Kusatsu Onsen Yubatake Sensui

Thank you very much for taking care of us during our 3-day, 2-night stay. The staff were wonderful, and we truly appreciated how quickly you responded to our inquiries. The only disappointing point was the towels. They were not very absorbent and were not ideal for drying off. Although Kusatsu is not the easiest place to access, this is a Hotel we would like to visit again.

The location is excellent, close to Yubatake. The Facility is new, the Room was comfortable, and the in-room Onsen was wonderful. Having to take off shoes to get to the Room was a bit inconvenient, but I assume this is part of the Facility’s concept, so it’s understandable. The only area for improvement was that the towels were not very absorbent, but it wasn’t a big issue. I would stay here again if I have the opportunity.