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- Marunouchi Hotel
- Marunouchi Hotel รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Marunouchi Hotel
- ห้องพักและสิ่งอำนวยความสะดวก4.65
- สิ่งอำนวยความสะดวก4.69
- การบริการลูกค้า4.76
- อาหาร4.64
- น้ำพุร้อน・อ่างอาบน้ำ4.61
- ความพึงพอใจ4.71
- 4.00dascalmasmalวันที่โพสต์: 2/11/2026
Family stay
The room felt a little small, but I was happy with the convenience and well-equipped facilities. Thank you.
- 5.00アンジーmomวันที่โพสต์: 2/11/2026
It lived up to its reputation.
I had been interested in this hotel for a while but had avoided it because it has no dedicated parking. This time, I used public transportation and stayed here. It was simple and quiet, and I really enjoyed my stay.
- 4.17さわやかレモンวันที่โพสต์: 24/10/2026
It was a wonderful hotel.
The staff provided excellent service, and I was especially impressed with the Japanese breakfast and French dinner. I would definitely love to stay here again.
- 4.17仁さん幸さんวันที่โพสต์: 14/10/2026
Its compact size is a plus.
Staying in a corner room with an open, expansive view over Tokyo Station was well worth it. Surrounded by high-rise buildings, I truly appreciated how rare it is to have such a liberating panorama right in front of you. The cigar bar experience was also wonderful, and I was able to fully enjoy a lovely time there. One slight downside was that the bathroom area felt a bit cramped. Although it had been renovated with the latest features, it seems the space couldn’t be expanded; having a separate washing area in the bath made the rest feel tight. Thanks to the great location, I would like to stay here again if I have the chance.
- 5.00ちゃーちゃんと一緒วันที่โพสต์: 13/10/2026
Congratulations on your 102nd anniversary.
Congratulations on your 102nd anniversary. This time, I stayed with you to enjoy a relaxing girls’ trip with my mother and to visit my aunt the next day. I truly love your baths. The space isn’t large, but the tub is just the right depth. I can’t quite explain why, but it feels wonderful. That depth also made it easier for my mother, who has trouble with her legs, to get in. (Hotel bathtubs are often shallow; she can get in, but standing up to get out is difficult and often a struggle.) In addition, even when sitting on a shower chair, she can still reach the amenities in your bath area. There is also enough space beside the tub to place toiletries, which was very helpful. If I may ask for one thing, having grab bars by the bathtub would be perfect—but overall I feel your bath is simple yet thoughtfully designed. Once again, we had a wonderful time chatting late into the night while enjoying the beautiful view, sleeping soundly, and making great memories. Thank you very much. P.S. The gift from the bees gathered on your rooftop (honey) was wonderfully sweet and delicious. Thank you very much.
- 3.33Taitaiวันที่โพสต์: 29/9/2026
The Room was wonderf...
The Room was wonderful and came with a private bathroom and toilet (the downside is that you cannot use hot water for the bathtub and the shower at the same time). The staff kindly delivered my luggage to the Room before check-in. The view from the Room was not very good, and the breakfast I had been looking forward to (French restaurant Pomme d’Adam) had a very limited selection, nothing particularly unique, and was rather unremarkable.
- 5.00はにごろうวันที่โพสต์: 23/9/2026
Convenient access to Tokyo Station! The rooms are quiet and comfortable.
I have stayed here many times, and it offers excellent access to Tokyo Station, making it convenient to travel anywhere by train. You will also have no trouble dining or shopping in the underground mall or around the Marunouchi area. Although the Rooms are right by the station, they are very quiet and comfortable. When my child was younger, we especially loved the Room with a view of the trains. This time, the only thing that concerned me was that the closet door handle (wooden part) had deteriorated and become splintered.
- 4.83こねこにゃ～วันที่โพสต์: 22/9/2026
Relaxing.
It was in an excellent location, close to Tokyo Station. The amenities were well stocked and there was nothing to complain about, but compared with my previous stay, I was disappointed to find some built-up water scale on the glass between the bath and toilet. It’s not very noticeable when dry, so it may be easy to miss during checks. That was the only issue. Overall, everything else was very comfortable.\nI would like to stay again.
- 4.67ティッティママวันที่โพสต์: 21/9/2026
A train enthusiast’s delight
I used to stay at Hotels in Akasaka or Roppongi, but this time I chose this one near Tokyo Station for easier access from the Shinkansen. From the corner Room, we could see Tokyo Station and trains coming and going on various lines, which thrilled my train-loving husband. One concern was the linens—especially the pillows. They felt as if only the covers had been changed, and they were so soft that my neck and shoulders hurt in the morning. The towels also didn’t feel very fresh. Although there were plenty of amenities, the drawers were hard to understand, and I couldn’t find a toothbrush, so I used one I had brought just in case. There was an unpleasant smell around the bed area, but we managed with the deodorizer provided. Overall, it was a bit disappointing.
- 4.67masa-happyวันที่โพสต์: 14/9/2026
A clean, compact Hotel with a well-organized layout
It was very clean and comfortable. The breakfast restaurant had an open atrium, giving it a spacious feel, and the food was delicious. The Room was also great with a separate bath and toilet, but it would have been perfect if there had been enough space to walk between the vanity/toilet area and one side of the bed. Maybe that’s difficult due to the building’s layout?
- 4.80おとるちゃんวันที่โพสต์: 13/9/2026
As expected of this Hotel.
The location was excellent, and even in the rain we were able to get around the Marunouchi area without getting wet by using the underground passages. The service was polite and kind, and the suitcase we left in the basement before check-in had been properly delivered to our Room. Convenient and thoughtful, with a clean Room—this will likely be our only choice for future stays around Tokyo Station.
- 3.33ふらり一人旅วันที่โพสต์: 12/9/2026
Luxury Business Hotel
One of the well-known Hotels near Tokyo Station. I had the chance to stay this time. It was a Room with a semi-double bed, but the Room was very small. The bathtub and sink were standard size, but the toilet was right next to the sink with no space at all. The view overlooking Tokyo Station is nice, but the Room felt too cramped to relax and enjoy a leisurely staycation. Despite the price, there were no welcome sweets at all, and the only complimentary drink was bottled water. That also gave an impersonal, unfriendly impression. This time I added an option that included a passport for access to Maruzen’s 3rd floor (free lounge) downstairs, where drinks were complimentary, which helped somewhat. However, Pompadour’s signature apple pie was delicious. Still, it was puzzling that one piece costs 650 yen for takeout, while dining in costs 2,000 yen even though it’s simply served on a plate with just a small amount of ice cream. They say to enjoy it with ice cream because the pie is hot, yet it was served lukewarm. Even though there were many staff members, their work felt underwhelming. The breakfast I had been looking forward to was also truly ordinary—nothing new or distinctive—and there weren’t that many items. They explained that a chef would make omelets upon request, but even after staying in the restaurant for an hour there were no signs of any live cooking starting at all. Overall, despite the convenience of being directly connected to Tokyo Station, it still felt like an upscale Business Hotel rather than a true luxury Hotel experience.
- 5.00ヒトヤスミวันที่โพสต์: 11/9/2026
I was very satisfied again. I will definitely stay here again.
- 4.60kirara37วันที่โพสต์: 7/9/2026
Everything exceeded expectations.
Everything we needed was provided, and the stay was comfortable. The service was excellent, and the location is outstanding. It may be unavoidable that weekends are a bit more expensive.
- 5.00ポイントวันที่โพสต์: 5/9/2026
It was wonderful.
The Room was spacious, especially the bathroom, which had a separate washing area and bathtub. The amenities were well stocked, and the Japanese breakfast was delicious. It is also conveniently located near the station with excellent access.
- 5.00クラウンエステートの旅วันที่โพสต์: 2/9/2026
Very good
This was my first stay. The Hotel is right in front of Tokyo Station. As a wheelchair user, I could move smoothly throughout the Hotel, and the dinner changes monthly; during my stay it featured Spanish cuisine and was very delicious. The Japanese breakfast also used excellent ingredients, and the grilled salmon was outstanding. The barrier-free Hotel and sightseeing around Tokyo Station became wonderful memories.
- 4.20サードステージวันที่โพสต์: 1/9/2026
An unbeatable location for anything you want to do and anywhere you want to go.
I stayed here during summer vacation to meet acquaintances in Tokyo. The Hotel is directly connected to the Marunouchi Underground North Exit of Tokyo Station, so there’s no worry at all about getting wet in the rain or getting lost. It’s in the same building as Marunouchi OAZO, and Tokyo Station also has department stores, so there’s absolutely no need to worry about dining or shopping either. If you have time, you can also relax and read at Maruzen, which makes it easy to enjoy a very unhurried way of spending your time. In that sense as well, it’s a Hotel with real value. What’s more, despite this location it’s extremely quiet—just taking the elevator feels like you can switch off instantly from the megacity outside, which is a nice touch. The Room was spacious and comfortable for relaxing, but the Room we stayed in this time had a layout with the bathroom and toilet positioned in the middle of the Room. The person sharing with me was concerned about noise and odors carrying through. They may be a bit sensitive, but it could be something that bothers some guests.
- 5.00トモヤンタッチーวันที่โพสต์: 31/8/2026
A calm atmosphere
Thank you very much for your hospitality. I had long been interested in staying at the Marunouchi Hotel with my daughter and grandchild, and I am truly satisfied that we were finally able to do so. I often use Tokyo Station when returning to my family home, and each time I transfer between private railway lines and the Yamanote Line, I have thought I would like to stay at this highly rated Hotel nearby where I could relax at ease. This time, we stayed after taking a stroll around Takanawa Gateway with my daughter and grandchild. From the attentive care of all the staff to the immaculate floors, guest rooms, and restaurant, I was impressed that such a calm atmosphere could be created in the heart of Tokyo. I would definitely like to stay again. Also, since the lounge was being used by guests enjoying cigars, we had a few drinks at the French restaurant instead. The Moscow Mule was delicious, and gazing at the lights of the surrounding buildings near the station made me feel truly elegant. Thank you very much.
- 5.00ヒトヤスミวันที่โพสต์: 30/8/2026
The Room, location, ...
The Room, location, and staff service were all excellent at this Hotel. I would gladly stay here again.
- 4.67書道ママวันที่โพสต์: 30/8/2026
A very quiet, relaxing Hotel
This was our first stay as a couple. Even though it’s so close to Tokyo Station, I only knew the name and didn’t realize it was such a lovely Hotel. It was also my first time visiting Maruzen and OAZO. The reception staff were very pleasant, and they promptly delivered a bath chair for us. There are various Plans available, and since I was looking for an eye mask, the complimentary gift was a lucky bonus. Because we made our Reservation early, the room rate felt very reasonable. We’d love to stay again.
- 4.83すずらん_めいวันที่โพสต์: 30/8/2026
We had a relaxing stay.
I was able to relax and enjoy a slow, restful stay. The amenities were plentiful and high quality, and even though it was an in-Room bath, the bathing experience was very satisfying. The bath salts and body cream in particular were excellent. I especially loved the body cream—the sweet scent was lovely, and there was plenty of it. I’m giving one point less because once used bath towels started piling up between the bath, toilet, and sink areas, it felt a bit cramped at times—but everything was clean and well maintained. From the guest Room I could look down on Tokyo Station; it’s a one-of-a-kind view, and I found myself watching it for a long time while having coffee. Even on the 14th floor you can hear train noise, so it may not suit those who are sensitive to sound, but personally I didn’t mind. The TV in the Room was also large—great for watching movies. I booked with dinner and breakfast included, both at Pomme d’Adam, and everything was delicious. At dinner I initially felt slightly disappointed to be seated closest to the entrance even though I was dining alone, but then realized there seemed to be a group further inside—meaning this seat was actually the quietest. Thank you for your consideration. Every dish in the full course meal was wonderful; the peach dessert in particular was juicy and outstanding. Since the course menu seems to change by season, I’d love to come back to try dishes from another season as well. The breakfast omelet had perfect doneness too—I couldn’t have been happier. I visited to refresh after summer fatigue, and overall I was extremely satisfied.
- 4.83ハンドソープวันที่โพสต์: 29/8/2026
Breakfast
The Japanese-style breakfast was delicious, and I was very satisfied with each dish. I was disappointed that I couldn’t get a window seat. Next time, I plan to go a little earlier for breakfast.
- 5.00おかず95วันที่โพสต์: 19/8/2026
It was very good.
It was a very kind and reassuring Hotel to stay at. I travel every summer and usually stay at slightly upscale Hotels, but this was the best one so far. It’s also close to Tokyo Station and the service is excellent—I’d love to stay again.
- 5.00norio53วันที่โพสต์: 18/8/2026
It became a wonderful memory.
As a wheelchair user, I stayed in a barrier-free Room. It was close to the elevator, and the bathroom had an assisted shower chair, so I could use it with peace of mind. I could feel the care and attention to detail in the various amenities, and I was comfortable throughout my stay. It became a wonderful memory. Thank you very much!
- 4.83letter127วันที่โพสต์: 18/8/2026
Excellent location! A clean Hotel
I’ve stayed at various Hotels around Tokyo Station, and although this Hotel is directly connected to the station, the room rate was not higher than nearby Hotels—yet my overall satisfaction was very high. The staff at reception and in the breakfast restaurant were all welcoming and pleasant. The Room isn’t large, but it has a big TV and felt comfortable enough to truly relax. The bathroom has a separate washing area and was spotless. With skincare amenities, bath salts, and even a bathrobe provided, I had a very comfortable stay. The smile of the young female staff member at checkout was wonderful! I’d love to stay again.
- 4.832174วันที่โพสต์: 15/8/2026
Because the weather ...
Because the weather was unstable due to sudden thunderstorms, I made a last-minute Reservation and stayed at this conveniently located Hotel for the first time. I enjoyed browsing Maruzen on each floor at a relaxed pace and taking a walk through the underground passage toward Yaesu—without worrying about the weather. The Room was clean and comfortable, and breakfast was excellent; I especially loved the smoothies and apple pie. Everything felt well organized in a compact space, and the staff were very pleasant. I’d like to stay again.
- 4.67浪速人วันที่โพสต์: 14/8/2026
Everything was wonderful except for the meals.
The location, convenience, atmosphere, and comfort are excellent. I had high expectations because breakfast was listed as 4,500 yen, but it wasn’t. I stayed for more than four days, and both the buffet and Japanese set breakfast had the same menu every day, so I quickly got tired of it. The taste wasn’t particularly good either, so it didn’t feel worth the price. If you’re going to pay 4,500 yen for that breakfast, you’d be better off buying something at a convenience store. At 1,500 yen I could say “thank you.” You can probably imagine what kind of breakfast it is from seeing some foreign guests take small portions and leave a lot behind or eat only salad every day, and Japanese guests eating curry every day. My wife really loved the atmosphere and the Facility. The elevator feels like something out of a movie scene. The front desk service is also refined. It was wonderful overall, so we will stay again.
- 5.00はまともかวันที่โพสต์: 11/8/2026
A Hotel You’ll Want to Stay at Again
Absolutely satisfied with everything!! We had a very comfortable stay. Thank you very much.
- 4.33Zoooวันที่โพสต์: 11/8/2026
I stayed here for a ...
I stayed here for a concert. Since it was a Moderate Twin, it felt a bit small, but the design was stylish and the Room was comfortable. I liked that the bathroom and toilet were separated by glass. It would have been even better if there had been a chair in the bathroom. The Hotel breakfast buffet also offered a wide variety of dishes on compact tables; there were many kinds of egg dishes, and the Japanese options were well seasoned and delicious. There are plenty of places to eat nearby as well, so I could spend my time without any stress. It’s also a good choice for a change of pace even when you’re not attending an event. One thing I noticed is that although it was a non-smoking Room, it smelled like cigarettes. It may have previously been a smoking Room converted to non-smoking, but since they let me check in an hour early, I didn’t ask to change Rooms.
- 5.00プリンスぽわんวันที่โพสต์: 9/8/2026
I’d like to stay here again.
It was the first time in a while that I was able to stay at a Hotel that exceeded its price. Everyone at the front desk was friendly, and the shared spaces were clean. The Room is compact but well cleaned, and I had no issues at all with any odors from the towels or pajamas, making it completely stress-free. The Facility was excellent. The location is outstanding, and I would like to stay here again on my next trip to Tokyo.
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