รีวิวและความประทับใจจากผู้เข้าพักที่ Resort Hotel Moana Coast - 2หน้า

(จังหวัดโทคุชิมะ/นารูโตะ) [ทั้งหมด 16 ห้อง]
คะแนนรวม
4.64
ยอดเยี่ยม (102)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.61
  • สิ่งอำนวยความสะดวก
    4.55
  • การบริการลูกค้า
    4.72
  • อาหาร
    4.58
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.73
  • ความพึงพอใจ
    4.69
  • 5.00
    okinawalove
    วันที่โพสต์: 4/4/2026

    We’re glad you were able to make a Reservation.

    I was so satisfied that I’m worried it may become hard to get a Reservation in the future. I’d love to stay again—especially because the food was delicious.

  • 5.00
    わーにゃぬ
    วันที่โพสต์: 3/4/2026

    The staff are wonderful.

    Although it was raining when we arrived, they came out to our car with an umbrella as soon as we entered the parking lot. Throughout our stay, they took care of every little detail to ensure we were comfortable, which was truly impressive. The Facility is wonderful, but above all, the staff are outstanding. The staff at the Hotel, restaurant, and café were all excellent.

  • 4.83
    よかった3
    วันที่โพสต์: 28/3/2026

    Glad to hear that.

    We stayed here on a family trip. We were very satisfied with both the atmosphere of the Accommodation and the food. The sea lettuce pasta was so good I wanted to ask for seconds, but I was too embarrassed and my family stopped me. If there had been a sofa in the Room, we might have been able to relax even more—so said our second daughter, who loves auberges. Still, it was a very pleasant one-night stay.

  • 5.00
    びびじょじょ
    วันที่โพสต์: 25/3/2026

    I stayed for multiple nights.

    I stayed here a few times about 20 years ago and returned as it holds special memories for me. This was my first time staying in the villa, and it was clean, and the indoor jacuzzi made me feel comfortable using it. The lounge also wasn’t available back then, so I enjoyed making use of it. We had a Multiple Night Stay, and they changed the breakfast menu each morning—getting pancakes really made my day! Dinner at the restaurant was included as a perk. The focaccia and olive oil have been delicious for as long as I can remember. If I visit Naruto again, I would definitely like to stay here.

  • 4.83
    ゆかりふりかけ
    วันที่โพสต์: 5/1/2026

    I feel refreshed!

    Second stay. Last time, I stayed in the main building, so this time I chose the annex out of curiosity. The main building offers a spacious atmosphere (2nd floor), while the annex has a more tranquil vibe—both have their own charm. Personally, I think I'll choose the annex again next time. I enjoyed plenty of sauna and jacuzzi time, which was very refreshing. Dinner was delicious as well! Breakfast is tasty but feels less exciting on a second visit... It would be nice to have an option for regular Western-style breakfast too. That said, this is still my favorite hotel, and I'll definitely be back!

  • 4.17
    MISUKE-zuzu
    วันที่โพสต์: 29/12/2025

    It was our second time.

    This was my second stay. This time, I enjoyed the jacuzzi and sauna in the main building, which gave me a resort-like experience. The one-coin wine was also delightful and made my stay comfortable. Dinner was absolutely wonderful and incredibly delicious. Breakfast was also tasty, but I regretted not noticing the takeaway bags earlier, which led me to overeat a bit.

  • 5.00
    みるちょ
    วันที่โพสต์: 20/11/2025

    It was the perfect girls' trip!

    We stayed here for a trip with friends! After arrival, we relaxed in the lounge with wine. The Italian dinner was delicious, and we were able to celebrate our friend's birthday. The spacious Room had a large jacuzzi and high-temperature sauna on the upper floor, making it a truly wonderful trip. All the staff were very attentive, and we had a comfortable stay. Thank you so much!

  • 4.83
    べるぱり
    วันที่โพสต์: 18/11/2025

    Enjoyed the sauna to the fullest.

    Shuttle service was available, the room was spacious, and the dinner was extremely delicious. If I may ask for more, having a beer server in the lounge would be perfect. The facilities, including the sauna, were well-equipped and allowed for a relaxing experience. However, it seemed like there might be many insects, so I think visiting only in winter would be ideal.

  • 4.00
    ｍｏｒｏｃｈａｎ
    วันที่โพสต์: 4/11/2025

    Breakfast

    The Italian dinner was excellent, but the breakfast was limited to Western-style dishes and unfortunately served cold.

  • 4.83
    ちづっち
    วันที่โพสต์: 28/10/2025

    Enjoy the Resort

    I visited for the first time with my mother. The staff were kind and attentive, and the meals were excellent. I would love to come back to Tokushima just to stay at this hotel again. I look forward to visiting again.

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  • 4.33
    パリエリ
    วันที่โพสต์: 8/10/2025

    Accommodation for viewing the Naruto whirlpools

    I stayed here for my first trip to Tokushima to see the Naruto whirlpools. The spacious Room made for a comfortable stay, and the bed and bedding were very cozy! The refrigerator and coffee maker were located on the first floor, which I felt was slightly inconvenient. The meals were very elaborate and would likely appeal to younger guests.

  • 5.00
    マロンふじ
    วันที่โพสต์: 23/9/2025

    It was a relaxing Hotel.

    This was my first time staying here. Both the Italian dinner and breakfast were very delicious. The staff were all pleasant and wonderful. I visited the library-like room several times. It had a relaxing space with soft drinks, snacks, and a TV, which was great! Thank you very much!

  • 4.00
    しばたけさん
    วันที่โพสต์: 15/9/2025

    The 2nd and 3rd floors are clean.

    Conveniently located near the Otsuka Museum of Art, with enjoyable jacuzzi and sauna facilities. The toilet and shower were new, and the kitchen was equipped with plenty of glasses, towels, and bathrobes. The ReFa hairdryer and lounge were also great. We were looking forward to staying in a fourth-floor Room this time, but the Room on the first floor felt like an old karaoke box—lacking openness, humid, and not appealing to use at all due to my dust mite allergy. It might cause arguments among family members over room assignments; I ended up sleeping on a sofa on the second floor instead. The second and third floors are clean. The staff was kind overall; however, during check-in, explanations given while one family member parked the car made it difficult for us to decide meal options without everyone present—resulting in unnecessary repetition later. The process felt rushed overall; a more relaxed approach would suit this resort setting better. Table arrangements during meals were good as well as serving service; however, some foreign staff spoke Japanese too quickly for me to understand clearly. She was charming though—I didn’t want to hurt her feelings by asking her to repeat herself—but I couldn’t grasp most of the dish explanations despite enjoying their delicious taste. There’s a mix of excellent aspects alongside disappointing ones here.

  • 5.00
    ななK
    วันที่โพสต์: 13/9/2025

    Great maternity support provided.

    I stayed at this hotel with my daughter, who is expecting soon, to spend a relaxing and special time together. The room was a spacious maisonette type, allowing us to unwind comfortably. Having our own private sauna was delightful, as well as the outdoor jet bath. The meals were thoughtfully prepared for maternity needs and tailored to our preferences, making them incredibly delicious. The staff were kind and provided excellent service with a warm attitude. Thank you very much! We also enjoyed the benefits of being Diamond members.

  • 5.00
    @さだし
    วันที่โพสต์: 10/9/2025

    A cozy countryside experience in Tokushima.

    The facility aims to provide a sense of "luxury" for locals and nearby residents. We asked various questions and made requests, and we are grateful for the sincere responses. We stayed in the annex, which was a maisonette type with stairs between the first and second floors. We were attracted by the open-air bath and jacuzzi facilities when making the reservation, but as a couple in our 70s, it was slightly challenging.

  • 3.67
    ikyH115
    วันที่โพสต์: 19/8/2025

    Enjoy delicious Italian cuisine and quality family time.

    We stayed one night as a family in the Main Building Maisonette Deluxe Room. The private open-air bath and sauna in the room were very enjoyable and relaxing. However, the air purifier seemed to be an older model, and its noise was slightly noticeable. The Italian Special Dinner Course we had for dinner was absolutely delicious. The staff who attended to us were all very polite and left a positive impression. On the other hand, at breakfast, one of the female staff members showed no sense of hospitality; she started clearing dishes from a nearby table with loud noises despite there being used dishes on distant tables as well. Her frequent large strides between the kitchen and dining area made us feel rushed, which was unpleasant.

  • 4.83
    徳島良いところ！
    วันที่โพสต์: 4/8/2025

    Tokushima is a wonderful place!

    This was our second stay. We stayed as a family of five and enjoyed a comfortable Hotel experience with both a jacuzzi and sauna. We stayed for three nights, and the dinners were varied each evening, offering delicious meals that made our summer vacation truly fulfilling. We would love to stay again when visiting Tokushima. Thank you very much!

  • 3.50
    Eco
    วันที่โพสต์: 13/7/2025

    Feel the Hawaiian Vibes

    A stunning location with ocean views that feels just like Hawaii. We stayed in a detached villa, but the building was poorly constructed with cheap materials, and the walls seemed to be made of tin, making it easy to hear noises from next door. It was disappointing. The stairs to the upper floor were narrow, and the entrance was very small. The Italian cuisine for dinner was delicious, with attentive staff and great views—absolutely fantastic. Breakfast had a Hawaiian theme and was very enjoyable as well. The Room's bath occupied an entire room space, offering a luxurious experience. The rain shower was also very refreshing. I felt that the lounge could use brighter lighting for a better atmosphere.

  • 5.00
    あいすぴの
    วันที่โพสต์: 10/7/2025

    I stayed here for a ...

    I stayed here for a sauna trip. The Room had a private sauna, and I could use it multiple times. The outdoor relaxation space was spacious, very open, and absolutely amazing! The lounge was free to use, and the apple juice was incredibly delicious! Additionally, the staff were very kind, and I definitely want to stay here again. Thank you so much!

  • 3.50
    フルーザ
    วันที่โพสต์: 7/6/2025

    A bit disappointing

    I had high expectations, but I felt the Hotel itself seemed a bit outdated. The outdoor deck area, in particular, appeared to be worn out. It also felt like it swayed quite a bit. The staff's service was excellent.

  • 5.00
    健次香織
    วันที่โพสต์: 30/5/2025

    The facility offers ...

    The facility offers a resort-like atmosphere, excellent location, delicious meals, and outstanding service. Thank you very much.

  • 5.00
    eachone
    วันที่โพสต์: 29/4/2025

    Overall, it is disappointing.

    I mistakenly thought it was a luxury resort. This is because it was introduced as a four-star hotel on Google Maps. In reality, it felt more like a resort pension than a hotel. Perhaps the misunderstanding is my fault. Here is my review: First of all, the structure, quality, and furnishings of the building all feel cheap and flimsy. When cars pass by on the road about 50 meters away, the room shakes. At first, I thought it was an earthquake. Is this structure safe? There are many other concerns as well: The narrowness of the toilet, the quality of floors and walls, woodwork quality, amenities—all these give off an impression of cheapness. As for food described as traditional Italian cuisine... I'm sorry to say that its level is too low to even discuss seriously. We paid extra for crab to be included but wished they had used ingredients more skillfully. Our overall opinion on every dish was "edible but not delicious or even unpleasant." Please strive to at least reach an average level. The hall staff also need improvement. The focaccia we ordered never arrived. If you noticed this mistake later on at least offer an apology! To management: We understand staffing shortages make training difficult; however customers choose accommodations like yours seeking small luxuries—not much just enough comfort without ruining their mood unnecessarily! Considering location size potential value limitless possibilities exist here yet current state feels wasteful disappointing honestly speaking hoping future growth success awarding stars encouragement keep trying best wishes ahead

  • 5.00
    多摩には一休
    วันที่โพสต์: 26/4/2025

    No complaints.

    Excellent. At dinner time, guests are asked to wait temporarily in front of the front desk before heading to the independent restaurant from the accommodation building. Once notified by the front desk, a restaurant staff member will stand at the entrance and say "Please proceed." The waiting staff will then guide you to your seat. For a multiple night stay, if you order beef fillet as your main dish for both nights, before serving it on the second night, they kindly ask whether you'd like it as is or with a different sauce—a thoughtful gesture. The special care provided during shuttle service at both arrival and departure is also impressive. The maisonette-style room is spacious with a sauna and semi-open-air jacuzzi on the second floor. Descending an indoor staircase leads directly to the breakfast area on the first floor. We enjoyed freshly baked bread for breakfast and creative Italian cuisine for dinner—both were delightful experiences. All these services are offered with excellent cost performance.

  • 5.00
    shena
    วันที่โพสต์: 22/4/2025

    A Resort Hotel That Heals in Every Way

    The room features a private sauna and jacuzzi spacious enough for two people, offering a truly extraordinary experience. For dinner, thanks to the early reservation benefit, my wife enjoyed abalone while I had a course upgraded for free with Japanese black wagyu fillet, both of which were absolutely delicious. Breakfast was served in a quiet atmosphere with excellent staff service, making the morning very pleasant. This is an exceptional hotel that I would definitely love to visit again.

  • 5.00
    OS2014
    วันที่โพสต์: 13/4/2025

    Comfortable and clean Room, pleasant service, and delicious cuisine.

    A comfortable Room, excellent service, and delicious food—everything was perfect. Thank you very much!

  • 5.00
    ももの缶詰
    วันที่โพสต์: 11/4/2025

    It was excellent.

    I used this place as a birthday gift for my boyfriend. He was very happy, and we got to see the cherry blossoms together, making it a perfect day. The dinner was delicious, and the staff provided excellent and attentive service. Time flew by so quickly that it felt like a waste to sleep in such a wonderful place. I would love to stay here again!

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  • 5.00
    TIGA
    วันที่โพสต์: 10/4/2025

    The meals were especially excellent.

    The service was excellent and well-organized. The maisonette included a sauna, allowing us to enjoy an extraordinary experience. While some places serve excessive portions, the meals here were delicious, high-quality, and perfectly portioned, leaving nothing to waste. The atmosphere was also wonderful, making for a highly satisfying stay.

  • 4.00
    CB1100だいすきです。
    วันที่โพสต์: 6/4/2025

    Retirement Celebration Trip

    We stayed as a couple. The room was a maisonette type, allowing us to relax comfortably. There was also a sauna, which helped us feel refreshed and rejuvenated. When we mentioned it was to celebrate retirement, we were surprised with a message on the dessert at the end of our meal—a thoughtful gesture from the staff that deeply moved us. We had a truly pleasant and memorable time.

  • 5.00
    幸里子
    วันที่โพสต์: 2/4/2025

    I made a Reservation...

    I made a Reservation to use the private sauna, and both dinner and breakfast were delicious with a great atmosphere. I was very satisfied and had a wonderful experience. I had requested a birthday cake, and it was kind of you to allow me to take the leftovers to my Room. Thank you very much. It became a lovely memory for me.

  • 5.00
    ikyou1111
    วันที่โพสต์: 24/3/2025

    The staff's service,...

    The staff's service, the cuisine, and the room were all excellent at this accommodation. The room was clean, spacious, and allowed for a relaxing stay. I would love to visit again.

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