รีวิวและความประทับใจจากผู้เข้าพักที่ Ryotei Kaiseki Notoya

(จังหวัดอิชิกาวะ/น้ำพุร้อนอาวาสึ) [ทั้งหมด 50 ห้อง]
คะแนนรวม
4.25
ดี (194)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.10
  • สิ่งอำนวยความสะดวก
    4.02
  • การบริการลูกค้า
    4.44
  • อาหาร
    4.43
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.29
  • ความพึงพอใจ
    4.25
  • 5.00
    hands.1030
    วันที่โพสต์: 3/11/2026

    Truly impressed by the hospitality!

    My spouse and I stayed for several nights and enjoyed relaxing in the peaceful surroundings. The meals featured seasonal ingredients and were so delicious that we had second helpings of rice. We were impressed by the sashimi served in a bowl made of ice at dinner and the perfect timing of each course. This is a place we would love to stay at again.

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  • 4.83
    おおの一族
    วันที่โพสต์: 2/11/2026

    I had a great time.

    The welcome pudding was delicious. The room was nice and spacious. The food was delicious. Table tennis was fun. I'd love to go back!

  • 4.83
    おおの一族
    วันที่โพสต์: 1/11/2026

    Anniversary

    We stayed to celebrate my parents’ 50th wedding anniversary. We made several special requests when booking, and we’re grateful that they were so kindly accommodated. The ryokan’s hospitality was wonderful, and we would love to stay again.

  • 3.67
    マスカット&モンブラン
    วันที่โพสต์: 29/10/2026

    I stayed for one night.

    The ryokan was worth the price. I stayed on a weekday, and the communal bath was so large that it felt a little lonely having it all to myself.

  • 1.67
    旅びときょん
    วันที่โพสต์: 18/10/2026

    A musty smell in the room can ruin an otherwise enjoyable trip.

    After contacting the property in advance to say that I am sensitive to cigarette smells, I was kindly informed that they would deodorize and ventilate the room beforehand and also provide an air purifier. They also noted in advance that it may not be possible to remove odors completely. Reassured by this thoughtful response, I looked forward to my stay. However, the room did not smell of cigarettes—it had a very strong musty/moldy odor. Even wearing two masks, I could not relax and was unable to sleep. I should have asked to change rooms, but because they had mentioned in advance that complete deodorization might not be possible, I endured it. The location is on the mountain side, surrounded by tall trees and in the shade, so perhaps even with ventilation the smell does not go away. Still, although I have stayed at many hotels and ryokan—including older ones—this was the first time I encountered a room with such a strong moldy smell. The renovated lobby and dining area (Gensuke) were lovely, which made it all the more disappointing that both the guest room and the izakaya used for dinner felt different from what was shown in photos. The reviews were good as well, so my expectations were high. Until now, we have never been disappointed with bookings made through Ikkyu.com for either accommodations or restaurants. This time was very disappointing and reminded us that experiences like this can happen even on Ikkyu.com. We also learned that discounted plans may come with certain drawbacks. I do not usually post reviews, but this is my first time doing so.

  • 2.50
    旅行バカ
    วันที่โพสต์: 16/10/2026

    It felt like something was missing, even though the food was delicious.

    It felt like a traditional, old-style ryokan. Since it has been so hot, I had bought various fresh sweets along the way and ended up with a lot of luggage. The refrigerator is a decent size, but the exterior looks worn—either faded or stained—and doesn’t look good. The inside was clean and well maintained, but I wished they would do something about the visible exterior; it’s a shame to leave such a negative impression. The meals were delicious both at breakfast and dinner. I also enjoyed the performance of the chef making sushi right in front of us. I thought it would have been even more impressive if they had prepared all of the sushi on the menu that way. When you open the bathroom door in the room, it pushes the toilet slippers toward the toilet, so they end up too far away to put on. It made using the toilet inconvenient. The open-air bath was just barely big enough for one person. It looked larger in photos, so that was disappointing, and because nearby buildings are close by, I couldn’t relax and didn’t use it much. There was a bamboo screen for privacy, but when you turn on the light at night you can be seen from outside, so I used it with the lights off. It felt like a missed opportunity in terms of design. Even though there is space in the bathing area, I wish they had made the tub itself larger—it’s such a waste for an in-room open-air bath setup. The glass on one of the display cases in the pottery souvenir section was shockingly dirty—so much so that it didn’t feel like items for sale were being displayed properly. It was disappointing because there were beautiful cut-glass pieces and lovely flower arrangements in other areas like around lobby corridors. Also, after checkout several staff members greeted us… but only our assigned staff member saw us off to the door as a final farewell. Even though there seemed to be time for casual conversation, it ended with what felt like a business-hotel-style checkout greeting. I’ve never experienced a ryokan where available staff don’t see guests off together—especially when there were no other guests in lobby at all. There seemed to be quite a gap between how administrative staff and dining service staff interacted with guests; I left feeling disappointed. The final service did not make me want to return next time. I don’t want to write overly critical comments, but there are many areas that feel like missed opportunities—if they changed their approach just a little bit more could be improved significantly.

  • 3.00
    maru.r32
    วันที่โพสต์: 13/10/2026

    It was delicious.

    The head chef’s seasoning was truly delicate, bringing out the ingredients’ natural flavors. Everything was delicious.

  • 4.67
    すりーぴーちゃん
    วันที่โพสต์: 4/10/2026

    The hot springs and the food were especially great.

    I heard there would be many group guests at check-in and felt a bit worried (I usually prefer small, quiet inns that don’t get many groups), but I didn’t run into any groups either in the large public bath or in the dining area. I waited in the lobby until a staff member came to escort me to my room (the same person also served dinner and saw me off at departure). When I stood up, they said, “We have pudding and tea,” so I sat back down. I wish they had told me earlier so I could have enjoyed it while waiting. Also, the directions for driving to the parking area were unclear, and I wasn’t sure what to do. The room was on the 7th floor—spacious, clean, and comfortable. The toilet was automatic, and the sofa was relaxing. If I had to point out drawbacks: there were no socks provided in the room; the air conditioner didn’t allow temperature adjustment; there was no coffee maker; the refrigerator was empty; and there were no towels at the sink (wiping with paper isn’t ideal). The large public bath was spacious, with smooth-feeling water quality, and an open-air bath as well—very nice. Dinner was served in a dining area that still felt new and clean. It wasn’t fully private since it used partitions rather than private rooms, but it wasn’t noisy next door, which was good. The food was excellent in both quantity and quality. The steak in particular was juicy and generous, and the five pieces of nigiri sushi (including blackthroat seaperch and pufferfish) were delicious. The sashimi featured seasonal shrimp, and both the tempura and salt-grilled blackthroat seaperch were also very good. It may have been a bit too much food for an older person like me, but I was very satisfied. Breakfast was average. In the morning I used the open-air bath attached to my room; it was surprisingly spacious—I could stretch my legs fully—and both it and its washing area were wide and clean. I’ve mentioned various small points (nothing is perfect), but overall it was very good, so I’d like to stay again if given another opportunity.

  • 5.00
    むぎチョコ
    วันที่โพสต์: 27/9/2026

    We had a very comfortable stay.

    We stayed for one night and two days with three adults. All the staff were very kind and helpful. The staff member who guided us to our Room was very polite, and their smile was wonderful. All the meals were delicious and very filling—we ended up completely stuffed. It was also great that we could enjoy table tennis after dinner. Since we had a Room with an open-air bath, we could bathe without worrying about the time. We would love to stay again if we have the chance.

  • 4.17
    まあもんあけもん
    วันที่โพสต์: 27/9/2026

    Is the staffing shortage affecting your customer service after all?

    This was a trip for the two of us as a couple. We arrived by car in front of the entrance, but no one was there. Looking around, we saw someone bringing luggage for guests who had arrived slightly earlier than us, but it felt a bit strange that there was only one person to greet guests at around 3:30 p.m. For reference, after 4:00 p.m., about three staff members were waiting in front of the entrance. Even after completing check-in procedures, we were told “Please wait here” and then left waiting for about five minutes. We could see two staff members right nearby (they appeared to be foreign employees), but it seems they do not escort guests to their Room. At dinner as well, even after telling them our Room name and our names, we were not shown to our table right away—again leaving us waiting. We had no complaints at all about the Facility, the taste and portion size of the food, or the amenities; because everything else was so good, this issue stood out even more.

  • 4.50
    コピドン1号
    วันที่โพสต์: 24/9/2026

    It was great.

    Thank you very much for all your help. We were satisfied with the Room, the Onsen, and the service. We also enjoyed the delicious meals.

  • 5.00
    ラプソディー86
    วันที่โพสต์: 21/9/2026

    We were able to relax and take our time.

    Whenever we visit Hokuriku, we always stay at “Notoya.” We always look forward to the warm hospitality from the staff and the delicious meals. This time, we stayed in a Japanese-style Room with a semi-open-air bath fed directly from the hot spring source, and enjoyed an all-sea-bream menu: a boat platter of sea bream, sea bream shabu-shabu, and sea bream ochazuke. The dishes were light and gentle on our bodies as seniors, and we were able to finish everything. The bath in the Room was also at just the right temperature, and we fully enjoyed the luxury of soaking morning and night while feeling the cool breeze. “Notoya” never disappoints no matter when we visit—we would definitely like to stay again next time. Thank you very much for taking such good care of us.

  • 4.17
    syo_2910
    วันที่โพสต์: 13/9/2026

    We had a relaxing stay.

    I chose this Accommodation to enjoy an Onsen at the end of my trip from Toyama to Kanazawa. Since I stayed in a Room with an open-air bath, I can’t comment on the large public bath, but the water was wonderful and I could relax without worrying about time. I opted for a slightly more luxurious meal plan, and both dinner and breakfast were excellent. Not only the seafood but also the rice was delicious, and even the water tasted great (I may have eaten too much). The Hotel felt newly renovated throughout. The hall leading from the front desk had a great atmosphere with its walls and lighting, and I wished I had made more time to unwind here. The courtyard also had a lovely feel, and it seemed like a great place to spend time within the property. The staff were very kind—one attendant in particular was energetic yet courteous, and I was impressed by how effortlessly they carried my large luggage. Those who provided Shuttle Service were also polite, seeing me off until the very end, which I truly appreciated. All employees felt warm and welcoming, with a comforting sense of nostalgia. Little touches such as handwritten recommendations, complimentary drinks, and pudding made me happy. It’s the kind of Accommodation that makes you wish you could stay one more night—I left reluctantly. (It was an Accommodation perfectly suited to conclude a wonderful trip.)

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  • 4.50
    ソンファ姫
    วันที่โพสต์: 11/9/2026

    The Onsen is amazing!

    The in-Room Onsen with free-flowing natural spring water was amazing—so relaxing, and it left my skin silky smooth, so I soaked in it many times. The meals were delicious, and the staff member in charge of our Room was very pleasant.

  • 4.50
    imemy
    วันที่โพสต์: 9/9/2026

    The building feels a...

    The building feels a bit old, but it is well maintained and clean, so we had a comfortable stay. The in-room open-air bath was wonderful. However, the provided hair dryer had very weak airflow, so guests with long hair may want to bring their own. The meals were delicious and full of seafood. That said, compared with other Accommodations in the same price range where we have stayed before, the overall content felt slightly less impressive. The staff were kind and courteous, which was excellent. The warm atmosphere helped us relax very much. There didn’t seem to be many sightseeing spots nearby for things like street food, but Kanazawa city is within an hour by car, so it didn’t feel like an issue. Overall, it was a good stay. It was short, but thank you very much!

  • 4.83
    J Jタクシー
    วันที่โพสต์: 8/9/2026

    Correct

    I chose this Accommodation after receiving an email about increased points. A Room with a private open-air bath. Bath and Room: good. The Onsen was excellent. Meals: as other Reviews mention, the alcohol was expensive—this was the only downside. Large public bath: so-so. The massage chair left the best impression. Walks: you can take a loop around the area; bringing insect repellent would be better. Room attendant: a foreign national. They still wore a “beginner” badge, but were very polite. Although the Accommodation uses trainees and specified skilled workers for basic service, I was impressed by how thoroughly they maintained an outside-guest perspective. If possible, next time I’d like to stay for two nights.

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  • 4.67
    ゲスト
    วันที่โพสต์: 8/9/2026

    It’s quite a long dr...

    It’s quite a long drive from the Kanto area, but the hot spring water quality was excellent. The food is also delicious—well worth the trip. The downsides were the fresh-flower sculpture in the corridor to the large public bath, and that alcohol was overpriced.

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  • 1.50
    旅行は楽しいよね！
    วันที่โพสต์: 6/9/2026

    Very dirty.

    I have stayed at many Ryokan, but this is the first time I have encountered an Accommodation this unhygienic. In the Room, there was feces splattered on the underside of the toilet seat from a previous guest. There was also a large black insect in the sink—one that should never be allowed to appear. The next day, there was another large green insect of a different type. Despite it being early morning, the sinks in the public bath area had hair all over them, and there were piles of hair on the floor that had been blown off by hair dryers. At night as well, it seemed no cleaning was done at all, as there was still a lot of hair on the floor. The public bath is closed from 11:30 p.m. to 5:30 a.m.—isn’t that supposed to be for cleaning? I looked for a floor wiper so I could clean it myself, but none was available, so I had no choice but to lift my feet and try not to step on anything while using the hair dryer. There was even hair stuck to the shampoo bottle. The shampoo cap was open, so it may only be refilled. I had high expectations for the meals, but I couldn’t finish them. This is something I also felt at an Accommodation in Ishikawa before: above all, the white rice is terrible—like it has been kept warm in a rice cooker for hours. Looking closely, the grains are small. It tastes exactly like low-grade cheap rice sold at supermarkets: no shine, no sweetness, not chewy at all. Rice cooked at home tastes far better. Even if they call themselves a “cuisine Ryokan,” it’s clear that’s just self-proclaimed. As for staff service, I cannot accept how overly familiar they are. Compared with about 30 years ago—when attendants at Hokuriku Ryokan often had awful attitudes—it may have improved somewhat, but their approach to hospitality feels off target. When explaining dishes, they push their fingers into plates as if they’re about to poke them; normally you would explain by saying “the third dish from the left,” etc. Regarding issues with cleanliness in my Room، both my assigned staff member and the front desk agent at checkout apologized، but management never showed up once۔ Given how serious this was، shouldn’t someone senior take responsibility and apologize? Leaving everything to on-site staff alone is far too irresponsible for management and shows little regard for employees. There seem to be many positive Reviews، but what I could see was so bad that it made me imagine what might be happening where guests can’t see۔ It ruined my appetite and prevented me from relaxing، making this a very disappointing stay۔

  • 5.00
    いけさんとまつさん
    วันที่โพสต์: 27/8/2026

    A true, long-established Japanese Ryokan!

    We stayed as an 82-year-old grandmother and her 22-year-old grandchild. Having lived abroad for many years, we were continually moved by the wonderful Japanese hospitality. The Room with a private in-room Onsen we had always dreamed of was extremely comfortable, and the wide variety of dishes served each day were truly delicious—we could feel the chef’s care in every single item. All of the staff were very kind, and it was simply a fantastic three-night stay. When my grandmother felt unwell from travel fatigue, they even made rice balls for her and showed us such thoughtful kindness. Japanese hospitality is the best in the world. We look forward to visiting again someday. Thank you very much for everything.

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  • 5.00
    xrinxrinx
    วันที่โพสต์: 22/8/2026

    The Onsen was incred...

    The Onsen was incredibly relaxing, and the meals were delicious. We were able to unwind and enjoy a peaceful stay! The staff were kind and attentive, which made our stay even more comfortable. Thank you very much! If we have the chance, we would love to stay again!

  • 4.83
    KPれん
    วันที่โพสต์: 14/8/2026

    A Room with beds for elderly parents.

    The barrier-free Room was almost too spacious for two people. There were no steps at all, and it seemed designed so you can move around the Room in a wheelchair. My parents can walk, so they used the large public bath, but the bath in the Room also seems suitable for guests with some mobility difficulties. The food was delicious and my elderly parents really enjoyed it. Nothing was overly seasoned—everything was simply excellent.

  • 4.83
    KPれん
    วันที่โพสต์: 14/8/2026

    Every dish is delicious.

    Since Noto is far, we stayed here the night before our Noto Support Trip. I like Awazu Onsen for its calm, relaxed town atmosphere. This was my second time in Awazu Onsen, but my first stay at Notoya. The Facility is old and feels like a maze, but I was amazed by the beautiful wooden latticework decorations throughout. Above all, the meals are delicious. The flavors suited my elderly parents as well, and we were very satisfied. We were completely full, but our son was happy to receive rice balls as a late-night snack too. The women’s bath is excellent. In particular, the open-air bath isn’t an artificially “designed” beauty—it sits right next to a bamboo grove on the hillside behind the inn and feels wonderfully natural. Bathing while listening to cicadas and bell crickets was fantastic. The women’s bath also has a lying-down bath and a sauna. The amenities provided were plentiful as well. The attendant we spoke with was from Wajima, and the front desk staff member was from Suzu. It seems many people from the Noto region work here.

  • 5.00
    みかんつぶ
    วันที่โพสต์: 6/8/2026

    We stayed on the No ...

    We stayed on the No Meals Included Plan this time. From the moment we arrived at the parking lot, the hospitality was outstanding and truly impressed us. The meals looked delicious, so next time we would like to stay on a Plan that includes dining. Thank you very much for your hospitality.

  • 5.00
    tuntun
    วันที่โพสต์: 3/8/2026

    It was a satisfying one-night stay.

    This was my third stay, and as always I requested a Room with an open-air bath, and once again it was a very satisfying one-night stay. An in-room open-air bath is wonderful. It’s convenient to be able to soak anytime right away. Since the water in the Room’s open-air bath is free-flowing from the hot spring source, I could bathe with peace of mind. The meals were also satisfying in both quality and portion size. In addition, the staff member who assisted us was very entertaining and made us feel relaxed. We will come again, and we appreciate your continued support at that time.

  • 4.50
    ゲスト
    วันที่โพสต์: 26/7/2026

    Excellent

    This was my first stay here. The private open-air bath and the meals were excellent, and it greatly improved my impression of Awazu Onsen. It would have been even better if drip coffee had been provided in the Room. I would definitely like to stay again.

  • 4.50
    レレミ
    วันที่โพสต์: 22/7/2026

    A charming, traditional Accommodation

    Although the Accommodation is old, it is well kept and the service was good, so overall I was satisfied. The hot water was great, and while the meals were not large in portion, they were thoughtfully prepared. The Room was spacious, and I would like to stay again if I have the chance. However, the souvenir shop was disappointing—there was nothing I wanted to buy. Maybe it’s the display; it felt a bit outdated.

  • 5.00
    湘南のハム太郎
    วันที่โพสต์: 20/7/2026

    We stayed for one ni...

    We stayed for one night in July as a family of three. Since it was an extremely hot day, we arrived at the Accommodation early and first enjoyed the Onsen. The spacious Onsen, surrounded by floor-to-ceiling glass, was wonderful and instantly relieved our fatigue. Then came the dinner we had been looking forward to: the sashimi was chilled in an ice bowl, making it even fresher and more delicious. Every dish was excellent. Our attendant told us they were in their third year with the company, and they were a truly outstanding young professional—very attentive and considerate in every way. At checkout, when we mentioned we were heading to Hakusan White Road, we received a discount voucher, which made for an enjoyable drive. Next time, we would like to visit during the autumn foliage season.

  • 3.50
    maetoshi
    วันที่โพสต์: 5/7/2026

    Onsen

    As expected from Awazu Onsen, the hot spring water was excellent.

  • 4.33
    後梃子
    วันที่โพสต์: 19/6/2026

    We had a relaxing stay.

    We had a relaxing trip with a couple of friends. However, when I used the bath after 10:00 p.m., I noticed what looked like a used compress next to the outdoor bath tub, and it was still there the next morning. Even though cleaning hours are scheduled, it was disappointing to see that it hadn’t been cleaned properly.

  • 2.33
    だだっぴ
    วันที่โพสต์: 18/6/2026

    About Our Hospitality and Service

    I went to the front desk at night to pay for souvenirs. When I tried to pay by card, an older male staff member curtly said, “PIN,” which made me uncomfortable. When I went to the front desk again before breakfast to settle the payment, two older male staff members were seated there. One was turned sideways working on a computer, and the other silently stared at me. When I explained what I needed, he muttered without standing up, “Oh, from 8:00.” When I asked why, he said, “The person in charge comes at 8:00, so we can’t do it until then.” This was my first time experiencing a Hotel like this. The younger staff were very polite and left a good impression, but it felt like everything was ruined by the older male staff members. Inside the building, the contrast between newly renovated areas and older areas that didn’t seem well maintained was noticeable. The meal was a sushi kaiseki course and it was very delicious.

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