รีวิวและความประทับใจจากผู้เข้าพักที่ Minamikan

(จังหวัดชิมาเนะ/มัตสึเอะ・น้ำพุร้อนชินจิโกะ) [ทั้งหมด 19 ห้อง]
คะแนนรวม
4.80
ที่สุด (216)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.86
  • สิ่งอำนวยความสะดวก
    4.76
  • การบริการลูกค้า
    4.81
  • อาหาร
    4.81
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.68
  • ความพึงพอใจ
    4.86
4.50
bob@

The room was comfort...

The room was comfortable, and the private Onsen was spacious and enjoyable. The view from the window and the garden were beautiful. The meals were very delicious, with explanations about the dishes and recommended drinks that perfectly complemented the food, leaving us very satisfied. However, there was some confusion upon arrival regarding the welcoming process. While it was nice to have our luggage carried for us, it wasn’t clear whether other passengers should head inside first or wait. Afterward, we were told to park in a designated area without proper guidance. During check-in, we weren’t sure how to proceed or what steps to follow. Similarly, at mealtime, it wasn’t clear whom we should speak to for reception. These inconsistencies gave a slightly disorganized impression; refining these aspects would make this Ryokan truly exceptional. We would love to stay here again when traveling to Matsue!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า2
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 12/12/2025～
  • 2 คน 1 ห้อง
  • 1st Floor Special Suite Annex Bibun - Maisonette with Scenic Onsen "Mizu no Aya" [Non-Smoking]
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear bob@, Thank you very much for choosing our facility and for sharing your feedback with us. We are delighted to hear that you enjoyed your stay in the Room, the Onsen attached to the Room, as well as the views from the window and our garden. Your kind words about our meals, including their taste, explanations, and sake recommendations, are a great encouragement to both our culinary and service staff. On the other hand, we sincerely apologize for any inconvenience or uncertainty caused by insufficient guidance during your arrival welcome, check-in process, or reception at the dining area. We take your comments seriously and will share them among our staff to improve clarity and ensure a more comfortable experience for all guests. Despite this, we are truly grateful for your kind remark that you would like to visit us again. We will continue striving to provide an even more pleasant stay on your next visit. Should you have another opportunity to visit Matsue in the future, we would be honored if you consider staying with us again. We look forward to welcoming you back warmly. Sincerely yours, Minamikan Yasuda

ดูรีวิวทั้งหมดของMinamikan