รีวิวและความประทับใจจากผู้เข้าพักที่ ANA Crowne Plaza Fukuoka

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you for staying at ANA Crowne Plaza Hotel Fukuoka and for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by external noise, especially during your rest. We deeply regret that we could not provide a comfortable stay. We are currently investigating the source of the noise and working on measures to address it. We will continue striving to create a more comfortable environment, and we appreciate your understanding. Despite the inconvenience, we are delighted to hear that you were satisfied with our Club Lounge's à la carte menu, sweets, and drink service. Additionally, we are honored by your positive evaluation of our room cleaning services. Your kind words serve as great encouragement for our staff and have been shared with the relevant departments. On the other hand, we apologize for any discomfort caused by the limited space in the bathroom or toilet and insufficient storage areas. Your valuable feedback will be considered as part of future facility improvements. Please note that our pool operations ended in March 2021. We regret any disappointment this may have caused and will review how such information is communicated to ensure accuracy moving forward. As temperatures fluctuate significantly these days, please take good care of yourself. We look forward to welcoming you again on your next visit to Fukuoka!