รีวิวและความประทับใจจากผู้เข้าพักที่ Loisir Spa Tower Naha

(จังหวัดโอกินาว่า/นาฮะ／สนามบินนาฮะ ขับรถ 7 นาที) [ทั้งหมด 89 ห้อง]
คะแนนรวม
4.40
ดี (94)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.49
  • สิ่งอำนวยความสะดวก
    4.33
  • การบริการลูกค้า
    4.18
  • อาหาร
    4.43
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.57
  • ความพึงพอใจ
    4.38
3.50
PEN＆ PEN

Looking forward to enjoying the large public Onsen bath.

I chose Loisir because I was looking forward to using the large public bath many times, but due to construction I was unable to use the Uminchu bath. In the morning, the bathing hours started at the same time as breakfast, so I couldn’t adjust my schedule and switched to the in-Room bath. I used the Shimanchu bath; the salt bath water felt great, but a locker was broken. It locked when I went in, but after my bath it wouldn’t open. I contacted the front desk and had to wait for a while, and I couldn’t even take out my towel. The hair dryer had weak airflow and my hair wouldn’t dry quickly, so unfortunately I didn’t make it in time for my appointment. The meal at Fontaine was delicious. At check-in, the explanation was given all at once and too quickly. When asked if I had any questions, I wasn’t sure what to ask. It would be easier to understand if you could pause during the explanation and ask if there are any questions along the way.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า3
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4
  • 28/4/2026～
  • 2 คน 1 ห้อง
  • Deluxe Twin Room [Non-Smoking]
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Loisir Spa Tower Naha. Regarding the Onsen facility “Uminchu no Yu,” we sincerely apologize for the inconvenience caused by limited bathing hours due to construction and alternating access for men and women. We also regret that you were unable to enjoy a morning bath as you had looked forward to, and that we had to ask you to use the bath in your Room instead. We also acknowledge that issues at the Onsen facility “Shimanchu no Yu,” including locker malfunctions and insufficient hair dryer airflow, caused you trouble. We are truly sorry that, while you waited for your locker to be unlocked, we were unable to provide towels promptly and left you in a difficult situation. We will urgently carry out thorough inspections and repairs of our Facility equipment. In addition, we apologize for any anxiety caused by our front desk staff’s explanations not being attentive enough. We will share better guidance practices among our staff—confirming each guest’s situation as we assist them—and ensure clear, courteous service for everyone. Thank you again for taking the time to share your valuable feedback. We will continue striving to be a Hotel where guests can stay comfortably, and we sincerely look forward to welcoming you again. Loisir Spa Tower Naha Accommodation Department

ดูรีวิวทั้งหมดของLoisir Spa Tower Naha