รีวิวและความประทับใจจากผู้เข้าพักที่ Kaiseki Ryokan Ashikari

We stayed here to ce...

We stayed here to celebrate my husband’s birthday, paying over 150,000 yen for one night. The staff were kind and handled an issue during the meal sincerely, for which I am grateful. However, even taking that into account, I cannot say this Accommodation was worth the price, and it ended up being a very disappointing stay. The Room was not thoroughly cleaned overall; dust and grime were noticeable in the corners. There was also an unpleasant odor throughout the Room. When I asked a staff member, “The smell is a bit concerning—could it be the scent of wood?”, they only replied, “That may be part of it,” with no effort to identify the cause or offer any alternatives. Part of the privacy blind for the open-air bath was broken; we were told, “It probably can’t be seen,” but it seemed clearly visible from nearby houses and the road. There were also areas where wood on a pillar was peeling off, which felt dangerous as my two-year-old son tried to touch it. Inside the building as well, stains on the hallways and carpets stood out, and overall it did not feel clean in a way you would expect from a luxury Ryokan. The large public bath in particular was old and small, with lukewarm water—very different from what we expected from an upscale Onsen Ryokan. At dinner, as soon as we sat down, several small insects were swarming around my son’s tableware. We were moved to another table immediately, but after that we could not relax or focus on our meal. The food itself also did not feel especially satisfying for this price range. We made our Reservation because this is marketed as a baby-welcome Accommodation. However, I paid this price not only because it is child-friendly—I expected a high-quality stay where adults could also enjoy something special and out of the ordinary. If you are simply looking for an Accommodation that is good with children, there are many more reasonably priced options with higher satisfaction. I have stayed at many Accommodations over the years, but this was my first time feeling such a large gap between price and what was offered. Because it was an important birthday trip for my husband, it made me truly sad. While I appreciate how the staff responded overall, that alone could not make up for my dissatisfaction with the Facility and equipment. Personally, I would not choose to stay here again.