รีวิวและความประทับใจจากผู้เข้าพักที่ Aomoriya by Hoshino Resorts

(จังหวัดอาโอโมริ/น้ำพุร้อนโคมากิ) [ทั้งหมด 236 ห้อง]
คะแนนรวม
4.32
ดี (196)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.26
  • สิ่งอำนวยความสะดวก
    4.24
  • การบริการลูกค้า
    4.35
  • อาหาร
    4.28
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.48
  • ความพึงพอใจ
    4.30
  • 4.17
    福ちゃんいちご
    วันที่โพสต์: 19/10/2026

    Great entertainment.

    I stayed with my 85-year-old mother. The Entsuko room we booked had a step even in front of the toilet, so when she needed to use it at night I had to call out each time to make sure she wouldn’t trip. The room also looked like it had beds, but it was actually a Japanese-style room, so getting up and lying down was difficult. It was also quite far to both the dining venue and the Nebuta venue, which made things a bit challenging. The food wasn’t particularly tasty and didn’t feel worth the price—honestly, for an Hoshino Group property, it felt underwhelming. However, the evening entertainment was wonderful!

  • 1.50
    stanwood
    วันที่โพสต์: 17/10/2026

    I went with high expectations, but it was disappointing.

    I booked after watching YouTube and thinking it looked great. At check-in, I went to see the cute pony at the hotel entrance, but the staff member ignored us without saying a word. It was over after just a few seconds of looking at the pony. The staff member even pushed the pony away with their elbow, which made me feel sorry for it. I reserved a room with a bath, but there were several stink bugs in the bathroom, and the entire bathroom smelled like stink bugs—it was really unpleasant. I understood that this might be unavoidable in an area surrounded by nature, but when I went to the toilet in the middle of the night, I accidentally stepped on a stink bug in the room without noticing, and then the whole room smelled like stink bugs... I rushed to the washroom, but there were no tissues there, so I had to go back to the living area. Because I walked around with my foot after stepping on it, the smell spread throughout the room and I couldn’t sleep anymore. Having tissues available in only one place in the room is very inconvenient. The drinking water in the room was only provided in a pitcher. I would have liked bottled water as well. I was also looking forward to meals, but there were many tour groups and some guests took large amounts of food at once, so it wasn’t relaxing. The buffet at another hotel we stayed at the previous day had more variety and was more enjoyable; here there wasn’t much that stood out, which was disappointing. At this price range, there are many better places to stay elsewhere. The property felt crowded and cluttered, and even using our room wasn’t convenient—disappointing for what is supposed to be Hoshino Resorts.

  • 5.00
    Rinjiro
    วันที่โพสต์: 16/10/2026

    Traveling with my son was incredibly relaxing.

    I stayed here for one night with my high school–aged son while visiting a university campus in Towada. I had planned to stay at Oirase Grand, but they only accept reservations for two nights or more, and due to his club activities we could only stay one night, so we chose this hotel in Misawa instead. The dinner and breakfast featured many local ingredients and plenty of live cooking stations, and everything was delicious. Since checkout is late, we were able to enjoy the hot springs not only at night but also in the morning. There were also many souvenir options, and I would definitely like to stay again. The staff’s warm smiles and kind words were truly comforting—thank you very much.

  • 4.33
    AKOW
    วันที่โพสต์: 7/10/2026

    Even adults will love it.

    Operated by Hoshino Resorts, this property offers excellent facilities, dining, and activities. I recommend booking your dinner and breakfast times, as well as activities, in advance.

  • 5.00
    K.TOM
    วันที่โพสต์: 2/10/2026

    Endless fun

    This Nebuta-themed hotel feels like a theme park—such an exciting place to stay. Great hospitality and food, too. I’d definitely stay again.

  • 3.33
    循ちゃん
    วันที่โพสต์: 23/9/2026

    The food was excellent, but I probably wouldn’t stay again.

    We stayed as a family. The food was every bit as delicious as its reputation suggested and was the highlight of our stay. There was a wide variety of dishes, and we enjoyed them all. Alcoholic drinks were also reasonably priced, so it was nice to enjoy them with our meals. The interior had a distinctly Aomori atmosphere. The baths were spacious, and the outdoor bath was especially relaxing. The hot spring water had a slightly silky feel, and we were very pleased with its quality. However, there were a few disappointing aspects. First was the guidance for arriving cars. A staff member was stationed near the reception area, but the directions were unclear, leaving us a little confused. Several cars were lined up, yet no one seemed to be directing traffic. Clearer directions and guidance would be helpful for first-time guests. We were also confused by the check-in process, which required us to scan a QR code before the staff would begin their explanation. I assume this is intended to make things more convenient, but it did not make the explanation any quicker and actually seemed to slow down check-in. Perhaps guests could scan the code after entering their rooms to access the information they need. Although we checked in only about 30 minutes after check-in opened, most of our preferred dinner times were already fully booked, leaving only late slots available. We were also offered a breakfast slot between 6 and 7 a.m., which felt a little difficult for a family with children. It would be helpful to allow guests to reserve meal times before check-in or set aside some slots for families with children. The optional “Michinoku Festival” show focused on rather poorly performed enka singing almost from the start. Our child wanted to leave, so we left partway through. We were told that festival floats would appear later, but we did not stay long enough to see them. The program felt a little difficult for families with children to enjoy. The food, hot springs, and atmosphere were all excellent, which made the shortcomings in service all the more disappointing. This was a property I had long wanted to try, but based on this stay, I unfortunately would not choose to return.

  • 4.17
    shojinon
    วันที่โพสต์: 9/9/2026

    A hotel where you can enjoy entertainment.

    If you’re staying at this hotel, be sure to visit Michinoku Matsuriya. You can enjoy powerful, nonstop performances featuring Nebuta festivals from across the Tohoku region—it’s truly impressive. The open-air bath that feels as if you’re floating on water is a very Hoshino Resorts–style touch, but even more than that, I think the quality of Komaki Onsen’s hot spring water is outstanding. However, if you book expecting the standards of other Hoshino Resorts properties such as RISONARE, you may find that the room quality, the somewhat noisy dining venue atmosphere, and the front desk service feel a bit different from what you’d expect from Hoshino Resorts.

  • 4.67
    tomymasako
    วันที่โพสต์: 27/8/2026

    This was our second ...

    This was our second stay since last year’s Golden Week. This time, we also enjoyed a walk around the garden and soaked in the footbath. Both dinner and breakfast were delicious, but it was disappointing that draft beer was only available as part of an all-you-can-drink plan. We would appreciate it if you could consider offering draft beer by the glass as well, or providing more options besides the all-you-can-drink plan.

  • 4.50
    mn703
    วันที่โพสต์: 26/8/2026

    Hoshino Resorts Aomoriya

    It seems there was a festival-like event at the hotel, but it required a reservation and was fully booked, so we couldn’t participate. This was due to our lack of research, but we would have appreciated being informed at the time of booking that such an event would be held and that advance reservations were recommended. Overall, we were very satisfied with our stay. The meals were also excellent.

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  • 5.00
    Sage1129
    วันที่โพสต์: 31/7/2026

    This was my first ti...

    This was my first time staying here, and all the staff were very friendly, making my stay very comfortable. I would like to stay again if I have the opportunity.

  • 4.00
    コタヤタビスケ
    วันที่โพสต์: 28/7/2026

    Meals are...

    What I’m glad I used was the Yawatauma Lounge. Both the setting and the service have a tasteful wabi-sabi feel and real charm. The baths were also excellent—along with the indoor bath, the original hot spring had a wonderful atmosphere. The Room is stylishly designed and has a resort-like vibe. However, arriving at 4:00 PM, I couldn’t get a Reservation for the show, so if you want to see it, I recommend checking in early. Lastly, the meals were disappointing: an overall hectic buffet without a clear main dish. Well, I guess that’s how it is.

  • 4.00
    ひかとたみ
    วันที่โพสต์: 22/7/2026

    Perfect for families to enjoy.

    This time, I stayed with my children and their spouses. The Facility does show its age, but it is clean. The musty smell in the Room and hallways is probably due to the building’s age, so it can’t really be helped, but I’m sensitive to it and it bothered me a lot. That said, there were plenty of thoughtful touches that made the stay enjoyable. There was an additional fee, but I highly recommend making a Reservation for the Nebuta show—it was a lot of fun, and seeing it up close was truly impressive. The buffet was lavish and offered many dishes with a strong local feel. The staff were pleasant as well, and we enjoyed everything. I was also surprised to find ramen at the breakfast buffet, and it was delicious. The Onsen had wonderfully silky water—slightly on the hot side—but very relaxing. We had a great time and achieved exactly what we came for. Thank you for taking care of us.

  • 4.67
    50歳女
    วันที่โพสต์: 7/7/2026

    Warm and welcoming service from our staff.

    We traveled with three elderly people in their 80s. The staff were very considerate of my grandmother, who has difficulty walking, and we truly appreciated it. Everyone greeted us with wonderful smiles. Also, the festival event held every night from 9:00 PM was very impressive—lively and fantastic. We were even able to touch the horses, and we made many wonderful memories.

  • 4.83
    上総屋直兵衛
    วันที่โพสต์: 14/6/2026

    Wonderful Accommodation

    I understood why this place is so popular after staying here. The service, Room, meals, views, and Onsen were virtually flawless. Apple juice from the service tap, the irori lounge, and the hiba wood chips at the amenities bar were wonderful touches. The welcome pony was incredibly cute. The Room was also very relaxing—so comfortable it almost “ruins” you—in particular the bedding (I fell asleep as soon as I lay down, which surprised my wife), and the tatami height felt thoughtfully designed for unpacking. The Onsen water was silky-smooth, and combined with the scenery it was simply outstanding. We also used the paid lounge by the pond and enjoyed drinks while taking in the view—such a luxurious time. (We used it in the morning as well; thank you for the matcha and sweets.) For me, the best part was definitely the food. That said, this is also where I noticed one drawback. Starting with what bothered me most: among some of the female staff carrying dishes (so I can’t say everyone), there were several times when someone approached silently while passing in a corridor-like area and I ended up stepping aside. Since it was a narrow space—and I’m a bigger person—I may have been right to move out of the way, but at times it still made me wonder. Most of the staff frequently came by to clear plates and were very polite. Once seated at our table, though, I could only admire how delicious everything was. Dinner included sashimi; steak; grilled mackerel; tuna; scallops; beef stew that was melt-in-your-mouth (my wife and I loved it); tempura such as shrimp, young garlic cloves, and corn with matcha salt; and rice dishes like zuke-manma. It was a buffet style meal, but everything tasted great—there wasn’t a single miss. Breakfast was also excellent: miso soup, scallop ramen, and side dishes—we were completely satisfied. By the way, after just one day’s stay my weight had gone up by 4 kg (based on readings from a scale at my previous stop’s morning bath and another scale during bathing before departure). We truly enjoyed a relaxing and elegant holiday here. I would love to stay again. Thank you very much for everything.

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  • 3.00
    hongchun
    วันที่โพสต์: 1/6/2026

    Not recommended.

    I stayed at Aomoriya, but personally I did not feel the service was worth the Accommodation Fee. First, I appreciated that a luggage cart was provided when unloading from the car, but although there were two or three staff members present, no one offered to help carry our luggage. Next, at check-in we were directed to the accommodation building (West Wing), but it was farther from the front desk than expected. To reach the West Wing, you need to go down to the first floor, walk for a while, and then take the West Wing elevator. However, there was no escort or guidance service to our Room, so we had to make our own way. We had an elderly person with us and a lot of luggage, so it was quite difficult. We had made Reservations for one Room for three people and another Room for two people, but when we entered both Rooms there were only two beds in each. Feeling concerned, we went back to the front desk to confirm and were told that an extra futon would be laid out for one person during dinner. This was not explained at check-in, so it felt insufficiently communicated. The Rooms also felt older than expected, and scratches and stains on the tatami mats were noticeable. Overall, I did not feel satisfied given the price and unfortunately do not think I would like to return. I was disappointed because my expectations were high. That said, dinner was excellent and very enjoyable.

  • 3.17
    ペムオ
    วันที่โพสต์: 24/5/2026

    The garden was lovely.

    Interacting with the ponies in the garden was wonderful. The shuttle bus Reservation process was hard to understand, and I’d like better coordination and clearer instructions. The Onsen water was great. The meals were a bit disappointing. I appreciated the free coffee service.

  • 3.83
    ゲスト
    วันที่โพสต์: 14/4/2026

    Looking forward to what’s next.

    It was my first time staying at Hoshino Resorts, and I checked in feeling nervous but very excited. The Michinoku Festival performance was spectacular, and I’m glad I paid the additional fee. The souvenir selection was great and really exciting, and the Onsen left my skin feeling silky smooth—I was very satisfied. However, when I asked questions, being told “It’s written there if you scan the QR code” felt far too impersonal. Maybe that’s just the times we live in, but it wasn’t only once—I found myself thinking “Another QR code…” several times. Because of that, while my stay was enjoyable overall, I couldn’t say I was completely satisfied with the service. I also felt that if the service here had been truly outstanding, it would have motivated me to visit other Hoshino Resorts locations as well—so given how high my expectations were, this was very disappointing.

  • 5.00
    ジョーカー12
    วันที่โพสต์: 2/4/2026

    It was excellent.

    Unfortunately, the weather wasn’t great that day, but since our trip was centered around the Hotel, we were able to fully enjoy our time indoors. The meals, Room, Onsen, and events were all wonderful. I think this is a Hotel with outstanding service that everyone should visit at least once.

  • 5.00
    ゲスト
    วันที่โพสต์: 25/3/2026

    A Fun Entertainment Hotel

    A fun Hotel with a spacious garden, themed around the Nebuta Festival and filled with thoughtful touches throughout. The meals featured plenty of local ingredients, were creatively prepared, and tasted great. There are also daily shows (for an additional fee), which both adults and children can enjoy. It was well worth the price, and we had more than enough to enjoy.

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  • 5.00
    mg46j
    วันที่โพสต์: 1/3/2026

    As with Hoshino Reso...

    As with Hoshino Resorts in general, I feel a mismatch is likely if you imagine a “new luxury resort” or a “traditional luxury Ryokan.” Their advertising emphasizes a luxurious feel, so I understand why some people may be misled. Aomoriya is the same: the Facility itself is not new, and the Rooms are simple. It has been renovated so it doesn’t feel old, but honestly the Rooms look somewhat cheap. The food is tasty enough compared with well-known budget Onsen chains, but if you expect “luxury Ryokan cuisine,” you may find it lacking. The open-air bath has an absolutely wonderful atmosphere at night, though during the day it can feel a bit underwhelming. That said, there were plenty of washing stations, the water pressure was good, and there were enough baskets in the changing room—overall very comfortable. Jawamegu Plaza was great fun, and throughout my stay I was impressed by how lively and engaged all the staff were. Above all, the Michinoku Festival performed by the staff was truly outstanding. It was worth the extra fee: although it was about an hour long, it was very well produced including video effects, and even I—without any special interest in traditional events—enjoyed it without getting bored. One thing that concerned me is that the Michinoku Festival requires advance reservations. It’s not something most people would expect for an in-house show at an Onsen Ryokan, and I saw some elderly guests who looked disappointed because they hadn’t reserved. I think it would be helpful if each Reservation site clearly stated that advance reservations are required. Overall, if you rate it as a “luxury Ryokan,” your score may be on the low side; however, as an Accommodation focused on events and entertainment satisfaction is very high. During my stay I only spent time in my Room when sleeping; since it was under 30,000 yen per person (per night), I was very satisfied. Because Hoshino Resorts pricing fluctuates significantly depending on timing and demand levels , this can be great value depending on price.

  • 4.50
    ながたかにゃん
    วันที่โพสต์: 2/2/2026

    We had a great time.

    I was able to relax by soaking in the bath at my leisure. When I went to the main bath in the morning, sunlight streamed through the stained glass and reflected off the steam, creating a truly magical atmosphere. The meals were also very delicious. Since there aren’t many places nearby to have lunch, I would appreciate it if there were an on-site restaurant where guests could enjoy lunch. My favorite feature was the apple juice tap. It was so tasty that I ended up having some every time I walked by. I couldn’t ride the stove carriage because Reservations were full, so I’d like to visit again.

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  • 4.50
    でっつでっつ
    วันที่โพสต์: 2/2/2026

    So glad we went!

    I stayed in late January, and although it’s Aomori, the Pacific side wasn’t heavily affected by snowfall, so I was able to walk from Misawa Station to Aomoriya. The excitement of heading to Aomoriya through the snow was incredible! The fun atmosphere inside, the relaxing Onsen, and the excellent meals—my biggest takeaway is simply that I’m really glad I went. The only reason my rating isn’t a full 5 stars across the board is that the pillow was hard and flat, making it difficult to sleep, and there were a couple of things during Room cleaning that concerned me.

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  • 4.33
    ポワロ12
    วันที่โพสต์: 11/12/2025

    Peace of mind during emergencies on your trip

    Stayed on December 8th, the day of the earthquake off the coast of Tohoku in Aomori Prefecture. Misawa City experienced a seismic intensity of lower 5. The high floors of the West Wing shook significantly. After the earthquake, staff members checked on each room's safety and guided guests to evacuate to the second floor. They promptly confirmed room numbers, secured seating areas, and provided large towels and hand warmers. The warm drinks especially brought comfort during this time. The evacuation was lifted after about an hour, and we returned to our rooms. The next day, two temporary bus services were arranged to Hachinohe Station. I believe all those who wished to board were accommodated. Updates on transportation conditions were provided promptly as well. Guests could also consult about extending their stay if needed. The young staff members worked diligently during this time. While meals and facilities are important, it is during emergencies like these that an accommodation's quality truly stands out. In that sense, I am deeply grateful for being able to spend my time here with peace of mind.

  • 4.17
    Ryu70Y
    วันที่โพสต์: 10/12/2025

    Exciting Accommodation

    I stayed in a room with a semi-open-air bath. The bath in the room was also free-flowing, and I was very satisfied. Meals were buffet-style, so it's recommended for those who want to eat a lot. During breakfast, they served small portions of scallop ramen. I highly recommend making a Reservation to watch the Nebuta Festival event. The decorations in the plaza leading to the dining area are exciting. This time, I didn't go to the large public bath but did enjoy the original hot spring. The quality of the spring water is excellent.

  • 4.17
    ゆめゆめ2025
    วันที่โพสต์: 31/10/2025

    The service was excellent.

    I didn't know that reservation-based participatory events are held daily. The free drink information only mentioned apple juice, but I realized the next morning that coffee and other options were also available. As for the dinner buffet, I felt that some premium-class resorts offer more variety, such as sashimi, and tastier options. There didn’t seem to be any particularly special or delicious items here. It was my first time staying at a Hoshino Resort, and it didn’t quite meet my expectations. However, the staff's service was excellent.

  • 3.83
    くう民
    วันที่โพสต์: 27/10/2025

    It was relaxing.

    Turning the faucet to get apple juice was a delightful experience, and the juice was delicious. The spacious Room provided a relaxing atmosphere. The dinner buffet had high ratings, but after trying everything once, it didn’t feel like going back for seconds or thirds. Having the same selection prepared at two locations in the large venue seemed well-organized to accommodate everyone at once. At checkout, the front desk staff left a sticky note with comments for me and even talked about my local area. Their thoughtful preparation to engage in friendly conversations with every guest was impressive.

  • 3.67
    ぺ花子
    วันที่โพสต์: 19/10/2025

    As expected of Hoshino Resorts.

    The Hotel has a large, maze-like property, which might be a bit challenging for elderly guests to walk around. Even so, the Nebuta Festival-themed decorations in various spots made it feel like a theme park and were enjoyable. There were plenty of Instagram-worthy spots. Although efforts seemed to have been made to reduce dining congestion, the live kitchen had long lines, making it difficult to enjoy meals at a leisurely pace. As for the Onsen, while not the Hotel's fault, witnessing foreign guests washing unknown clothing items in the washing area was unpleasant and left me feeling uncomfortable—3 stars overall. The horses were adorable! The Nebuta show and horse-drawn carriage activities are highly recommended.

  • 4.00
    インコのエアちゃん
    วันที่โพสต์: 14/10/2025

    It was a great Onsen!

    I stay here when visiting my family. During the Halloween season, the entire accommodation was decorated in a cute Halloween theme. The scallop ramen at the breakfast buffet was light and delicious, and I enjoyed plenty of fresh vegetables. The atmosphere changes with each season, so I had a great time again this visit. The paid Nebuta show was impressive and worth making the reservation! It was an excellent stay.

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  • 3.67
    苔玉緑
    วันที่โพสต์: 4/10/2025

    Great activities available.

    The shows, photo-worthy displays, and other activities were excellent. As with other Hoshino Resorts facilities, the service was consistently good, the Onsen was great, the activities were enjoyable, the room was decent, there were many inbound guests, but I felt that the food did not match its price. Aomoriya had many families with small children staying there and seemed very suitable for such families. On our way back, it started raining heavily. Although we used a shuttle service to get to the station, train operations were reduced due to limited schedules and delays caused by rain. Waiting for the next train would have made us miss our Shinkansen connection as later trains were fully booked. We ended up taking a taxi from the station to Hachinohe instead. While wondering how inbound guests at the station managed in such situations, I regretted not planning more buffer time between connections but also wished that in such cases there could be coordination with stations to provide bus services directly to Hachinohe.

  • 4.17
    ママチャンさん
    วันที่โพสต์: 2/10/2025

    Satisfied with the buffet

    The service was excellent. The facilities were satisfactory. The buffet meals had a good variety and taste, which was also satisfying. However, there were only two coffee machines, and one of them was out of order, which was a bit disappointing. When I asked the front desk about bus schedules, I was told to "check online yourself," which felt unhelpful. There were rooms where guests could stay with their pets, but bringing them to common areas felt slightly uncomfortable and concerning.

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