รีวิวและความประทับใจจากผู้เข้าพักที่ Biwako Hanakaido

(จังหวัดชิงะ/น้ำพุร้อนโอโกโตะ) [ทั้งหมด 43 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (90)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.38
  • สิ่งอำนวยความสะดวก
    4.40
  • การบริการลูกค้า
    4.63
  • อาหาร
    4.74
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.59
  • ความพึงพอใจ
    4.52
  • 5.00
    yukich

    Birthday Trip

    We stayed here to celebrate a birthday. The sashimi came with daikon carved into a crane, and there was also sekihan (red rice). Everything looked beautiful and tasted great, leaving both our stomachs and hearts full. All of the staff were wonderful and very considerate, which made our time here truly enjoyable. Thank you very much.

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  • 3.67
    大大先生

    The service was good.

    The welcome drink was underwhelming. Alcohol prices were on the high side. It was disappointing that there was no coffee at breakfast.

  • 4.83
    うちゃなもの

    A Quiet Onsen Accommodation

    We were a family of three traveling with my elderly mother, so it was nice to be able to spend time quietly. The only disappointing thing was that the Room air conditioner was a bit noisy. Since it was hot, leaving it on all night bothered me. It would have been better if the curtains were blackout curtains, as the morning light woke me up.

  • 5.00
    Stradallc

    It was a very satisfying stay!

    This was our second stay. Two members of our group come from families in the food business and have very discerning palates, and even they were impressed by the cuisine. From dinner—the clear soup with fish dumpling, salt-grilled sweetfish, Omi beef shabu-shabu, corn rice, and even the pickles—to breakfast—yudofu (tofu hot pot), dried flounder, tea porridge, and rice with raw egg—it was clear that every dish was prepared with great care. We were especially moved by how delicate the kinpira burdock at breakfast was! The funa-zushi we ordered additionally was also unlike anything we had ever tasted—truly delicious. Everyone agrees we’d love to return again next year (laugh). Thank you very much.

  • 5.00
    Stradallc

    A cozy Ryokan where we’d love to stay again.

    As we did last year, nine of us stayed here for our class reunion trip. The Onsen was silky-smooth and very relaxing, and the Room with a view of Lake Biwa was wonderful. Above all, the meals were outstanding—every dish clearly prepared with great care. We all agree we’d like to stay here again next year!

  • 3.50
    みけねこくろねこ

    We had a relaxing stay.

    The weather didn’t cooperate, but that actually allowed us to relax at the Accommodation. Since we splurged on a nice place for a birthday celebration, it worked out well in its own way. The Onsen, the food, the Room, and the service… I think everything was good overall, but considering it’s rated as “the most prestigious in Ogoto Onsen (by AI),” each aspect felt just a little lacking. The Onsen had great water quality, was kept at a comfortable temperature, and was clean, but the amenities could have been better. I appreciated having towels available in the public bath, of course, but I also would have liked hair ties and cold tea. As for the food, just as rumored, both the selection and taste—including the celebratory red rice—were excellent, but I found the wasabi flavor distracting. The Room was clean with a nice view, but as mentioned in several Reviews, there was quite a strong odor from the toilet plumbing. Even having deodorizer or incense would probably help. The washbasin area is spacious and easy to use; however, the downlight from behind isn’t suitable for applying makeup—I’d prefer lighting around the mirror. The table in the tatami room seemed designed more for looks than usability: it was small and awkward to use, and there wasn’t enough legroom underneath. That made it tough for middle-aged or older guests with knee or back issues. That said, the private Onsen bath in our Room was amazing—we were very satisfied with that. Regarding service: because Reviews were so positive, maybe my expectations were too high; for an upscale Ryokan it felt fairly standard. Even though there’s an in-room bath as well as public baths، only one yukata (plus another in a different size) for men felt disappointing. I wish there had been something additional like samue loungewear or a bathrobe. We arrived soaked after getting caught in heavy rain and our mood had really dropped; if staff had immediately offered towels to dry our hair and luggage or newspaper to put inside wet shoes at the entrance، that alone would have lifted our spirits a bit more.

  • 3.83
    ＠すずかぜ

    What we appreciated ...

    What we appreciated most was having plenty of time to enjoy our meals at a relaxed pace, especially as we are in our late 70s. The food was delicious and seasonal, and we truly enjoyed it. The yudofu at breakfast was gentle on our stomachs after waking up, and we finished every bite.

  • 3.50
    dr_shimiken

    The meals come with delicious rice.

    Breakfast left a strong impression. There was a wide variety of locally sourced side dishes, plus a little fruit. The rice was delicious—both white rice and tea porridge—and I think it said it was Yogo-grown rice from Shiga Prefecture. I love rice, so I was very happy. Dinner was also great: the new ginger rice was tasty, and I enjoyed the sashimi, the soup dish, and dessert (three kinds of fruit and a mousse). We chose the Kaiseki Plan “Aya – Irodori –” for dinner and upgraded to Omi beef grilled on a ceramic plate, but I felt the Megumi Kaiseki Plan would still be more than enough in both quality and portion size. The dining staff were cheerful and provided excellent service. Unfortunately, the Onsen didn’t suit me or my child; our skin felt tingly and became slightly itchy, so we couldn’t stay in for long. There was no smell of disinfectant.

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  • 4.67
    ゆうへろ

    An Accommodation with Excellent Onsen and Hospitality

    We stayed here as a couple. At dinner, we chatted with the staff about our plans for the next day (driving around Lake Biwa) and asked for recommended spots, and at breakfast the next morning they kindly gave us a handwritten note with suggestions. Thanks to that, we were able to enjoy an efficient drive. Thank you very much. We would love to stay again if we have the opportunity.

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  • 4.83
    アッきーさん

    Warm and attentive hospitality

    I stayed here on my first trip to Lake Biwa with my mother in her 70s. From the moment we arrived, the gentle, welcoming atmosphere was very comforting. Both dinner and breakfast were delicious, and my mother—who usually eats small portions—was surprised and said, “Huh? I ate it all.” The indoor bath was a little hot. My wife seemed to really like the quality of the spring water. We’ll be back. Thank you very much.

  • 5.00
    みいゆうここ

    It was very good.

    This was my second stay. I returned because the hot spring water was wonderful. This time, I chose the Accommodation’s signature Japanese kaiseki Plan. The meal was truly delicious, and I really enjoyed it. I plan to stay here again in the future.

  • 2.83
    なーたん1258

    I was really looking forward to it, but...

    A trip to Lake Biwa with friends. I heard Ogoto Onsen is famous, and among them I chose Hanakaido and was really looking forward to it. The Onsen water was nice with a slight silky texture, and the towels and amenities were very good. Lake Biwa spread out before my eyes, and the view was beautiful. There were a few disappointing points. In the Room, there was not a refrigerator but an icebox! I wondered if that is really acceptable these days. I couldn’t even chill the fresh sweets I bought while out, which was disappointing. I was told the front desk could handle it, but honestly it felt like a hassle to go out of my way to leave items there. Inside the Room, the tatami made loud creaking noises, which was somewhat unpleasant. As for the meals, having tofu heated on a tabletop stove for breakfast didn’t feel suitable for this time of year in May, and even the miso soup had tough cabbage—disappointing for food at a Ryokan. It’s an Accommodation with good Reviews and high ratings, so I had high expectations, but it ended up being somewhat disappointing.

  • 4.67
    たーさん2020

    We were satisfied wi...

    We were satisfied with the meals and the Onsen. The food in particular was excellent, with both the taste and portion size more than sufficient. However, perhaps because it was a rainy day, part of the roof directly in front of our room seemed to use corrugated metal sheets, and the sound of the rain was quite loud. We also stepped out onto the balcony expecting to see the night view, but there were spider webs and one caught on my head. It may be difficult to address, but these points were a bit disappointing.

  • 5.00
    十和田2020

    Thank you for your support.

    We had a very comfortable stay. The Onsen was wonderful, and my skin felt smooth after bathing. We visited to celebrate a family anniversary, and we truly appreciated your thoughtful attention during our meal. It was especially impressive that all the staff greeted us with warm smiles at all times. Thank you very much.

  • 4.17
    彦彦りん

    An Accommodation with a strong sense of policy, ideal for guests who want to relax and unwind.

    The building is old and has a “modern renovation” feel—put another way, it’s a place that feels familiar and comfortable for older guests. Perhaps because of that, I strongly sensed the staff’s gentle yet firm service philosophy. I clearly felt their commitment to maintaining added value and what they consider important in doing so.

  • 4.67
    たび三姉

    Results that exceeded expectations

    Just 20 minutes from Kyoto by JR, we visited Ogoto Onsen for the first time to celebrate our 45th wedding anniversary. It was a cold day, but a pickup car arrived promptly at the nearest station, which was a great help. The Accommodation is a spacious property set on slightly elevated ground near Lake Biwa. It feels both open and like a hidden retreat—comfortable and relaxing. The Room was also large, and while it has an older feel, that only added to its charm. Above all, the meals were outstanding—we were both truly impressed. Both dinner and breakfast offered excellent quality and generous portions, and we could really sense the chef’s skill and high standards. I had mentioned in advance that this was an anniversary trip, and they kindly added an extra dish—and even gifted us a pair of celebratory chopsticks for couples. We were deeply touched! The Onsen, of course, was wonderful: smooth, soothing water with plenty of space to relax. We’d love to visit again in another season.

  • 2.33
    キヨサカちゃん

    Room with an Open-Air Bath

    Although I booked a Room with an open-air bath, it wasn’t filled; it was the type where you adjust the temperature yourself using the faucet. Thinking it would cool down quickly, I made it hotter, but it was too hot to get in. When I added cold water, it cooled down right away, and because it was exposed to winds from Lake Biwa—with only a bamboo blind that you have to lower yourself—I ended up going to the public bath instead. I’ve stayed in many Rooms with open-air baths before, but this was my first time experiencing one like this.

  • 5.00
    river.b.709

    We made wonderful memories at this lovely Ryokan.

    From the moment we checked in, the front desk staff’s warm hospitality made us feel we had chosen the right Ryokan. We stayed to celebrate both our wedding anniversary and my wife’s birthday, and they kindly prepared celebratory red rice for us. The food was delicious, and our dining attendant was courteous and genuinely pleasant—we would love to request the same person again when we stay with meals next time. The Onsen was excellent; true to its reputation as a “beauty bath,” it left our skin feeling wonderfully moisturized. We enjoyed it three times in total, including the private bath. It became a wonderful celebration and a cherished memory. Thank you very much. We would definitely like to stay again.

  • 4.00
    osaka-no-ossan

    The food is delicious.

    This was my first time staying here. As soon as I arrived, I was told to park wherever I liked, but there were red cones and no real choice, and I was directed to a spot that required backing in from the entrance. At check-in, the lobby was small and hectic, and although I was told an L-size yukata would be fine, it was actually too small so I called the front desk. The staff seemed kind and polite, but the service felt inattentive and impersonal, which left me unsettled and disappointed. On the other hand, the meals were modest in portion size but very well prepared and delicious. The server also brought each dish while watching our pace of eating, which was great for those who enjoy drinks. I’d like to visit again for the food. Thank you for your hospitality.

  • 5.00
    金貨さん

    My favorite accommodation at Lake Biwa.

    I have been a repeat guest for years. Over the past 10+ years, I have stayed at most high-class accommodations around Lake Biwa, but now this is my favorite accommodation. The meals at accommodations around Lake Biwa are generally delicious, but what sets this place apart is that the cuisine is exceptional. You can feel the passion of the head chef in every dish, which adds to the flavor and overall experience. The price is reasonable enough for a spontaneous stay. I travel and stay somewhere in the Kinki region every month, and this accommodation perfectly meets our needs. The food is outstanding, the bath and room are satisfying, the location is great, and access is convenient. Having explored all there is to see around Lake Biwa and its accommodations thoroughly, I highly recommend Hanakaido!

  • 5.00
    みゆみーみ

    It was a wonderful trip.

    The Onsen in the room was absolutely wonderful, and both dinner and breakfast were extremely satisfying. When being dropped off at the station, you kindly adjusted to a more suitable destination, which was very thoughtful and much appreciated. This has become a Hotel I would love to visit again. Thank you so much!

  • 4.33
    信長1975

    Traveling with Children

    After arriving at the room, the children were excitedly exploring when we received a call from the front desk about a complaint from the room below. Although the children weren’t running around excessively, it was unfortunate. Since that call, the children became very self-conscious, which was heartbreaking to see. We have stayed at various ryokans before, but this is the first time we’ve received such a complaint. Staying with children seems to be challenging here.

  • 4.00
    みいゆうここ

    The meals are delicious and satisfying.

    The Shabu-shabu Plan was an excellent choice. Our room was on the second floor, so we could see Lake Biwa, but it felt like the parking lot could see into our room, so we kept the curtains closed. It would have been better if we were on a higher floor. The meals, both breakfast and dinner, were delicious. However, a family from overseas who arrived later ordered grilled crab, and the strong smell was disappointing since we had just taken a bath. It would be nice if guests ordering crab could be seated in a separate area. The lady who welcomed us was very pleasant and kind. We definitely want to stay here again!

  • 4.83
    guteReise

    We had a wonderful stay with our 4-month-old grandchild!

    We stayed at the accommodation with our 4-month-old grandchild. A private room was prepared for meals, and we were kindly provided with a high chair for the baby, which was very helpful. It is a wonderful ryokan where you can stay comfortably even with small children. The meals were delicious, and we thoroughly enjoyed Omi beef. However, it was a bit disappointing that we didn't realize we needed to decide on the main dish at the time of reservation.

  • 4.17
    yoshimi2

    A great accommodation for a relaxing stay

    The food was absolutely delicious. You can fully enjoy the local ingredients, and even the standard plan offers plenty of volume. While the building and rooms are neither new nor particularly pristine, it is a great accommodation where you can relax and unwind in the onsen.

  • 5.00
    雨のち快晴

    Relaxing and Healing Journey at the Onsen

    Biwako Hanakaido is situated on a hill, offering a stunning view of Lake Biwa. If you wake up early, you can witness the sunrise as the sunlight streams over the mountains across the lake. You can relax and unwind in the baths at your own pace. The meals feature delicious local ingredients from Shiga, with Omi beef being absolutely exceptional. The staff provided attentive service, making our stay very pleasant. Thank you for your hospitality!

  • 4.83
    カバトット

    We stayed as a coupl...

    We stayed as a couple. The bath, meals, and service were all satisfactory, allowing us to have a pleasant stay. The road leading from the main street to the Hotel was a bit difficult to find, so it would be better if it were easier to locate. If we have the chance, we would like to stay again.

  • 5.00
    Stradallc

    It was an accommodation where you could stay comfortably and enjoyably.

    The accommodation was quiet and comfortable, often hosting small groups, couples, or families rather than large tour groups. The onsen water quality was smooth and gentle on the skin, making it very pleasant.

  • 5.00
    Stradallc

    Impressed by the meticulously crafted and exquisite cuisine.

    We stayed here with a group of 9 for a reunion trip. The staff was very kind, and the food was excellent. Even our foodie friend was impressed, and many of us expressed wanting to stay here again in the future. Thank you very much!

  • 5.00
    ナッピー2

    Had a comfortable stay.

    Both dinner and breakfast were delicious and very satisfying. We stayed with our 2-year-old grandchild, and the staff were incredibly kind, making our stay very comfortable. We would love to visit again if we have the chance.

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