รีวิวและความประทับใจจากผู้เข้าพักที่ Nozawa Grand Hotel

(จังหวัดนากาโน่/น้ำพุร้อนโนซาวะ) [ทั้งหมด 29 ห้อง]
คะแนนรวม
4.49
ดี (24)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.29
  • สิ่งอำนวยความสะดวก
    4.17
  • การบริการลูกค้า
    4.46
  • อาหาร
    4.64
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.79
  • ความพึงพอใจ
    4.58
4.67
エコマラソン

The Onsen and cuisine are excellent.

The temperature of the open-air bath in the onsen with free-flowing hot spring water was just right, and I ended up taking a long bath. I completely forgot about the itchiness on my skin while I was in the bath. I had dinner and breakfast, and the grilled shabu-shabu beef and sashimi were delicious. If I had to say, the salmon felt a bit overcooked (dry), but other than that, everything was perfect. The breakfast buffet with tofu, white fish, vegetables, and miso soup was also delicious. This time, I stayed for the Kita-Shinshu Half Marathon, but the impression was not good as the front desk staff did not know the starting point, and when I asked to extend the use of the parking lot a little longer, they reluctantly agreed. From my experience, I have stayed at hotels for marathons where they even allow you to use the bath after checkout, so I felt a gap. This is not a big issue, and it is a wonderful hotel that makes me want to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 9/11/2024~
  • 2 คน 1 ห้อง
  • Compact Japanese-Western Room on the Mountain Side, Twin Low-Type Beds (F Type)
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you for staying at our Hotel. We apologize for the delay in our response. Thank you for your valuable feedback. We sincerely apologize for any inconvenience caused to you due to the lack of knowledge of our front desk staff. We will ensure that information is shared throughout the entire Hotel, starting with the front desk staff, to prevent such incidents in the future. Regarding the meals, we will communicate with the kitchen and service staff to make improvements. We will continue to strive to ensure that our guests can relax and enjoy their stay, including providing guidance. All of our staff look forward to welcoming you again.

ดูรีวิวทั้งหมดของNozawa Grand Hotel