รีวิวและความประทับใจจากผู้เข้าพักที่ NIPPONIA Sasayama Castle Town Hotel - 2หน้า

(จังหวัดเฮียวโงะ/ทัมบะซาซายามะ) [ทั้งหมด 19 ห้อง]
คะแนนรวม
4.28
ดี (53)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.36
  • สิ่งอำนวยความสะดวก
    4.13
  • การบริการลูกค้า
    4.45
  • อาหาร
    4.56
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.87
  • ความพึงพอใจ
    4.32
  • 3.33
    すびか
    วันที่โพสต์: 12/1/2025

    Hospitality

    I made a reservation because I wanted to eat boar hot pot in Sasayama. I was also looking forward to staying at nipponia HOTEL once. I was able to spend my time as if I were living, blending into the townscape. Thank you to all the staff for kindly accommodating various requests. The dinner at Botan-tei and the breakfast at the hotel were delicious and satisfying. There were many types of free drinks in the refrigerator, and I enjoyed tasting various ones. I stayed on a day when it was extremely cold with a light layer of snow, and since it was an old folk house, I was prepared for the coldness of the room. I intended to warm up in the cypress bath, but I wish I had been informed in advance about the time it takes to fill the bath and the tank capacity. Also, the stone-like tile floor in the bathroom and washroom, where I had to walk barefoot, was extremely cold and difficult to bear.

  • 4.33
    EHKur
    วันที่โพสต์: 18/12/2024

    It might be a hidden gem!

    It was my first time staying in a traditional Japanese house. As mentioned, there was no soundproofing or airtightness, but I was very satisfied with the delicious French meals and desserts, and there were plenty of drinks in the refrigerator. It was cold, and I'm not used to sitting on the floor, so I think it would have been great if there was a sunken kotatsu in the room. The shuttle service to the station and meals was also enjoyable. Thank you very much.

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  • 1.00
    @@旅行好き
    วันที่โพสต์: 3/12/2024

    After checking in, I...

    After checking in, I tried to fill the bath immediately, but the water tank was empty, and I couldn't fill the bath. I called immediately to confirm, but the response was, "We don't know when the water will fill up, sorry." Since we had a baby, we planned to take a bath together before dinner and put the baby to sleep after dinner, so we reserved a room with a large bath. Later, we were told we would be guided to a replacement room with the same size room and bath, but upon asking for details, it turned out to be a pet-friendly room. If we had agreed immediately, we would have been guided to a pet-friendly room without any confirmation, despite having allergies, which was very unpleasant. After that, we were told we could be guided to a household bath, but considering we were paying to stay at the property, a household bath was unthinkable, and we ended up waiting for the water tank to fill up, which was only possible at 8 PM after dinner. It seemed the manager came to check the bath during dinner, but since the bath was filled after dinner, there was no apology from the manager or anyone in charge. There was also no proper apology from the staff who checked the bath with us after dinner. Despite the discomfort of not being able to take a bath after checking in, they only provided responses that caused us loss, showing no sincerity at all. Other reviews also mentioned similar experiences, so this is the kind of property it is. I will never stay at this property or this chain again.

  • 4.50
    てんまま
    วันที่โพสต์: 25/11/2024

    Best for when you want to take it slow.

    I was able to stay in a nostalgic building and spend a relaxing time. There was also a stove in the dirt floor area, which kept it warm. Although the bath was small, it reminded me of the baths from my childhood, and I was able to soak in the tub quite leisurely. I thought it would have been nice if the room lighting could be brighter, as it was a bit dim. I was surprised that the drinks, including alcohol, in the refrigerator were free to enjoy, and I indulged in them after the bath. I couldn't have dinner as it was fully booked, so next time I would like to make a reservation early. I thought the Japanese breakfast was a must-have. There were many accompaniments for the rice, and it was very delicious. I heard that there are properties all over the whole country, so I would like to visit other hotels as well. The staff were very kind, and I was able to spend a wonderful day, thank you very much.

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