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- ATAMI Kaihourou
- ATAMI Kaihourou รีวิว
- TANAKA99รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ ATAMI Kaihourou
- ห้องพักและสิ่งอำนวยความสะดวก4.70
- สิ่งอำนวยความสะดวก4.58
- การบริการลูกค้า4.60
- อาหาร4.73
- น้ำพุร้อน・อ่างอาบน้ำ4.40
- ความพึงพอใจ4.58
Honest Impressions of Staying in a Luxury Suite
As an IKYU.com Diamond Member, I stayed in a luxury suite and paid a considerable amount for the accommodation. However, in terms of service, I cannot say that the cost was justified. While the beauty of the room and architecture was impressive, there were several concerns regarding service, meals, and overall responsiveness during our stay. Based on photos of the cuisine and other reviews, my expectations were high; however, unfortunately, they were not met. Here are my honest thoughts about our experience: We stayed in a luxury suite but had dinner served in our room because the balcony dining option was limited to one group only. Additionally, we requested dinner to start at 6:30 PM as we found the suggested time too late; however, it did not begin at our preferred time. After waiting for quite some time for even the first dish to be served—and hearing other guests being attended to more promptly—it left us feeling somewhat disappointed. While I understand that there is only one special seating area available on-site at this price range, perhaps offering staggered times (e.g., 5 PM and 7:30 PM) could allow two groups per day to enjoy this feature with better planning efforts from management. There were also other instances where I felt that services did not match their pricing level—most notably with regard to private bath reservations. At check-in we were given only two options: either 4 PM (right upon arrival) or 11 PM late-night slots despite recalling just four total guest groups staying during this period altogether! This raised questions about why no better flexibility existed under such circumstances? Similarly next morning’s bathing schedule offered inconvenient choices between early dawn hours like around five o'clock versus much later ten instead leaving middle-ground preferences unaccommodated again prioritizing others seemingly unfairly over ourselves. My travel companion ended up skipping her turn entirely due exhaustion caused by overly delayed timing constraints meaning ultimately lonely solo soak awaited me alone thereafter meanwhile evening meal itself though carefully prepared health-conscious manner lacked luxurious ingredients expected upscale venue setting further reviewable Instagram-worthy presentation aspects absent altogether resulting underwhelming culinary satisfaction overall conclusion reached retrospectively reflecting back imagery captured moments shared online platforms alike finally departure arrangements concluded straightforwardly via pre-arranged taxi voucher ride towards Atami station marking end journey understated note finalizing trip experience comprehensively summarized above observations detailed herein
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า3
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ3
- 25/2/2025~
- 2 คน 1 ห้อง
- LUXURY SUITE 2 / Western-style Room / Fuuka
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing to stay at ATAMI Kaihourou. We sincerely appreciate you taking the time to share your valuable feedback regarding your stay. We deeply apologize for not meeting your expectations in terms of service and accommodations, despite selecting our accommodation among many options. We have carefully reviewed each of your comments and are reflecting on our lack of attentiveness and insufficient guidance. In particular, we sincerely apologize for not being able to meet your preferences regarding the private bath schedule and dinner timing, as well as for any discomfort caused by inadequate communication during those times. Your feedback on the meals and shuttle service has also been humbly received, and we will use it as a reference to review menu content, presentation, and operational improvements moving forward. We are committed to creating a space where you can enjoy truly special moments with even greater care in the future. Once again, thank you very much for sharing your valuable opinions with us. As the seasons change with varying temperatures, please take good care of yourself. We look forward to welcoming you again in the future from the bottom of our hearts.






