from Yubatake had rough manners. If you walk to Yubatake on the way there and take the bus back, the distance feels just right. A Hotel I would like to use again.
- 4.83スケッチおじさんวันที่โพสต์: 12/8/2026
Enjoy the Highlands, Onsen, and Cuisine to the Fullest
We stayed for 4 nights and 5 days and had a wonderful time. The third-floor Room with an open-air bath was perfect for a Multiple Night Stay. The free-flowing Kusatsu hot spring water in the open-air bath, available anytime, was outstanding. For dinner, we chose Japanese cuisine, buffet, French, buffet, in that order. For the Japanese meal we selected shabu-shabu; there was a bit too much meat, but it was very delicious. The French dinner was exceptional in both content and taste. The buffet also felt like one of the best among resort Hotels we have experienced so far. While many Hotels are struggling to provide adequate service due to staff shortages, this place had plenty of staff who worked efficiently and pleasantly. One request: when reading in the Room, it was difficult because I couldn’t adjust the lighting freely. It would have been helpful if you could lend small portable lights—since some guests may prefer reading books rather than watching TV in their Room.
- 4.67おハルちんวันที่โพสต์: 3/8/2026
Satisfied
Stayed one night on a weekend in August. Listened to live piano music. Early check-in was available, and since it was still before 3:00 PM, we relaxed with a welcome drink while waiting. The pool isn’t very large, but it has a diving board and is 3 meters deep, so adults can enjoy it too. Float rings and other items are available to borrow for free at the Facility. The large public bath also has a sauna and an open-air bath—very satisfying. Our Room was for three people, but it felt very spacious. I also liked that the toilet and shower room were separate! For the buffet dinner, the Joshu beef steak was delicious, and there were American cherries and Shine Muscat grapes—my family loved them. Breakfast omelets were fluffy and creamy. Personally, I really enjoyed the chef’s homemade jam with warmed croissants. The salad bar had broccoli, so I wish there had been mayonnaise as well. Many of the staff were from overseas, but everyone greeted us properly. We’ll definitely stay again!
- 4.33ゲストวันที่โพสต์: 30/7/2026
Facilities and Dining
It would be great if guests could use a table tennis table and similar facilities for free. It would be even better if the tempura were served freshly fried with a live cooking performance.
- 4.83ミエールวันที่โพสต์: 27/7/2026
Great value for money
We stayed one night in a Room with an open-air bath, with buffet dinner and breakfast. The Hotel is a bit far from Yubatake, but the scheduled bus running between the Hotel, the bus terminal, and Yubatake made the distance a non-issue. Thanks to that, we could easily enjoy the illuminated Yubatake at night. While the exterior shows its age, the interior felt new—perhaps it has been renovated—and we were very comfortable in our Room. The open-air bath in the Room was excellent. Kusatsu’s free-flowing hot spring water is quite hot, and doing a little “yumomi” to cool it down was a great memory. The large public bath also had a lukewarm option, which was very relaxing. The food was neither outstanding nor disappointing and lacked something distinctive, but it was tasty. Overall, the value for money is excellent. In Kusatsu, getting a Room with an open-air bath for two people in the 60,000-yen range and receiving service of this quality left us very satisfied. This is a Hotel I would recommend to others.
- 5.00コーンスープうましวันที่โพสต์: 24/7/2026
I’d love to stay here again.
Everything was excellent—the Room, the baths, the food, the staff service, and the pool. We chose a loft-style Room, and it was very clean! However, for families with small children, we can’t recommend it because the ladder is steep and high. The baths were not crowded, so we could relax; the large public bath was very clean. We also had the pool almost to ourselves, and there were banana boats and other items available, which looked like a lot of fun. The buffet had a wide variety of options and everything was delicious. There were plenty of choices at breakfast as well. Our whole family loved it and we’d like to come again. Thank you very much.
- 5.00fuuuuวันที่โพสต์: 21/7/2026
My First Trip to Kusatsu
This was our first trip to Kusatsu, and choosing this property was the best decision! We traveled with our child, and there was a pool, shuttle service to and from Yubatake, delicious meals, and even a private open-air bath in the Room—our daughter was thrilled and enjoyed it so much. We would love to stay again.
- 5.00サチ0508วันที่โพสต์: 3/7/2026
This is a Hotel I highly recommend.
This time, we were able to stay at a great price. The Hotel is very spacious, and the Facilities—such as the pool, tennis courts, and table tennis area—are excellent, so you can fully enjoy your time even without leaving the Hotel. Also, a shuttle bus runs almost every hour between Yubatake and the bus terminal, so sightseeing is easy even without a car. The Room was very clean and well equipped. In addition to a hair dryer, there was a curling iron that can also be used as a straightener, a POLA skincare set, Nespresso coffee, complimentary bottled water, and even sparkling wine—so the amenities were more than enough with just makeup items and a change of clothes. Both the breakfast and dinner buffets offered an impressive variety of dishes. Everything was delicious, with plenty of desserts and fruits as well—we were satisfied until the very end. The open-air Onsen bath on the Room’s terrace was also spacious and relaxing, allowing us to enjoy the Onsen as many times as we liked at any time of day—it felt truly luxurious. The Facilities, meals, Room quality, and service all exceeded our expectations. We had an extremely satisfying stay overall, and we would definitely like to return when visiting Kusatsu again.
- 4.67温泉大好き小林วันที่โพสต์: 24/6/2026
Shower
The shower water temperature was too low, and it was uncomfortably cold at night. Please address this issue.
- 3.83ゆっき～0102วันที่โพสต์: 20/6/2026
It was a nice Hotel.
The buffet meal was delicious, but I felt there were fewer options than expected. We booked a Room with an open-air bath, but since it was on the 3rd floor and the bath seemed visible from outside, we hesitated to use it a little. It did feel open and pleasant, but there was moss on the terrace and even a beehive, so we felt the terrace cleaning may not have been thorough. We had a Multiple Night Stay for 2 nights but used the public bath only once. There was no rinse bucket/shower for rinsing before entering, and there were fewer types of baths than expected, so it didn’t feel much different from a standard large public bath.
- 2.67marinbajpวันที่โพสต์: 16/6/2026
No special features.
This Hotel is very average in every respect, and I don’t understand why it is featured on IKYU.
- 5.00パパインวันที่โพสต์: 6/6/2026
Relax in your private open-air bath in the guest room.
We stayed here as a couple on our first trip to Kusatsu from Hokkaido. Check-in was smooth without any crowding, and all the staff were very kind, so we had a comfortable stay. The room was spacious, and we could relax in the private open-air bath in our room and enjoy the powerful Onsen. It was too hot and intense to enter without self “yumomi,” but after doing it, it became surprisingly easy to soak. The meals offered a wide variety and were delicious. The large public bath and pool are located further past the restaurant, and from our room it felt as far as walking from one end of a large Hotel to the other to reach the public bath and open-air bath, so we mostly used the private open-air bath in our room. It unfortunately started raining from evening on the first day, but by early afternoon the next day it cleared up, and we were able to stroll around from Yubatake. A Shuttle Service runs from the Hotel to Yubatake, which made getting around convenient. The ski resort is also close to the Hotel, so we would like to visit again in winter if we have the chance.
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