Ryotei Kaiseki Notoya 투숙객 리뷰 및 후기

(이시카와현/아와즈 온천) [전체 50개 객실]
종합 점수
4.25
좋다 (175)
  • 객실 및 어메니티
    4.11
  • 시설・설비
    4.01
  • 접객・서비스
    4.46
  • 식사
    4.41
  • 온천・목욕
    4.29
  • 만족도
    4.26
  • 4.17
    syo_2910

    We had a relaxing stay.

    I chose this Accommodation to enjoy an Onsen at the end of my trip from Toyama to Kanazawa. Since I stayed in a Room with an open-air bath, I can’t comment on the large public bath, but the water was wonderful and I could relax without worrying about time. I opted for a slightly more luxurious meal plan, and both dinner and breakfast were excellent. Not only the seafood but also the rice was delicious, and even the water tasted great (I may have eaten too much). The Hotel felt newly renovated throughout. The hall leading from the front desk had a great atmosphere with its walls and lighting, and I wished I had made more time to unwind here. The courtyard also had a lovely feel, and it seemed like a great place to spend time within the property. The staff were very kind—one attendant in particular was energetic yet courteous, and I was impressed by how effortlessly they carried my large luggage. Those who provided Shuttle Service were also polite, seeing me off until the very end, which I truly appreciated. All employees felt warm and welcoming, with a comforting sense of nostalgia. Little touches such as handwritten recommendations, complimentary drinks, and pudding made me happy. It’s the kind of Accommodation that makes you wish you could stay one more night—I left reluctantly. (It was an Accommodation perfectly suited to conclude a wonderful trip.)

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  • 4.50
    ソンファ姫

    The Onsen is amazing!

    The in-Room Onsen with free-flowing natural spring water was amazing—so relaxing, and it left my skin silky smooth, so I soaked in it many times. The meals were delicious, and the staff member in charge of our Room was very pleasant.

  • 4.50
    imemy

    The building feels a...

    The building feels a bit old, but it is well maintained and clean, so we had a comfortable stay. The in-room open-air bath was wonderful. However, the provided hair dryer had very weak airflow, so guests with long hair may want to bring their own. The meals were delicious and full of seafood. That said, compared with other Accommodations in the same price range where we have stayed before, the overall content felt slightly less impressive. The staff were kind and courteous, which was excellent. The warm atmosphere helped us relax very much. There didn’t seem to be many sightseeing spots nearby for things like street food, but Kanazawa city is within an hour by car, so it didn’t feel like an issue. Overall, it was a good stay. It was short, but thank you very much!

  • 4.83
    J Jタクシー

    Correct

    I chose this Accommodation after receiving an email about increased points. A Room with a private open-air bath. Bath and Room: good. The Onsen was excellent. Meals: as other Reviews mention, the alcohol was expensive—this was the only downside. Large public bath: so-so. The massage chair left the best impression. Walks: you can take a loop around the area; bringing insect repellent would be better. Room attendant: a foreign national. They still wore a “beginner” badge, but were very polite. Although the Accommodation uses trainees and specified skilled workers for basic service, I was impressed by how thoroughly they maintained an outside-guest perspective. If possible, next time I’d like to stay for two nights.

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  • 4.67
    ゲスト

    It’s quite a long dr...

    It’s quite a long drive from the Kanto area, but the hot spring water quality was excellent. The food is also delicious—well worth the trip. The downsides were the fresh-flower sculpture in the corridor to the large public bath, and that alcohol was overpriced.

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  • 1.50
    旅行は楽しいよね！

    Very dirty.

    I have stayed at many Ryokan, but this is the first time I have encountered an Accommodation this unhygienic. In the Room, there was feces splattered on the underside of the toilet seat from a previous guest. There was also a large black insect in the sink—one that should never be allowed to appear. The next day, there was another large green insect of a different type. Despite it being early morning, the sinks in the public bath area had hair all over them, and there were piles of hair on the floor that had been blown off by hair dryers. At night as well, it seemed no cleaning was done at all, as there was still a lot of hair on the floor. The public bath is closed from 11:30 p.m. to 5:30 a.m.—isn’t that supposed to be for cleaning? I looked for a floor wiper so I could clean it myself, but none was available, so I had no choice but to lift my feet and try not to step on anything while using the hair dryer. There was even hair stuck to the shampoo bottle. The shampoo cap was open, so it may only be refilled. I had high expectations for the meals, but I couldn’t finish them. This is something I also felt at an Accommodation in Ishikawa before: above all, the white rice is terrible—like it has been kept warm in a rice cooker for hours. Looking closely, the grains are small. It tastes exactly like low-grade cheap rice sold at supermarkets: no shine, no sweetness, not chewy at all. Rice cooked at home tastes far better. Even if they call themselves a “cuisine Ryokan,” it’s clear that’s just self-proclaimed. As for staff service, I cannot accept how overly familiar they are. Compared with about 30 years ago—when attendants at Hokuriku Ryokan often had awful attitudes—it may have improved somewhat, but their approach to hospitality feels off target. When explaining dishes, they push their fingers into plates as if they’re about to poke them; normally you would explain by saying “the third dish from the left,” etc. Regarding issues with cleanliness in my Room، both my assigned staff member and the front desk agent at checkout apologized، but management never showed up once۔ Given how serious this was، shouldn’t someone senior take responsibility and apologize? Leaving everything to on-site staff alone is far too irresponsible for management and shows little regard for employees. There seem to be many positive Reviews، but what I could see was so bad that it made me imagine what might be happening where guests can’t see۔ It ruined my appetite and prevented me from relaxing، making this a very disappointing stay۔

  • 5.00
    いけさんとまつさん

    A true, long-established Japanese Ryokan!

    We stayed as an 82-year-old grandmother and her 22-year-old grandchild. Having lived abroad for many years, we were continually moved by the wonderful Japanese hospitality. The Room with a private in-room Onsen we had always dreamed of was extremely comfortable, and the wide variety of dishes served each day were truly delicious—we could feel the chef’s care in every single item. All of the staff were very kind, and it was simply a fantastic three-night stay. When my grandmother felt unwell from travel fatigue, they even made rice balls for her and showed us such thoughtful kindness. Japanese hospitality is the best in the world. We look forward to visiting again someday. Thank you very much for everything.

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  • 5.00
    xrinxrinx

    The Onsen was incred...

    The Onsen was incredibly relaxing, and the meals were delicious. We were able to unwind and enjoy a peaceful stay! The staff were kind and attentive, which made our stay even more comfortable. Thank you very much! If we have the chance, we would love to stay again!

  • 4.83
    KPれん

    A Room with beds for elderly parents.

    The barrier-free Room was almost too spacious for two people. There were no steps at all, and it seemed designed so you can move around the Room in a wheelchair. My parents can walk, so they used the large public bath, but the bath in the Room also seems suitable for guests with some mobility difficulties. The food was delicious and my elderly parents really enjoyed it. Nothing was overly seasoned—everything was simply excellent.

  • 4.83
    KPれん

    Every dish is delicious.

    Since Noto is far, we stayed here the night before our Noto Support Trip. I like Awazu Onsen for its calm, relaxed town atmosphere. This was my second time in Awazu Onsen, but my first stay at Notoya. The Facility is old and feels like a maze, but I was amazed by the beautiful wooden latticework decorations throughout. Above all, the meals are delicious. The flavors suited my elderly parents as well, and we were very satisfied. We were completely full, but our son was happy to receive rice balls as a late-night snack too. The women’s bath is excellent. In particular, the open-air bath isn’t an artificially “designed” beauty—it sits right next to a bamboo grove on the hillside behind the inn and feels wonderfully natural. Bathing while listening to cicadas and bell crickets was fantastic. The women’s bath also has a lying-down bath and a sauna. The amenities provided were plentiful as well. The attendant we spoke with was from Wajima, and the front desk staff member was from Suzu. It seems many people from the Noto region work here.

  • 5.00
    みかんつぶ

    We stayed on the No ...

    We stayed on the No Meals Included Plan this time. From the moment we arrived at the parking lot, the hospitality was outstanding and truly impressed us. The meals looked delicious, so next time we would like to stay on a Plan that includes dining. Thank you very much for your hospitality.

  • 5.00
    tuntun

    It was a satisfying one-night stay.

    This was my third stay, and as always I requested a Room with an open-air bath, and once again it was a very satisfying one-night stay. An in-room open-air bath is wonderful. It’s convenient to be able to soak anytime right away. Since the water in the Room’s open-air bath is free-flowing from the hot spring source, I could bathe with peace of mind. The meals were also satisfying in both quality and portion size. In addition, the staff member who assisted us was very entertaining and made us feel relaxed. We will come again, and we appreciate your continued support at that time.

  • 4.50
    ゲスト

    Excellent

    This was my first stay here. The private open-air bath and the meals were excellent, and it greatly improved my impression of Awazu Onsen. It would have been even better if drip coffee had been provided in the Room. I would definitely like to stay again.

  • 4.50
    レレミ

    A charming, traditional Accommodation

    Although the Accommodation is old, it is well kept and the service was good, so overall I was satisfied. The hot water was great, and while the meals were not large in portion, they were thoughtfully prepared. The Room was spacious, and I would like to stay again if I have the chance. However, the souvenir shop was disappointing—there was nothing I wanted to buy. Maybe it’s the display; it felt a bit outdated.

  • 5.00
    湘南のハム太郎

    We stayed for one ni...

    We stayed for one night in July as a family of three. Since it was an extremely hot day, we arrived at the Accommodation early and first enjoyed the Onsen. The spacious Onsen, surrounded by floor-to-ceiling glass, was wonderful and instantly relieved our fatigue. Then came the dinner we had been looking forward to: the sashimi was chilled in an ice bowl, making it even fresher and more delicious. Every dish was excellent. Our attendant told us they were in their third year with the company, and they were a truly outstanding young professional—very attentive and considerate in every way. At checkout, when we mentioned we were heading to Hakusan White Road, we received a discount voucher, which made for an enjoyable drive. Next time, we would like to visit during the autumn foliage season.

  • 3.50
    maetoshi

    Onsen

    As expected from Awazu Onsen, the hot spring water was excellent.

  • 4.33
    後梃子

    We had a relaxing stay.

    We had a relaxing trip with a couple of friends. However, when I used the bath after 10:00 p.m., I noticed what looked like a used compress next to the outdoor bath tub, and it was still there the next morning. Even though cleaning hours are scheduled, it was disappointing to see that it hadn’t been cleaned properly.

  • 2.33
    だだっぴ

    About Our Hospitality and Service

    I went to the front desk at night to pay for souvenirs. When I tried to pay by card, an older male staff member curtly said, “PIN,” which made me uncomfortable. When I went to the front desk again before breakfast to settle the payment, two older male staff members were seated there. One was turned sideways working on a computer, and the other silently stared at me. When I explained what I needed, he muttered without standing up, “Oh, from 8:00.” When I asked why, he said, “The person in charge comes at 8:00, so we can’t do it until then.” This was my first time experiencing a Hotel like this. The younger staff were very polite and left a good impression, but it felt like everything was ruined by the older male staff members. Inside the building, the contrast between newly renovated areas and older areas that didn’t seem well maintained was noticeable. The meal was a sushi kaiseki course and it was very delicious.

  • 4.67
    keiko_87

    This is a very nice accommodation.

    The food is simply delicious, and the dining area is very clean. The Room has been renovated and was very comfortable. The in-room bath was also wonderful and incredibly relaxing. This is an Accommodation I definitely want to stay at again.

  • 2.33
    チィエーロ

    The lobby seems to h...

    The lobby seems to have been beautifully renovated, but the age of the Room and the large public bath is hard to ignore. The large public bath was too far from the Room, so I only used it once. The bath in the Room was nice. The sushi at dinner was delicious. The attendant was a seasoned professional and quite friendly; I liked that.

  • 5.00
    ラプソディー86

    We had a relaxing stay.

    This was our fourth stay. We are always comforted by the staff’s warm smiles. This time we stayed in a Room with an open-air bath. It was a Western-style Room with two beds, yet it didn’t feel cramped at all, and we had a very comfortable stay. The open-air bath was spacious enough to wash and relax comfortably. Dinner was a steamed seafood meal—abalone, turban shell, shrimp, and vegetables. It was pleasantly seasoned and delicious. However, we felt the portion size was a bit large for us. For breakfast, we were very satisfied with the rolled omelet (dashimaki tamago) and dried fish that we had been looking forward to. We were truly soothed by the gentle hospitality of the person who took care of us from check-in through meals to seeing us off. We could really feel how hard they worked despite being in a country with a different language, as well as the efforts of the Hotel staff who trained them. If we have another opportunity to stay again, we look forward to it.

  • 4.17
    園芸魂

    Excellent hospitality.

    All staff were courteous and welcoming. There were late-night rice balls, as well as welcome drinks and sweets. There was a self-service nail corner where the children enjoyed trying colors they don’t usually choose. We also saw a few families with small children, but we didn’t run into them in the dining area or the Accommodation building, which made us feel there was thoughtful consideration for everyone.

  • 4.50
    とんさまとん

    From arrival and bei...

    From arrival and being shown to our Room to meal service, a dedicated attendant took care of everything throughout, providing attentive hospitality that made us feel truly at ease. During the meal, they discreetly checked on refills and our pace, allowing us to relax and enjoy our time. The stamp rally held inside the Ryokan was also fun for our child, and the warm atmosphere stood out—staff at the shop and izakaya chatted with us in a friendly way. Dinner featured an abundance of Kaga ingredients, including nodoguro (blackthroat seaperch), and we were completely satisfied with both the quality and quantity. We were able to fully enjoy a proper kaiseki meal at the Ryokan. It’s an Accommodation where families can stay with peace of mind, with exceptional dining and hospitality.

  • 4.67
    @touch

    The hospitality was excellent!

    The staff member in charge was wonderful—friendly and attentive. The shop attendant was also kind and very helpful. Thank you so much!!

  • 4.67
    RRママ

    It was comfortable.

    My spouse and I stayed with our two sons (one in high school and one in elementary school) and my grandmother, a total of five people. All the staff were friendly and welcoming with warm smiles. The Room was spacious and thoroughly cleaned, and even though the Facility is not brand-new, we were able to stay very comfortably. The meals were delicious and beautifully presented. At dinner, the sashimi was served on a bowl made of ice, which delighted our sons. The miso soup at breakfast included crab and had a wonderful broth—we were very satisfied from the morning. The staff who served the dishes were also cheerful, approachable, and provided heartwarming service. We would definitely like to stay again.

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  • 4.83
    Pianodaisuki

    Great value for money and very satisfying.

    We stayed on a weekend during spring break. It was excellent for the price and a great value. The sashimi was served in an ice bowl, and bite-sized dishes were presented in cherry blossom–shaped monaka wafers, making everything look beautiful and uplifting. The lobby and exterior have been renovated and were very elegant, with a refined Kaga atmosphere throughout. The guest room was also spacious. The bathroom faucet was shaped in a way that made washing your face easy. The only disappointment was that there was no hot water. Overall, we were very satisfied.

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  • 3.83
    クロエママ

    This Onsen Ryokan ha...

    This Onsen Ryokan has been beautifully renovated from an older property, and the staff are very friendly and welcoming. The large public bath was spacious, and I was able to relax. I felt the number of dishes and portion sizes in the meals were a little small.

  • 4.17
    ののふみ

    Great value and satisfying

    This Accommodation offers great value and a satisfying stay. Awazu Onsen town feels run-down, but we were able to relax, unwind, and spend a peaceful time inside the Accommodation. The meals were delicious, and we enjoyed them at a leisurely pace. With its affordable rates, it was especially welcome for those living on a pension.

  • 2.67
    たいちゃん/温泉GO

    You get what you pay for.

    I chose this Accommodation expecting great meals because it calls itself a “ryotei kaiseki,” but it was extremely disappointing. Meals were pre-set at the dining area, and while the attendant was friendly, the service felt unprofessional. The only saving grace was the open-air bath in the guest room, but aside from the quality of the hot spring water itself, it was a disappointing semi-open-air bath. The Facility and service did not match the accommodation cost. Also, an apology notice posted inside the elevator gave an unfortunate impression of financial trouble. This is not an Accommodation I would want to visit again.

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  • 5.00
    Hiroyasu

    It was relaxing, laid-back, and absolutely wonderful.

    I stayed here last September and had such a wonderful experience that I returned this time with the simple plan of visiting Notoya again. I stayed in the same Room as before, with an open-air bath, and was able to relax and enjoy the Onsen at my leisure. Of course, I also used the large public bath. The water quality was excellent, and I was very satisfied. The meals were true to their name—kaiseki cuisine—and everything was delicious. All of the staff, including our attendant, were very kind, and I was extremely satisfied overall. One small disappointment was that the attendant who looked after us last time had retired due to her age, so I couldn’t see her again. However, our attendant this time knew her well, which put me at ease. I would like to visit again in the future, and I appreciate your continued hospitality then as well. Thank you very much. Wishing everyone good health.

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