รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel The Celestine Tokyo Shiba

(โตเกียว/สวนชิบะโคเอ็น) [ทั้งหมด 243 ห้อง]
คะแนนรวม
4.46
ดี (96)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.54
  • สิ่งอำนวยความสะดวก
    4.47
  • การบริการลูกค้า
    4.56
  • อาหาร
    4.51
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.19
  • ความพึงพอใจ
    4.51
  • 4.80
    とんと、ご無沙汰
    วันที่โพสต์: 18/10/2026

    It was my first stay...

    It was my first stay in over a decade. I stayed in the same room type as last time—an Executive Corner King—and was reminded what a great hotel this is. The bed was very comfortable and easy to sleep in, and the sofa was also relaxing. The location is convenient as well, just a 1–2 minute walk from the Mita Line exit. Next time I stay, I’d like to try a different room type.

  • 2.83
    sakaniya
    วันที่โพสต์: 18/10/2026

    If convenience is your top priority, this might be a good choice.

    I stayed for multiple nights with breakfast included. The restaurant staff at the breakfast venue were friendly and there was a good variety of items. However, refills were slow. Egg dishes were supposed to be ordered at the table, but perhaps the staff didn’t remember my seat, and they walked past without serving what they had brought (I had to call them back). The reception staff were calm and polite, but requests were not communicated well between team members. The facilities are old, and the Wi‑Fi was barely usable. I asked the staff about borrowing a Wi‑Fi router as offered, but I was left waiting for a while. After asking again, they finally helped (but even then the Wi‑Fi still hardly worked). If you need to work here, it may be better to bring your own internet connection. There is a guests-only lounge available 24 hours a day. Drinks and light snacks are provided, but restocking and cleaning also seemed insufficient. At night, empty cans and paper cups that looked like they had been left by other guests were still there. For someone like me who prefers Japanese-style hospitality from Japanese hotel brands, this place didn’t feel like a good fit. Room cleaning was also not great. The TV remote felt sticky, and there was an odor that reminded me of a karaoke room. If you’re looking for an inexpensive stay with convenience and good value for money, it may be worth considering.

  • 5.00
    まるまる03
    วันที่โพสต์: 15/10/2026

    It was an incredibly happy stay!

    I was able to take a long weekend before my birthday, so I stayed here with a plan to see Tokyo Tower and relax at the hotel for a little early celebration on my own! When I asked in advance whether I could bring in a cake and borrow some cutlery, the staff replied so kindly and thoughtfully that it warmed my heart even before my stay. At check-in, the staff member who assisted me said, “I heard your birthday is coming up!” and during breakfast as well, the staff offered congratulatory words—it made me feel truly happy! And in my room, they had even prepared a surprise celebratory bed arrangement. I was so shocked and so happy that I actually let out a voice without meaning to! The room was clean, spacious, and comfortable; housekeeping was thorough down to every detail; and all the cutlery had been prepared for me—everything was simply perfect, and I was genuinely impressed. Both in the lounge and in my room, it was quiet and relaxing. It was an amazing hotel staycation. Thanks to all the staff who helped me, this became an irreplaceable memory that I will never forget. Even now, I’m still deeply moved by all the wonderful surprises. Thank you from the bottom of my heart for your warm consideration and attentive hospitality despite how busy you must have been. I would be very happy to stay again. Thank you so very much!

  • 5.00
    あいねこ05
    วันที่โพสต์: 15/10/2026

    This is a hotel you’ll want to stay at again!

    From the warm and attentive staff to the in-room amenities and breakfast, every stay feels like a truly luxurious experience. When I first stayed here, it was in the summer of 2024, when earthquake concerns were widely discussed in the Kanto and Tokai regions. To be honest, I felt uneasy about staying away from home. However, once I arrived, I was impressed by how seriously this hotel takes disaster preparedness—there was a sticker on the door to indicate whether guests were safe in case of an emergency, as well as an emergency lantern. Thanks to these thoughtful measures, I felt very reassured and was able to relax throughout my stay. On my previous visit, I even received a thank-you card for having stayed multiple times. I was genuinely surprised by such hospitality—like that of a high-end Japanese ryokan. Thank you very much for your kindness.

  • 4.50
    せれすと
    วันที่โพสต์: 26/9/2026

    Lounge

    A quiet, peaceful environment despite being a Hotel located in central Tokyo. The standout feature is the lounge, available to all guests. It’s spacious and has a wonderful atmosphere. Services vary by time of day, so you can relax at your own pace. I’d love to stay again.

  • 3.80
    くろらぶおんなのこ
    วันที่โพสต์: 18/9/2026

    This is my regular p...

    This is my regular place to stay in Tokyo. The Facility isn’t brand-new and there’s no large public bath, but the Room is clean, and the 24-hour patio is comfortable for getting work done. Above all, the staff’s hospitality is excellent—although it’s a Hotel, it feels reassuring.

  • 4.33
    naru.
    วันที่โพสต์: 14/9/2026

    All staff are kind and helpful.

    I love the patio here, but unfortunately it was raining so I couldn’t use it, and instead I relaxed in the lounge. Unfortunately, many international guests were using the lounge as a workspace, and with long online meetings spoken in loud voices, it felt a bit unsettled. However, given that the hotel is located in an area with many offices nearby, I suppose it can’t be helped. Other than that, the Room, room service, and breakfast the next day were all excellent as always. In particular, the staff member at checkout was very pleasant, and I was able to end my stay on a positive note. Thank you very much.

  • 4.50
    ilmigli
    วันที่โพสต์: 31/8/2026

    Room odor

    The Room had a slight smell of cigarette smoke.

  • 5.00
    chocomaron
    วันที่โพสต์: 24/8/2026

    It was comfortable.

    I have stayed here several times, but this was my first Reservation through IKYU. It was the cheapest compared to other sites. With the Diamond benefits, I received a small gift and free drinks in the refrigerator, which was a great deal. Hotel The Celestine Tokyo Shiba is located in an office district, so there aren’t many shops nearby, but it’s close to Shibakoen Station and easy to reach by taxi from Shinagawa. The Hotel is quiet and relaxing. This time, I used the lounge for the first time. There were drinks and light snacks, making it a comfortable place to spend time before meeting up with someone. Breakfast is also delicious. The front desk staff are very pleasant as well. I would like to stay again.

  • 4.80
    miwapeko
    วันที่โพสต์: 13/8/2026

    Avoid tourist destinations during the summer holidays.

    On Mountain Day, the office district was quiet, and I was able to relax at the Hotel. Before arriving at the Hotel, I was tired from lunch in crowded places, so I enjoyed reading quietly in the lounge. I thought it was a great service that I could use it even without an executive room. It would have been even better if the evening pastries could also be available with afternoon tea at check-in. There is a favorite restaurant nearby, so we enjoyed dinner there and stayed overnight instead of taking the train home. The next day, we headed to the theater at a relaxed pace—this Plan allowed me to unwind with my husband and we really liked it. I often stay at various luxury Hotels for work, but recently I’ve felt that staff quality has declined. However, everyone here provided truly first-class service and made our stay so comfortable that I forgot how reasonably priced it was. Thank you very much. I would definitely like to stay again when I have business in central Tokyo.

  • 5.00
    447鈴
    วันที่โพสต์: 12/8/2026

    Thank you very much.

    From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

  • 4.33
    YouAzu
    วันที่โพสต์: 12/8/2026

    We were satisfied with the breakfast buffet.

    I stayed here for one night because it is located on the former site of the Satsuma Domain’s upper residence. This time, I was especially looking forward to the breakfast buffet, as I heard it offers dishes from Kagoshima Prefecture. I love chicken rice (Keihan), so I was very happy to be able to enjoy it in the morning, and it was delicious. I wanted to try everything, but that wasn’t possible, so I’ll save it for my next visit. Thank you very much for a truly meaningful stay.

  • 4.40
    ひいふぉん
    วันที่โพสต์: 11/8/2026

    Diamond Member Benefits

    This was my first time staying with Diamond member benefits. Access to the exclusive lounge and complimentary drinks in the in-room refrigerator were wonderful perks. The Hotel had a calm, classic atmosphere unlike many newer properties, and I’m glad I chose it for a Multiple Night Stay. The Room slippers were especially fluffy and amazing! Housekeeping kindly told me I could take them home, so I did. The bathroom was a bit compact, but the bath salts were very relaxing. I wish the Reservation site mentioned that some Rooms have a view of Tokyo Tower. Overall, it was a very comfortable stay. Thank you.

  • 5.00
    NS2411
    วันที่โพสต์: 5/8/2026

    Many times

    We were very satisfied with the wonderful surroundings.

  • 5.00
    えびとたまご
    วันที่โพสต์: 18/7/2026

    We had a comfortable stay.

    Everything was comfortable. The Room size was more than sufficient, even in the smallest option available. The slippers were thick and sturdy, not flimsy, and the amenities were well stocked. The lounge’s complimentary services and the wide variety of loan items were excellent. I personally prefer brighter lighting in the Room, but it was comparable to a typical Hotel and could be supplemented with a desk lamp. Security also felt reassuring. With a late checkout time and polished service from the front desk and other staff, everything was outstanding. If I have a chance to stay around Mita or Tamachi again, this is a highly recommended Hotel that I would gladly use again.

  • 4.33
    はるいろのきしゃにのって
    วันที่โพสต์: 20/5/2026

    I’d love to stay here again.

    Although this Hotel is popular with international guests, I was able to relax very comfortably. The lobby was lovely, and the Room was compact yet very functional. I had dinner at the on-site restaurant, and everything was delicious—especially thanks to the excellent sommelier. I would love to visit again.

  • 4.50
    そうちゃんのじいじ
    วันที่โพสต์: 18/5/2026

    We had a very relaxing stay.

    The lounge offered a well-balanced selection, and breakfast—especially on weekends—was available even if you came later, so we were able to enjoy it at a relaxed pace. The staff were plentiful and consistently excellent, which made our stay feel very reassuring. Access isn’t the easiest (getting to the nearest exit of Shibakoen Station involves climbing stairs the whole way, which may be difficult for some), but we would love to stay again.

  • 4.67
    makoto_s
    วันที่โพสต์: 7/5/2026

    I had a very comfortable stay. The lounge and breakfast were excellent.

  • 5.00
    mmみー
    วันที่โพสต์: 3/5/2026

    The views were amazing both during the day and at night.

    I stayed in the same Room with my daughter for the first time in 10 years, and it was still spacious with a wonderful view. As it’s on the top floor and has floor-to-ceiling glass, the morning sunlight filled the entire Room, making it very pleasant. At night, we could see Tokyo Tower beautifully illuminated up close from the Room, and the night view was stunning. This time we didn’t have time to use the lounge on the 14th floor, so I would definitely like to stay again. Thank you very much.

  • 4.67
    キョンママ
    วันที่โพสต์: 1/5/2026

    A blissful moment...

    After a day out in the city with my daughter, we stayed here—somewhere I’d been wanting to stay for a long time. The spacious Corner Twin Room, the view from the window, and even though it wasn’t a front-facing view, seeing Tokyo Tower from the window was truly soothing. I’m not good at waking up early, so I planned to have breakfast via room service, but morning service wasn’t available, which was disappointing. However, since it was a public holiday, the breakfast buffet was available until 11:00, and we were able to relax after our meal right up until our 12:00 check-out. The calm atmosphere inside the Hotel (including the lounge and patio) and the refined hospitality of the staff made it exceptionally comfortable. Next time, I’d like to stay in a Room with a view of the Bay Bridge. Thank you for such a wonderful time.

  • 4.00
    なことあぶぶ
    วันที่โพสต์: 15/3/2026

    Well-located Hotel

    This Hotel is conveniently located near Tokyo Tower. It features an open-air terrace on the upper floors, where you can relax and enjoy a special escape even in the heart of the city. Personally, I think it’s a shame there aren’t more restaurants.

  • 5.00
    ＠とーま
    วันที่โพสต์: 14/3/2026

    I had a wonderful birthday!

    Thank you for accommodating our request and arranging a Room with a view of Tokyo Tower, even though it was originally at your discretion. My wife, who celebrated her birthday, was delighted, and it became a wonderful memory. We would love to stay with you again. Thank you very much.

  • 2.17
    Ｐ948
    วันที่โพสต์: 1/3/2026

    Hmm.

    On the weekend before the Tokyo Marathon, I could hardly find any Hotel in central Tokyo, so I stayed here for the first time. I chose a large corner Room. It was just under 50,000 yen without breakfast—50,000 yen for something like this. With windows on one entire side it’s bright, but the view (facing west) isn’t much. You also end up making eye contact with people on the neighboring apartment balconies, and it feels completely visible from NEC as well. The Room is spacious, but in the end it feels like a business Hotel; there’s a sense of lacking quality everywhere. The worst part is the lighting: at night it’s dark. There’s a nice desk and chair besides the sofa, so I tried to order room service, but I gave up because it was too dim. A business traveler can use a laptop, but you can’t read books, newspapers, or documents—it’s far too dark. The bedside light is also too dim to read by. The curtain remote doesn’t respond either—so frustrating. To be fair, there are some positives: for a business Hotel the amenities are decent; the bathtub is deep; the washing area is acceptable; and the shower is the same as at Hotel Okura. Anyway, the lighting is poor—on par with cheap Hotels in developing countries with limited electricity. If you don’t get what I mean: it’s just very dark. Please do something about it. There’s a lounge-like area on the 14th floor, but so many guests come that there aren’t enough seats. Nothing can be taken out because taking items out is prohibited; there isn’t even enough to make standing and drinking worthwhile, so I left immediately. They should set time limits or restrict access to higher-tier Rooms—but then again there isn’t anything special there anyway. I also tried dinner at the café downstairs: average at best—not tasty but not terrible either. Service isn’t good. Prices aren’t cheap either. There aren’t many places to eat nearby so this seems like your only option. The next day Hibiya-dori right in front of the Hotel and surrounding roads were closed to traffic and it became quite inconvenient—and yet there was no announcement at all beforehand, which was extremely inconsiderate.

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  • 5.00
    moominmoomin
    วันที่โพสต์: 17/2/2026

    Every stay is truly ...

    Every stay is truly comfortable and relaxing. I am especially impressed by the staff’s kind and attentive service. Thank you very much.

  • 4.67
    RoyBlue
    วันที่โพสต์: 16/2/2026

    A quiet Hotel with a calm atmosphere

    This Hotel offers a quiet, relaxing atmosphere despite its relatively convenient access from JR lines and the subway. All staff are very kind and courteous. The Room feels a bit dated, but you can also use the lounge, making for a comfortable stay. The breakfast is truly delicious, and I look forward to it every time. I will stay here again.

  • 3.33
    okn8080
    วันที่โพสต์: 13/2/2026

    View

    Even though I paid more than other reservations, the view was not as shown on the website—it was just the windows of the neighboring building. It was so close that people in that building could clearly see inside, and I had to keep the curtains closed even during the day. I feel deceived. You should disclose that some rooms have this kind of view! I was really looking forward to it, and it was terrible.

  • 5.00
    ホテルステイ愛好者
    วันที่โพสต์: 14/1/2026

    The service was courteous.

    Thank you for your continued hospitality. I chose to stay here again because of the excellent service I experienced during my previous visit. This hotel has been my favorite, and I have been a repeat guest for four years. I am always impressed by the staff's courteous service and the impeccable cleanliness without a speck of dust. Thank you very much for taking care of me during my stay. I look forward to visiting again.

  • 4.83
    kobayu
    วันที่โพสต์: 3/1/2026

    Every New Year's Day at Celestine

    I stayed on New Year's Day for roadside viewing of the Hakone Ekiden's first section and a visit to Zojoji Temple. I love the excellent location, the quietness of the hotel, and the comfort of the lounge on the 14th floor. This year, I also enjoyed the complimentary sake offered on New Year's Day. I'll take home the masu cup I received and use it for Setsubun bean throwing. I'll visit again next year!

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  • 4.00
    こねこにゃ～
    วันที่โพสต์: 29/12/2025

    Thank you for your patronage.

    We apologize for the inconvenience caused by the issue with filling the bathtub. Thank you for addressing it promptly despite our late-night call. Thanks to your assistance, we were able to enjoy a comfortable stay on the second day.

  • 5.00
    ぎちおん
    วันที่โพสต์: 23/12/2025

    Always comfortable

    The entire Hotel is comfortable.

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