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- Ishinoya Izunagaoka
- Ishinoya Izunagaoka รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Ishinoya Izunagaoka - 2หน้า
- ห้องพักและสิ่งอำนวยความสะดวก4.49
- สิ่งอำนวยความสะดวก4.31
- การบริการลูกค้า4.61
- อาหาร4.60
- น้ำพุร้อน・อ่างอาบน้ำ4.63
- ความพึงพอใจ4.54
- 3.33やまさきひろきวันที่โพสต์: 28/2/2026
We stayed here to ce...
We stayed here to celebrate my son’s birthday. Overall, we were satisfied and had no issues with the Room quality. However, although we informed you in advance about food allergies, there was no explanation or guidance regarding allergens—neither for the aosana seaweed rice crackers provided in the Room nor during meals. I noticed some items only by checking the food myself. Is it your standard practice not to provide much explanation or support regarding allergies? I ate the aosana seaweed rice crackers in the Room without checking the ingredient label on the back. After returning from the Ryokan, I had a sore throat. When I checked the ingredients afterward to confirm what I had eaten, shrimp was listed. This made me wonder why there was no explanation, so I decided to leave this Review. I made this Reservation believing you would provide service appropriate for the price, so I was disappointed. I would appreciate it if you could address this properly.
- 5.00四郎五郎วันที่โพสต์: 10/2/2026
This was my second s...
This was my second stay. This time I chose the “Arida” guest room (with an open-air rock bath) and a Plan that includes kaiseki served in the Room. As with my previous visit, the service, Facility, and hospitality made me want to return again. The morning rock bath was especially memorable. The in-room rock bath is enclosed with wooden panels, but sunlight streams through the gaps in thin beams, and the Onsen steam creates a gently shimmering mosaic in that light. I have been staying at Onsen Accommodations for over 40 years, and I have never seen anything like it—an outstanding design, with truly radiant morning light. It even made me feel this would be a good year (in fact, despite major transportation disruptions caused by this season’s strongest cold wave starting from my stay—somehow I got through them all; especially the next day on the JR Utsunomiya Line, which was in terrible shape—yet everything worked out). Last time I came by public transportation from Izunokuni-Nagaoka; this time I came from Numazu. When using public transportation there are time constraints, so on both trips I had to leave about two hours before check-out. Next time I’d like to come by car and enjoy as much time at the Accommodation as possible.
- 5.00447鈴วันที่โพสต์: 27/1/2026
Thank you very much.
This was my second visit. This time, I enjoyed a different open-air rock bath. The previous one was great, but this one was even better! The large open-air bath was perfect for this cold season. With the Plan available until 12:00, I could relax and enjoy my bath time thoroughly. Thank you very much!
- 3.50高足かにวันที่โพสต์: 21/1/2026
A Relaxing Accommodation
Even with the building rattling all night due to strong winds, and sirens from emergency transports to the nearby university hospital sounding throughout the night, this Ryokan offers a beautiful seasonal garden, spacious rooms with open-air baths, indoor baths filled with the scent of cypress, and delicious meals. It's a place where you can relax, read books at your leisure, and enjoy countless DVDs even late into the night. One of my favorite Ryokans that I would love to visit during significant milestones in my life. I hope to visit again in different seasons I haven't experienced yet. For our 30th wedding anniversary and birthday celebration, we chose this accommodation because we didn't want any disappointments. Although I embarrassingly mentioned it during the Reservation process, none of the staff acknowledged it (;_;) If you're planning a commemorative trip, another accommodation might be better suited for such occasions. The next day at another first-time accommodation we stayed at, they greeted us warmly with celebratory words that almost brought tears of joy to my eyes.
- 4.00555@kintokiวันที่โพสต์: 31/12/2025
Accommodation with Thoughtful Hospitality
Our family stayed at Ishinoya for the first time. One of our members used a cane, but we were deeply touched by the thoughtful care provided from check-in throughout our stay, making it a very pleasant and comfortable experience. We are truly grateful for the exceptional hospitality. With gardens featuring various types of stone and a wide range of room styles, I believe this accommodation can be enjoyed multiple times without losing its charm. The meals were delicious; however, on the second day of our multiple night stay, we felt that the dishes could have been more creative or special. The whole blackthroat seaperch dish was visually underwhelming and lacked flavor, which was slightly disappointing. Above all else, what left the strongest impression was how every staff member—especially our assigned attendant—went out of their way to ensure we had an excellent stay. Thanks to their efforts, we had a wonderful time. Thank you very much!
- 5.00mouline12วันที่โพสต์: 25/12/2025
Completely Satisfied
I visited again following my stay in September. The baths and meals here are exceptional, making it impossible not to return. Dinner is kaiseki-style with a French twist, offering delightful variations each time. For breakfast, the grilled mackerel was so delicious that I ended up eating too much rice. I used to visit Hakone often in the past, but since discovering this place, I've been coming back almost every year. Next time, I hope to visit in spring!
- 4.67MIRAI71วันที่โพสต์: 22/12/2025
Relax in a Japanese Garden
I sometimes visit Izunokuni City in winter to buy strawberries, and this time I stayed at Ishinoya in Izu-Nagaoka Onsen as well. The Japanese garden that opens up after check-in at the front desk was especially impressive. The Room also had a private Onsen, and the spacious tatami Room was very comfortable. Some Reviews mentioned an unpleasant smell, but it didn’t bother us that much. The Onsen was free-flowing from the source, towels were provided in the large public bath, the staff were courteous, and the food was delicious. However, getting from our Room to the large public bath and dining area involved a lot of stairs up and down, which my mother found inconvenient, and she also wished there had been at least one dish that really stood out in her memory. Although the building is old-fashioned, it was well cleaned throughout, and we appreciated how they accommodated our requests. I hope to visit again someday.
- 4.50ポンチョ０３วันที่โพสต์: 21/12/2025
Perfect for a private retreat.
The staff were all cheerful and welcoming, making my stay very pleasant. Thank you. The food was delicious, and the large public bath was clean and well-maintained. Additionally, I appreciated the thoughtful touch of having both cold and room-temperature bottled water available in the changing area of the public bath. The rock bath in the Room was absolutely amazing. It was very spacious, allowing me to relax fully and feel completely rejuvenated. I spent most of my time in the Room enjoying the rock bath. I would love to stay here again.
- 4.67962069วันที่โพสต์: 20/12/2025
The Onsen in the room was very comfortable, and the quality of the spring made my skin smooth.
- 5.00ゆでだこちゃんวันที่โพสต์: 14/12/2025
Relax~
Step into our lobby and discover our proud stone garden. Relax in the tranquil atmosphere with a foot bath. Unwind further in your Room's cypress bath. Enjoy a full-course Japanese dinner paired with a sake tasting experience featuring Shizuoka's finest selections for ultimate relaxation.
- 5.00マックスゆで卵วันที่โพสต์: 5/12/2025
For an anniversary trip
The indoor bath in the room had a soothing scent of cypress, and the open-air bath was spacious and amazing! We stayed for an anniversary trip, and our request to have the beds pushed together at the time of reservation was accommodated. Both the onsen and the room were excellent, and the meals were very delicious!
- 5.00犬のおばちゃんวันที่โพสต์: 27/11/2025
I had a relaxing time.
It was very relaxing. The Room was clean, and the meals were just the right amount and delicious. The rock bath in the Room was especially amazing. The staff's service was also courteous. I liked it so much that next time, I would like to stay in a Room with a cypress bath.
- 4.33snow_girl0604วันที่โพสต์: 18/11/2025
Girls' Trip
We stayed with four friends. Since we couldn't reserve one room for four people, we booked two rooms, but meals were served in the same room as in-room dining. The room had a private hot spring bath, and we also used the large public bath. We hardly encountered other guests and were able to relax very much. The amenities were of high quality, which was very satisfying. We would love to stay again if we have the chance!
- 4.17眉間にしわวันที่โพสต์: 17/11/2025
Satisfied with the rock bath in the Room, enjoyed it multiple times.
The public bath and dining area might be a bit challenging to access in rainy weather due to the ups and downs, requiring an umbrella and careful footing. However, we were fortunate to have good weather and enjoyed our stay without any issues. The public bath had a slight chlorine smell, which was a bit disappointing, but the in-room rock bath was spacious and excellent, making it unnecessary to visit the public bath. Unlimited drinking water is available, along with vending machines for convenience. The meals were slightly insufficient in quantity for our family but simple and delicious.
- 3.83二日目วันที่โพสต์: 7/11/2025
Stay-in Retreat
There was no coffee.
- 4.83落ち着いた雰囲気でゆっくりできましたวันที่โพสต์: 6/11/2025
The cypress bath is exceptional.
The hinoki bath was my first experience, and the fragrance was amazing, completely relieving my fatigue. However, there were no grab bars or places to hold onto in the bathroom, which are necessary for elderly guests; I hope these can be installed. The meals were satisfying, and the staff's service was excellent, allowing me to enjoy a very comfortable stay at the accommodation.
- 4.83Heartloverวันที่โพสต์: 27/10/2025
A peaceful Onsen town
Surrounded by nature, just a 5-minute walk to the panoramic park with stunning views of Mt. Fuji. Highly recommended for its peaceful atmosphere and charming old Onsen town, perfect for those who prefer to avoid crowded places. The room is spacious with an amazing private open-air bath. Delicious meals and outstanding service from the staff make this accommodation worth revisiting. Being a small-scale accommodation, the personalized attention is truly impressive, showcasing Japanese hospitality. Although it is an older accommodation, it is well-maintained. The room may feel slightly humid due to the private open-air bath, but everything else offers a five-star experience or more. Thank you very much!
- 5.00ゲストวันที่โพสต์: 12/10/2025
All rooms are detached, offering a highly satisfying Onsen accommodation.
The staff's hospitality was exceptional, allowing us to experience the meticulous service unique to Japanese Onsen. The property, spanning 2,000 tsubo, features detached-style guest rooms, offering a sense of charm and exclusivity with a truly wonderful concept. Unique services such as foot baths and drinkable Onsen, along with thoughtful touches in the lobby facility, provided enjoyable experiences beyond just the guest rooms and Onsen. Located about two hours from central Tokyo, with excellent access to tourist spots like Shuzenji, it is an ideal destination for a weekend trip. The complimentary Shuttle Service to the station was also incredibly helpful.
- 4.83hirotomotoวันที่โพสต์: 6/10/2025
Enjoy the open-air bath in your Room.
After retiring, I switched to working half the month and started a journey to enjoy Onsen at accommodations with open-air baths near the Kanto region. Three years have passed since then. This time, I chose Ishinoya to fully experience the soft waters of Izu Nagaoka Onsen. The open-air bath was more spacious than expected, set at 40 degrees Celsius. During my stay, I bathed four times and found it neither too lukewarm nor too hot, allowing me to stretch out and relax in the water comfortably. My skin also felt smoother afterward. The meals were made with gentle ingredients for the body, served in just the right portions, and were deliciously satisfying. If given another opportunity, I would love to visit again!
- 3.17ぴぴちょวันที่โพสต์: 3/10/2025
Considering the price
A long-awaited trip with my mother. We chose a Room Dining Plan to relax, but the sound of placing dishes during serving, footsteps in the room, and conversations between staff were not very pleasant. The food also had fish bones in the sashimi and grilled dishes several times, and there were long hairs scattered around the room. Considering the price, I felt the service was not satisfactory.
- 4.50うちこっこวันที่โพสต์: 24/9/2025
A Last-Minute Accommodation
Suddenly wanting to visit an Onsen, we made a last-minute decision. We went as a family of three, and although our son has allergies, they accommodated us even on such short notice. We were very grateful for this. The Onsen felt almost like a private experience, allowing us to relax at our own pace. We also enjoyed the hot water in the Room. Since we couldn’t make it in time for dinner, we didn’t have it, but breakfast was very delicious. There were no amenities in the bath area; however, when I asked at the lobby if they had hair ties as I spontaneously decided to stop by the Onsen before heading back home, they kindly provided me with a shower cap too. This was very helpful since I washed my hair in the Room. In our Room, we watched "Jumanji" on DVD borrowed from the lobby. Although I fell asleep halfway through, my son loved it so much that he watched its sequel after returning home! The bed was soft and comfortable for a good night’s sleep. At the lobby, we enjoyed iced coffee and also purchased some ice cream there. You can drink Onsen water near the footbath just outside of the lobby entrance; we tried it several times during our stay. While I’ve never done an Onsen water tasting before and can’t compare flavors well, it had a pleasant taste that was easy to drink!
- 5.00447鈴วันที่โพสต์: 12/9/2025
It was a fantastic stay.
The private open-air bath in the guest room was absolutely amazing. The spacious open-air bath felt as relaxing as a large public bath. Of course, the meals were also incredibly delicious. For dinner, the rice we couldn't finish was kindly made into rice balls for us. The seaweed paired perfectly with the rice. I hope to visit again within this year. Thank you!
- 5.00こまこま太郎วันที่โพสต์: 10/9/2025
It was a relaxing accommodation.
I stayed in a room with a semi-open-air rock bath. There were no complaints, so I will only comment on the points I found particularly good. - The semi-open-air bath in the room allows for water adjustment. - There are three air purifiers in the room. - In addition to yukata, there are samue outfits available. - There is a footbath. - A Yogibo is placed in the room. - The heart-finding activity was fun (find all four hearts within the facility and receive sweets). - Bottled water is available even in the dressing area of the large public bath. - Towels are everywhere: at the footbath, large public bath, and plenty in the room as well. - Amenities are well-stocked. - High-end hair dryers (Dyson, ReFa) are provided. - For breakfast grilled fish, you can choose between horse mackerel or mackerel; horse mackerel was large. It was a one-night stay this time, but it’s an accommodation where I’d like to relax for two nights next time!
- 4.83Jinnyวันที่โพสต์: 6/9/2025
It was a wonderful accommodation.
It was a very lovely accommodation! The meals, especially the fish, were incredibly delicious and satisfying. The room and the large public bath were clean and provided a relaxing atmosphere. However, during the initial guidance, I felt slightly uncomfortable when the hotel staff entered the room. Also, the shuttle service was delayed because they waited for someone who was late for check-out, causing me to miss my train. I hope this can be improved in such situations. Overall though, it was a great experience, and I would love to stay again!
- 3.50吉方取り子วันที่โพสต์: 5/9/2025
Expect improvements in accommodation operations.
The hot spring, meals, and customer service were excellent (the natural hot spring was especially amazing, and the staff serving meals provided great service!). Up until the shuttle service departure time, everything was perfect, and I was fully planning to return soon. However!! What happened afterward was very disappointing. I am writing this review in hopes that improvements can be made in the future. We were waiting in the lobby 10 minutes before the scheduled shuttle bus departure time... but even when it was time to leave, there were no signs of departure. Feeling uneasy, we asked about it and were told that "another group is running late with their check-out; please wait." We explained that we would miss our train if delayed further but ended up waiting for about 20 minutes (and indeed missed our intended train). To make matters worse, it turned out that this other group did not even require a shuttle! We were left wondering why we had been made to wait at all. When the bus finally departed, this same group requested help carrying their luggage outside. The driver (who also worked as reception staff) had to step out of the vehicle to assist them... leaving us utterly dumbfounded! It became clear during our conversation on board that "reception and shuttle services are managed by one person," which explained why things couldn't proceed smoothly. However, such details should have been communicated earlier when delays occurred. In similar situations at other accommodations I've stayed at before, they would arrange a taxi at their expense as a courtesy for guests affected by delays like these. If having only one person manage both roles is unavoidable due to staffing constraints, perhaps granting them more discretion or authority could help address such issues better in real-time. While I understand this situation may have been unexpected for your team—and sympathize with those involved—I believe addressing these concerns will allow your accommodation to handle similar cases more flexibly moving forward. As they say: "All's well that ends well." It would be wonderful if every detail could be taken care of until guests' final moments with you so they leave completely satisfied. Thank you very much for hosting us during our stay!
- 5.00旅するシニアวันที่โพสต์: 4/9/2025
Solo travel.
Stayed on the 2nd floor "Kasama." Honestly, I was torn between this and the spacious room with an open-air bath on the 1st floor. Opening the window of the private bath in the 2nd-floor Room, gazing at the blue sky, and soaking in lukewarm water adjusted to my preference was absolutely wonderful! The staff were all warm and welcoming, which made me very happy. Thank you so much!
- 5.00hiratasuวันที่โพสต์: 28/8/2025
The open-air bath in the Room is excellent.
The guest rooms are located within a spacious property. Please note that you will need to use stone stairs for access. Elderly guests are recommended to request a Room near the front desk. Surrounded by nature, the open-air baths are equipped with fine mesh nets to prevent insects, ensuring a comfortable experience.
- 4.17ラグビーワールドカップวันที่โพสต์: 19/8/2025
Travel Route
Spacious indoor Onsen with open-air bath (Hinoki wood) was very satisfying. The garden is splendid, but the stairs to move from the Room to the large public bath and dining area might be challenging for elderly guests. I would like to visit again while I am still physically fit.
- 3.17ゲストวันที่โพสต์: 18/8/2025
Had too high expectations.
This was my first stay. The building felt like stepping back into the Showa era, and upon entering the room, I thought it was a bit dim. There was also a smell of dampness. The bathroom in the guest room was spacious, allowing for a relaxing bath. What I found disappointing: Only green tea teabags were provided in the guest room. It would be much more convenient if Japanese tea or a coffee machine were available. As for meals: The content felt insufficient and quite underwhelming. Although it was served in-room, the selection of alcoholic beverages seemed limited; certain drinks could only be ordered if dining at the restaurant instead of in-room service. Additionally, there appeared to be many options such as seafood or Western-style dishes that could be ordered from outside sources, which seemed popular among other guests. What surprised me: Neither dinner nor breakfast included even one serving of tea; at least some tea would have been appreciated. This is the first accommodation I've stayed at where no tea was served with meals. For both dinner and breakfast: Miso soup came in a pot but wasn’t enough for two servings per person. Rice came in an insulated container but didn’t include extra portions for refills either. Additionally, one foreign staff member clearing tables hummed while working?? It also seemed like they didn’t sweep tables after clearing them. While having individual rooms per building is nice: There are many stairs throughout, making it challenging for those with mobility issues—especially if it's raining outside. Overall: I felt that everything did not match up to its price point this time around. I hope hospitality services can improve moving forward. I had high expectations due to good reviews but ended up disappointed overall.
- 4.67さっとちんวันที่โพสต์: 18/8/2025
Two nights with my grandchild
We stayed for 2 nights with our grandchild and daughter’s family, making a group of five. The meals were delicious and the portions were sufficient. The bath in the room was an Onsen, and although the public bath was small, it was clean. The Onsen warmed us to the core. The room was well-cleaned and comfortable, though slightly dim. The stone stairs outside might be a bit challenging for elderly guests. All the staff were friendly. We would love to stay here again!
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