รีวิวและความประทับใจจากผู้เข้าพักที่ Shirahama Coganoi Resort & Spa

It's unfortunate that the ceiling in the changing room is dusty.

The day was cold and windy, but I truly appreciated the staff's thoughtfulness when they came to the car in the parking lot to help carry our luggage as soon as we arrived. Even though we arrived a little earlier than the check-in time, the spacious lobby allowed us to browse the souvenir shop and wait comfortably, which was nice. However, the hallway walls leading to the Room had holes, and the door facing the hallway in the Room was noticeably dirty, which dampened my mood. The Room had an ocean view, and although some of the wallpaper inside the Room was peeling in places, it was thoroughly cleaned, which was reassuring. The Onsen and the heated pool were well-cleaned, but I was surprised to see the ceiling in the changing room covered in dust. It was all around the ventilation fans and lights. Since the ceiling in the changing room is quite noticeable to guests, it was disappointing. On the other hand, the floor in the changing room was frequently cleaned and spotless, and the bath towels were fluffy and comfortable. When I requested a size change for the yukata, the staff promptly brought it to the Room, which was great. The buffet meals, both dinner and breakfast, offered a wide variety of dishes, and the flavors were refined and delicious. The staff also timed the clearing of dishes perfectly, making the dining experience enjoyable. Additionally, despite the strong wind, the illumination was worth stepping outside to see, even in winter. There were warm clothes prepared near the door leading outside, which we could borrow, and they were incredibly helpful! The glowing balls floating in the heated pool at night were also magical and beautiful.