OTANISANSO

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.

Right after arrival, we were served matcha and uiro, which we enjoyed while taking in the view from the lobby. The Room we were shown was a bit cloudy at first, but the scenery was as wonderful as expected, and it felt very clean—overall we were extremely satisfied. We also used the large public bath, but the open-air bath on the first floor was surrounded by dense trees, making it hard to see outside, which was a little disappointing. The open-air bath in our Room had a great view and was just the right size; my wife and I enjoyed it many times. Dinner—fish, meat, and vegetables—was all delicious, and the dashi in particular was outstanding; it truly felt like a Ryokan representing the Chugoku region. We were also very satisfied with the dining area: a private room with a great view. Thank you for accommodating ingredients I cannot eat. After dinner, stargazing (it was cloudy that day so we watched videos instead) and the live acoustic performance were both excellent. As for service, there were many young staff members, but everyone was polite and cheerful, leaving a very positive impression. Finally, since club lounge hours are short, I feel it would be better to extend them somewhat. Among all the Ryokan and Hotels I have stayed at over the past few years, this is my No. 1 Ryokan—I would love to stay again.