รีวิวและความประทับใจจากผู้เข้าพักที่ Resort Hotel Moana Coast

(จังหวัดโทคุชิมะ/นารูโตะ) [ทั้งหมด 16 ห้อง]
คะแนนรวม
4.64
ยอดเยี่ยม (102)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.61
  • สิ่งอำนวยความสะดวก
    4.55
  • การบริการลูกค้า
    4.72
  • อาหาร
    4.58
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.73
  • ความพึงพอใจ
    4.69
  • 5.00
    カエルのピョン吉くん
    วันที่โพสต์: 19/10/2026

    I’d always wanted to stay at Moana Coast, and it was fantastic!

    I had wanted to stay here for a long time and finally decided to treat myself. It was absolutely wonderful! From the warm welcome on arrival to the delicious dinner at the restaurant, everything was exceptional. Every course was a delight, and we also enjoyed the popcorn machine in the lounge. The whirlpool bath and sauna in our villa were excellent, and we used them several times during our stay. When we left after checkout, the staff even took photos for us. Their outstanding hospitality impressed us throughout our visit. This is a wonderful place we would love to return to, and we would definitely stay again if we have the chance. To all the staff, please take care of yourselves. Apologies for the long review, and thank you so much for such a lovely stay.

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  • 4.33
    SR89
    วันที่โพสต์: 9/10/2026

    We were able to rela...

    We were able to relax without running into other guests. Having two sinks and two toilets was very convenient. It was fun being able to make popcorn in the lounge.

  • 4.33
    ハッピーグルメ
    วันที่โพสต์: 9/10/2026

    The facilities, amenities, and services are perfect, but…

    The room was spacious enough, and the floors—where you take off your shoes at the entrance—felt very clean. The hotel’s highlight, a private open-air jacuzzi bath and sauna in each room, was located on the floor above the bedroom. Even if you’re not comfortable with large public baths, you can still enjoy a relaxing bath and sauna at your own pace. From the deck beyond the bath area, we could also see the Onaruto Bridge. It took quite a while for hot water to come out in the in-room bath, but ReFa hair dryers and hair irons were provided, and the bed was very comfortable. On the other hand, dinner was an Italian course meal, but it felt overly gimmicky, and every dish used spices like star anise that I don’t like—none of it tasted good to me. Since we don’t drink alcohol, everything also tasted too strongly seasoned for us, and we ended up feeling very thirsty afterward. I had high hopes for dessert at least, but the roasted green tea and cream cheese terrine didn’t go well together; it was my first time ever leaving dessert unfinished. Breakfast was a Western-style set meal as well, but there were extremely small portions of vegetables and fruit. It filled us up but didn’t feel satisfying or well-balanced. The facilities and amenities were excellent, and the staff service was more than adequate—but with food like that, I don’t think we would return.

  • 4.00
    ももみわちゃん
    วันที่โพสต์: 4/10/2026

    Choose by Location

    My first trip to Tokushima. With the Naruto whirlpools and the Otsuka Museum of Art as my main plans, I chose this hotel because it seemed like the best option in terms of location as well. The third-floor maisonette has a unique layout. It’s not a hot spring, but there is an open-air jacuzzi and sauna with an airy feel, plus a separate bathroom on another floor. The lounge offers wine and juice, and the milk gelato delivered to your room is casually delicious. Both the hotel and restaurant are staffed mainly by younger team members, but everyone was pleasant and I had a comfortable stay. However, dinner looked nice, but the bonito carpaccio had a fishy smell, and even the following eel dish tasted fishy to me. The pasta was good, but the next fish dish was dry and the sauce felt bland, so I couldn’t finish it (my companion ate it). For the main course we upgraded chicken to wagyu beef and abalone respectively; they tasted good, but I couldn’t agree at all with how the upgrade surcharge was priced. Breakfast was served in a different venue from dinner, and it was lovely enjoying it in the morning sun. I was worried about the typhoon, but we had good weather and it turned into a fun trip to Tokushima.

  • 5.00
    はすのはなさいた
    วันที่โพสต์: 27/9/2026

    I was able to relax.

    We stayed as a group of five, including two elementary school children. The room was spacious enough, and we were satisfied with the amenities. The open-air jacuzzi had a great view and felt wonderfully open. The sauna was also excellent. Meals were served in a private dining room at a relaxed pace, with thoughtful options for children; everything was delicious and the portions were generous. We changed our booking from another nearby property we had originally reserved, but we’re glad we stayed here.

  • 3.83
    tabi_jam
    วันที่โพสต์: 14/9/2026

    I was able to relax.

    I stayed in the villa building, and the Room had a jacuzzi and sauna, so I was able to relax just staying inside the Room. The lighting in the Room was quite dim—probably to create a mood—but I felt it could be made a bit brighter. It would also be nice to have something like a waterproof lantern that can be taken into the bath area. Since I spent more time on the first floor with the jacuzzi than on the second floor, I thought it would be even more comfortable with things like a sofa. The meals were delicious. The Italian dinner in particular looked great and tasted great. Overall, it was a very good stay.

  • 4.00
    sakurata
    วันที่โพสต์: 11/9/2026

    Maisonette with a Private Sauna

    Thank you for having us for one night. *What we liked* - The detached maisonette had a sauna and jacuzzi, and we could use them as much as we wanted. - The building felt old, but it was well maintained. - All staff were polite and attentive. - The food was delicious, and the ocean view was wonderful. *What concerned us* - There were paid drinks in the unattended free lounge (we also received one complimentary glass of wine). If drinks are charged, I would like staff to be present to handle this. - In the Accommodation Plan, the main dish was chicken. We were also recommended upgrades that mostly required additional fees. That’s fine, but since this was explained at check-in, it would be helpful to have it clearly stated at the time of Reservation so guests can plan accordingly. - The smell from the old air-conditioning system and plumbing throughout the building was noticeable. - In the maisonette building, it seemed to shake and there was noise when cars or something passed on the nearby road.

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  • 4.17
    格言集
    วันที่โพสต์: 21/8/2026

    Excellent dinner, disappointing breakfast

    Dinner was perfectly portioned—not too much, not too little—and tasted excellent. The pacing of the service was also just right, neither too slow nor too fast. In contrast, breakfast looked colorful but was difficult to eat. The hamburger in particular had dry buns and didn’t taste very good. The first-floor sauna and jacuzzi were comfortable.

  • 5.00
    こむりんこむろん
    วันที่โพสต์: 12/8/2026

    The meals, service, and Room were all excellent!

    This was a truly welcoming and pleasant Hotel. As I was traveling solo, I was shown to a quiet seat with a great view for dinner, and I was able to relax and enjoy the meal. They were considerate about ingredients I don’t like, and everything was delicious. The only regret was that the portions were a bit large for me, and I was almost full before the main course. Breakfast was exciting, and everything was delicious—absolutely wonderful! My Room was close to the guest lounge, so I enjoyed not only staying in my Room but also spending time in the stylish guest lounge. The sauna, jacuzzi, and bedroom were all very relaxing—I had a great stay!

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  • 4.67
    よっしーおかん
    วันที่โพสต์: 27/7/2026

    It felt like a tropical paradise.

    The Room was spotless, clean, and very comfortable to use—we really enjoyed our stay. The jacuzzi on the 3rd floor also felt open and relaxing. All of the staff were kind and helpful. We chose a private dining room for dinner, but it didn’t have any windows, so we couldn’t enjoy the view, which was a little disappointing. Next time, we’d like to stay in a different type of Room. Thank you very much.

  • 4.67
    sachiyakko
    วันที่โพสต์: 19/7/2026

    Exceptional hospitality

    We stayed for a Multiple Night Stay with breakfast and dinner included. We truly appreciated your kindness in changing the menu from the previous day. The Italian course meal was delicious, with an artistic presentation. The sauna and jacuzzi were also wonderful, and we enjoyed a relaxing adults-only getaway. We would love to stay again.

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  • 5.00
    ritomi0127
    วันที่โพสต์: 18/7/2026

    Enjoy a private jacuzzi and sauna in your own room.

    Thank you very much for everything. Even before our stay, your kind advice on the Shuttle Service and making reservations for the whirlpools was a great help. The Room had a sauna and jacuzzi, so we could start enjoying them as soon as we arrived—especially the jacuzzi the next morning while listening to birdsong was pure bliss. Every dish was carefully prepared and delicious, and the salt-crusted sea bream was outstanding. Breakfast was also special rather than a buffet, and we were completely satisfied. We would love to visit again if we have the chance.

  • 3.83
    アメショとスコティッシュ
    วันที่โพสต์: 10/7/2026

    I stayed here on my ...

    I stayed here on my first trip to Tokushima. I stayed in the main building, and the Room was laid out with the bedroom, vanity area, indoor bath, and toilet on the 2nd floor; a sauna, jacuzzi, and balcony on the 3rd floor; and the 1st floor connected to the floor where breakfast is served. All basic amenities were provided, and it was convenient to have a hair dryer as well as a straightening iron. We had dinner at the restaurant; the Italian dishes made with Tokushima ingredients were delicious, and I was satisfied with the wine pairing. However, for breakfast I would have preferred a standard American or English option. I understand that a Hotel needs its own character, but overall each dish felt unfocused and not really worth having. Sorry that I ended up leaving most of it. Also, late at night—perhaps due to wind or vibrations from a nearby road—I felt as if the Room was shaking and couldn’t sleep well.

  • 5.00
    れおじじのあ
    วันที่โพสต์: 8/7/2026

    A Dreamlike Stay

    My elementary school friend and I stayed for one night—two 65-year-old women on a trip. Thank you for letting us enjoy our reunion in a wonderful space with delicious food. We were very satisfied with the attentive, hospitality-filled service, the timeless atmosphere, and the refined Room. We would love to visit again.

  • 4.33
    GGゆきぼ
    วันที่โพสต์: 28/6/2026

    Would it be appropriate to recommend again a dish that is already included in the dinner course?

    I was surprised that the same dish was served twice, and we were charged an additional fee. Other than that, the course meal was the best I’ve ever had—everything tasted amazing, and I was very satisfied.

  • 4.67
    ユリ輪
    วันที่โพสต์: 22/6/2026

    A Relaxing Getaway

    The Room’s jacuzzi and sauna melted away my everyday fatigue. I’ve never been great with saunas and hadn’t used them much, but having one in the Room meant I could relax at my own pace, and it changed my mind—I realized saunas can be quite nice. The meals were also delicious, and I was able to enjoy a truly soothing time.

  • 5.00
    kasumincoco
    วันที่โพสต์: 21/6/2026

    The Best Hotel Where You Can Feel the Ocean

    In a location where you can truly feel the ocean, we were able to spend a wonderfully relaxing time. The view from the 3rd-floor jacuzzi, especially while soaking in it at leisure, was absolutely amazing. The maisonette-style layout and the stylish toilet and bath were refined down to every detail—it was truly wonderful, and we could feel thoughtful touches everywhere. In particular, we loved being able to listen to music on BOSE speakers, and we were surprised that the hair dryer was a ReFa—and that there was even an iron. The guest lounge was also great, with complimentary drinks, popcorn, and snacks; it was so enjoyable we almost ended up staying far longer than planned (lol). Both breakfast and dinner were beautifully presented—we couldn’t help saying “Wow! So beautiful!” (lol). It was a feast for the eyes as well. Of course, everything tasted fantastic, and the pacing of service felt just right. Cleanliness, warm hospitality—everything was flawless. This is truly a perfect 100-point Hotel. If we have the chance, we would definitely love to stay again.

  • 5.00
    みーーーーみ
    วันที่โพสต์: 18/6/2026

    An adults-only Resort Hotel where you can escape the everyday

    We stayed at Villa Bel Tramonto on a trip together. The time flew by because it was so comfortable, and while the Facility itself is wonderful, what impressed us most was the warm hospitality of the staff. After arriving, our luggage was taken at the roundabout in front of reception. There is some distance and stairs from the parking area to reception, but by the time we headed to our Room, our luggage had already been delivered—such thoughtful service truly moved us. At check-in, we received wine coins for the lounge and used them right away. The lounge has a calm atmosphere where you can enjoy wine, coffee, soft drinks, and snacks. The popcorn machine was especially memorable; choosing flavors and making it was part of the fun. Whenever we looked unsure, a staff member immediately offered help—they were incredibly kind. There were also board games, and we appreciated being able to take lounge drinks back to our Room. In our Room, we fully enjoyed the private sauna, cold plunge bath, and jacuzzi. Surrounded by trees with soothing sounds of running water, it was a space we wanted to use again and again. The ReFa hair dryer and hair iron were also provided—excellent amenities overall. Having toilets on both the first and second floors and two sinks was very convenient as well. The bed was extremely comfortable; we slept soundly until morning. Dinner was an Italian course featuring local ingredients. Everything—from chilled corn potage to your choice of pasta, homemade focaccia (so good you’ll want seconds), and dessert—was delicious, as were the wines selected to match each dish. The staff always kept an attentive eye on everything and spoke to us at just the right moments throughout the meal, making it relaxing from start to finish. Breakfast had a Hawaiian style with bagels, acai yogurt, Naruto Kintoki sweet potato soup (a specialty from Tokushima), and more—very satisfying even in the morning. We could also freely enjoy drinks and flavored teas. At checkout as well، they carried our luggage out to our car، allowing us to enjoy a pleasant stay until the very end. The Facility、 food، scenery،and amenities were all outstanding—but what stayed with us most werethe staff’s smilesand thoughtfulness.It wasa wonderful Hotel that madeus wantto come back again.We stayed in oneof thes villa buildings this time,but next timewe’d love tot rythe Moana building too .Thank you so much for makingour time together into such special memories .

  • 4.00
    ポンポコたぬきの旅人
    วันที่โพสต์: 17/6/2026

    Overall, I was mostly satisfied, but...

    This was my second stay. I had a good impression last time, so I stayed again with a different companion. However, there was a large centipede on the Room curtain, which shocked me, so I called the front desk at 7:00 a.m., but there was no answer. I waited a while and called again, but still no answer, so I had no choice but to take the centipede outside myself. On my way to breakfast, I explained what happened to the front desk staff. They apologized, but it still left me feeling unsettled. It was disappointing. The food was delicious.

  • 5.00
    RRYY
    วันที่โพสต์: 15/6/2026

    I’ve always wanted to stay at Moana Coast.

    I stayed here with my mother. The Room was spacious, clean, and very comfortable. Every meal was delicious, and we were extremely satisfied. The in-room sauna and jacuzzi were especially wonderful, allowing us to relax and unwind at our own pace. It became a lovely memory with my mother. Next time, I’d like to stay in the villa building!

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  • 4.33
    みちひこくん
    วันที่โพสต์: 8/6/2026

    I have stayed here s...

    I have stayed here several times and really like it. The Facility staff are excellent, but the food is disappointing. Breakfast in particular is very poor; if it is going to be a half-hearted buffet, an American-style breakfast might be better. I also heard similar comments from other tables.

  • 5.00
    りりまるる
    วันที่โพสต์: 7/6/2026

    Enjoy a refreshing getaway.

    This was actually my second stay. The Room was very clean, and I thoroughly enjoyed both the rooftop sauna and the jacuzzi to my heart’s content. The restaurant staff were excellent, with outstanding service, and I really enjoyed the many dishes featuring ingredients from Awa and Awaji Island. Thank you very much.

  • 1.00
    モアナコーストアンチ
    วันที่โพสต์: 2/6/2026

    The worst accommodation

    Because I had an unpleasant experience at a luxury Accommodation before—one side was a baby and the other was foreign guests—I know I may be sensitive, so I informed you in advance that I wanted a quiet Room. Even when we were shown to our Room, we were told this was the quietest one; however, we could hear loud partying until after 9:00 p.m. Below our Room was also the breakfast venue and seemed to be used like a banquet space as well. It wasn’t indoors but terrace seating, so voices carried strongly into our Room. It sounded like about ten men and women partying loudly. It was our anniversary and our first time in Tokushima, but it became the worst memory. I may be mistaken, but I think we were not taken seriously because we are young. If you don’t mind noise at all, this is probably a good Accommodation. As for the food: it’s Italian, but I didn’t feel it needed to be served as a course meal. When the tomato pasta sauce was served, there was sauce smeared around the rim of the plate and it looked dirty. Some dishes were good, but others were not. If you can make certain items taste that good, I wish you would put more effort into the side dishes as well. It may simply not have suited my taste. I really don’t think it deserves a 3.6 on Tabelog. The sauna, cold bath, and overall atmosphere of the Room were great, so I think you should avoid changing your service depending on who the guest is and improve the food quality.

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  • 4.33
    みすっちー
    วันที่โพสต์: 30/5/2026

    The fresh greenery is beautiful.

    I’m glad I visited during such a lovely season—the garden’s fresh greenery was beautiful. The staff were all very pleasant, and I was completely satisfied. The food was delicious as well.

  • 5.00
    大阪じいさん
    วันที่โพสต์: 17/5/2026

    This was my first stay.

    I thought it would be difficult to carry suitcases up and down the entrance stairs, but the staff carried them for us both on arrival and departure. As I am elderly, this was a great help. The Room was very clean, had a high-quality feel, and was excellent. I used the sauna and cold-water tub on the deck many times, which allowed me to rest and relax both physically and mentally. I had heard the meals were Italian, but they far exceeded my expectations and were wonderful. The ingredients and sauces for each dish served were very delicious. Breakfast was also tasty, with both the content and portion size easy on the body. I also used the lounge once after check-in. It was nice to have a place to relax outside of my Room as well.

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  • 4.83
    アリリンコ
    วันที่โพสต์: 6/5/2026

    Golden Week Family Trip

    This trip was an ambitious journey with long-distance travel from Dogo Onsen to Naruto and then Naoshima. Even though we requested an unreasonable Shuttle Service on the day, the staff kindly accommodated us, which was a huge help. The meals were delicious, and the Room was comfortable. We were very satisfied with the rooftop jacuzzi bath, but it was a little cold when showering. With great views, it was a wonderful Hotel that we would love to visit again.

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  • 4.33
    holes
    วันที่โพสต์: 4/5/2026

    It was my first time...

    It was my first time in Naruto, and it became a wonderful memory. The view from the third floor with the jacuzzi was very pleasant. The meals were just the right amount for us, and we enjoyed them. With such reasonable prices, I would like to stay again when I visit Shikoku.

  • 5.00
    ゴジゴジ
    วันที่โพสต์: 1/5/2026

    A truly extraordinary escape

    This was my first stay. I was looking for a place near the Otsuka Museum of Art and was lucky to find an available Room during Golden Week. I arrived looking forward to seeing what it would be like. It turned out to be an even more wonderful Resort Hotel than I had imagined. From the Room design alone, it felt truly out of the ordinary; everything was impeccably clean, and the amenities were impressively well stocked—something rare these days. There was even a popcorn machine in the lounge! I found myself completely absorbed in choosing flavors. The Italian full-course dinner, expertly prepared with local ingredients, was also delicious. I could purchase bath salts as well, relax in the jacuzzi bath, and then unwind while gazing at the night sky after my soak. Above all, what impressed me most was the hospitality. From the moment I arrived, I received consistently pleasant and thoughtful service. Things that are hard to come by even at many five-star Hotels these days were simply standard here. I’ll definitely return when I feel like taking things slow again. Thank you for a wonderful experience.

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  • 5.00
    クロム33
    วันที่โพสต์: 14/4/2026

    We stayed in the Vil...

    We stayed in the Villa Retreat | King Room [Private Sauna & Semi-Open-Air Bath]. The Room was very spacious and spotless, and we were able to relax in a calm, comfortable atmosphere. The luxurious private sauna was especially appealing, and it was also very convenient that all the water-related areas were grouped together on the first floor. Spending time unwinding in the private sauna helped us forget everyday life and left both body and mind feeling refreshed. The bedroom window looked like a piece of art—I assumed it was fixed, so being able to open it fully was a wonderful surprise. During our stay I became unwell and caused some trouble, but I was deeply moved by the staff’s quiet yet warm consideration. Their thoughtful hospitality—perfectly balanced in its sense of distance—made us feel safe and at ease, for which we are truly grateful. It was a place with an atmosphere that lingers long after you leave. A place that makes you want to return and gently immerse yourself again in those special moments. P.S. While I wasn’t feeling well, when declining breakfast I misread the time and ended up calling the front desk early in the morning. Please accept my sincere apologies.

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  • 3.17
    高知の者
    วันที่โพสต์: 6/4/2026

    The staff were very ...

    The staff were very helpful. The food was not quite worth the price. We stayed in the Moana building, but it felt like a shame that there was hardly any ocean view from the Room. I wondered if we could see it if the trees in front were a bit lower.

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