รีวิวและความประทับใจจากผู้เข้าพักที่ ATAMI Kaihourou

The Onsen is a cold bath. What is the purpose of an Onsen Ryokan?

The onsen is available for 50 minutes each on the arrival and departure days, but when I used it on the night of my arrival, it was like a lukewarm water bath. I soaked briefly but felt cold and almost caught a cold, so I quickly went to the sauna. After warming up, I called for assistance. It took about 20 minutes to get a callback regarding the onsen temperature. Shockingly, they found that the water temperature was only 35°C! Moreover, they said there was no staff available to adjust the temperature and offered an alternative: driving me to another facility in their group for just 30 minutes of bathing—a terrible solution. Already chilled from soaking in lukewarm water, going outside again would only make things worse. An accommodation with an onsen should at least manage its water temperature properly; otherwise, guests might fall ill. It’s unacceptable that there’s only one onsen available and it wasn’t usable during my stay—it ruined my experience entirely. The meals were delicious, which made this all the more disappointing. Additionally, there are no elevators—only stairs—so it’s not suitable for elderly guests. The building designed by Kengo Kuma has glass walls with poor insulation as well. Perhaps its only redeeming feature is the view. Overall, this experience was truly unpleasant and disappointing.