รีวิวและความประทับใจจากผู้เข้าพักที่ SHIROYAMA HOTEL Kagoshima

(จังหวัดคาโงชิมะ/ในเมืองคาโกชิมะ) [ทั้งหมด 355 ห้อง]
คะแนนรวม
4.67
ยอดเยี่ยม (333)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.58
  • สิ่งอำนวยความสะดวก
    4.62
  • การบริการลูกค้า
    4.66
  • อาหาร
    4.70
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.78
  • ความพึงพอใจ
    4.69
  • 4.50
    ビス吉

    We were extremely satisfied!

    This was our first stay as a couple. Dinner was Japanese cuisine—refined and beautifully presented. The silky Onsen left our skin feeling wonderfully moisturized. The Room was very clean, and even the towels felt pleasantly soft. With such high ratings, we had high expectations, but it exceeded them—we were truly satisfied. The view was also perfect with a Sakurajima panorama. Watching the sunrise over Sakurajima made us feel recharged and energized. One thing did concern us… While sleeping in complete darkness, when one of us used the toilet/shower room, a strong LED light leaked from the wall and flooded the entire Room. It was very disappointing. It was so bright that I pulled the futon over my head, but the light still came through and woke me up completely. It disrupted our sleep. I wish I had brought an eye mask. I think it would be fine for solo travelers, but it was unfortunate that such intense light affected the otherwise wonderful atmosphere. We would definitely like to stay again next time, so we would like to request a Room where no light leaks from around the bathroom wall.

  • 5.00
    srnm.

    A top-class Hotel in the whole country

    Everyone says that when it comes to Kagoshima, Shiroyama Hotel is the place—and this was my first stay. Overall, I felt it is a truly outstanding Hotel, top-class even compared across the whole country, and I definitely want to stay again. The exterior feels a bit old, but the interior and the Room were very clean. The building is so large that I got lost at times, but whenever I seemed unsure, staff immediately approached me and asked if I was looking for something. There are many on-site options such as restaurants, cafés, and a convenience store; one of the restaurants is even recognized among Japan’s top 100. I chose a Sakurajima-view Room and was very satisfied—I could also enjoy views of Sakurajima from the front desk area and the open-air bath. The amenities were well stocked. For dinner we had French cuisine. The night view was beautiful, and the locally sourced dishes were delicious. The breakfast buffet offered great variety; even at a later time there was still plenty available, and everything tasted great. When passing housekeeping staff in the hallway, everyone stopped what they were doing, bowed, and greeted us with “Good morning,” which really made me feel this is a high-level Hotel. Parking is paid. It’s a little far away, but they provided Shuttle Service by dedicated vehicle to the parking area. They dropped us off near our parked car inside the multi-story garage after confirming where it was. It also seems many people use this Hotel for celebrations such as weddings or traditional baby celebrations. Hospitality was excellent throughout—there were many moments when it truly felt like a first-class Hotel. I would recommend it to friends as well. Thank you very much.

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  • 3.50
    指宿次郎

    A bit disappointing.

    The front desk staff’s rude attitude was very disappointing, and at dinner they tried to clear the plates in a hurry even though one person was still eating.

  • 5.00
    ひょう2002

    Excellent

    The Best Hotel Hospitality Breakfast Guest Rooms Views of Sakurajima Flawless

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  • 5.00
    バタフライA

    It was a wonderful Hotel.

    It truly lived up to its reputation as Kagoshima’s best Hotel. Thanks to the wonderful service from the staff, the delicious meals, and the Onsen, I was able to return home from Tokyo for the first time in a while and enjoy a lovely time with my mother. Even Sakurajima seemed to welcome us. I’m sharing photos taken from our Room.

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  • 4.17
    夢みる子

    Birthday Trip

    I stayed again in the Premium Twin Room with a Sakurajima view that I always use. The view and the atmosphere of the Room are truly wonderful. I think the breakfast buffet is the best I’ve ever had compared with any Hotel I’ve used so far. The teppanyaki and Chinese restaurants are also very delicious! However, at checkout, the cashier was very unpleasant and unhelpful, which suddenly ruined my mood at the end. It’s extremely disappointing because it’s such a good Hotel. I hope this will be improved.

  • 5.00
    NS0226

    An exceptional place in Kagoshima

    For nearly 25 years, I have been in your care, and even as more attractive Accommodation options have appeared in Kagoshima, Shiroyama remains in a class of its own—its presence in Kagoshima is unchanged. Holding weddings, funerals, and events at Shiroyama, and staying at Shiroyama when visiting Kagoshima, feels like a point of pride and status for local residents (and people across the prefecture). You provided a truly special time in every respect.

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  • 4.80
    aya_kai

    Hotel with Views of Sakurajima

    Not only was the view from the Room wonderful, but the shared baths were great as well—both the open-air bath and the indoor bath. (The indoor bath was quite hot, so it may be too much for children.) I also liked the relaxing space near the changing area where you can unwind while looking out at Sakurajima. There are various shops in the building, including a souvenir shop, a bakery, and a convenience store, so we never got bored.

  • 5.00
    norakko

    Save on your stay with Kagoshima’s Summer Discount

    Using the Summer Kagoshima Accommodation Discount, I was able to stay at an unbelievably reasonable rate. The Plan was No Meals Included, but I had dinner at “Shisui” and took my time enjoying the pairing with sake. Both the food and drinks were outstanding, and it was a truly luxurious experience. From the large public bath, Sakurajima happened to be erupting. Watching the rising plume of smoke and the slowly drifting clouds was incredibly soothing for both body and mind. Being able to enjoy scenery unique to Kagoshima is one of this Hotel’s special charms. With IKYU Diamond Member benefits, I also received a souvenir, an upgrade, and late check-out, which made it feel even more worthwhile—I was very satisfied. Also, I personally highly recommend the baguette from the bakery inside the building.

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  • 5.00
    しばたいがー

    Back at Shiroyama, as always!

    I stayed here for an Italian dinner gathering. The dinner was, of course, top-class and wonderful. They also upgraded my Room to a twin, which was spacious and comfortable. I usually take my time with a relaxing bath and breakfast before heading home, but this time I was busy and couldn’t do either, which was a shame. I’ll be back to stay again soon. Thank you very much.

  • 4.50
    はらぺーにょ

    A long-established, trusted Hotel

    I’ve stayed here many times since my first visit. I think the open-air Onsen with a view of Sakurajima is among the best in Japan. Unfortunately this time, Sakurajima was hidden behind clouds throughout our stay. On the bus to the Hotel, the driver announced that passengers should keep quiet, but even though it was mostly Japanese guests, people were still speaking very loudly and it was noisy—so I actually appreciated that they clearly said so. Among the staff here, I feel the older employees provide especially wonderful service. This was my first time staying in a Sakurajima-view Room; although it’s an older Hotel, it has been nicely renovated and was comfortable. Depending on the Room location, you may need to change elevators, so I thought it would be ideal to stay in a Room closer to the Onsen.

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  • 4.00
    南国ムーン

    Overall, it was good.

    It was lively and busy with many families during the summer holidays. The Room was well cleaned, and we had a comfortable stay. It was very disappointing that the view of Sakurajima from the Room was partially obstructed. The staff member at check-in seemed inexperienced, so I regret not double-checking more carefully. Also, it was hard to understand how to get from the Room to each Facility. Having a FamilyMart on the 1st floor is convenient. In this season, I think everyone would really enjoy it if there were a pool.

  • 4.83
    上下

    Dinner Recommendations

    When I stay at a Hotel, I usually book with breakfast or room only, but this time I booked a three-night stay with dinner and breakfast included. For lunch, I took the Hotel shuttle bus to a famous tonkatsu restaurant. 　For dinner at the Hotel, I ate at the Japanese, Western, and Chinese restaurants. It was still hot even in the evening and going out from the Hotel was tough, so being able to dine inside was the right choice. The food was even better than expected. 　The open-air bath also offered a great view of Sakurajima, which made me feel truly awed.

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  • 4.20
    ろで

    A lovely Room with a view of Sakurajima

    Depending on the Room type, the Rooms with a view of Sakurajima were excellent. There are quite a few Room types without a Sakurajima view, but you can see it from the Onsen, so even if you can’t see it from your Room, you’ll likely still be very satisfied. Everything was very clean, and the staff were friendly and helpful.

  • 5.00
    快適なホテルを求めて

    I’d like to stay here again.

    Due to unexpected trouble, we arrived late. We contacted the Hotel as soon as we realized we might be delayed, and since it was a busy season, we were prepared for the possibility that our request might not be accommodated. We arrived earlier than expected but still missed dinner time. However, at check-in they carefully checked all of our Reservation details, and we were able to follow our planned schedule. We truly appreciated it. We later learned that this is a historic Hotel that even His Majesty the Emperor has visited. There was also a poster showing it ranked No. 1 among Onsen Accommodations, and we could really feel how proud the staff are of their work. Thank you very much.

  • 4.83
    やまやし

    The Room and the bath were excellent.

    We stayed for one night as a couple. They kindly changed our Room, and we were very satisfied to be able to fully enjoy the view of Sakurajima both from the Room and from the open-air bath! Since we had the Executive Breakfast Plan, it was also great that we could enjoy a relaxed breakfast in the morning. Next time, we would like to have dinner at the Hotel as well and spend an even more relaxing stay than this time.

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  • 3.67
    sakamoto

    Kagoshima Trip

    The popular open-air bath, the views, and the breakfast were all excellent. The explanation of the facilities at check-in was minimal, and it felt like we were expected to figure most things out ourselves. It was also disappointing that the Room sink drained poorly and clogged easily.

  • 2.83
    ちゃんも

    A Large Banquet Hall

    We enjoyed farmed yellowtail sashimi in the morning.

  • 5.00
    スワ好き

    This is an excellent Hotel.

    I stayed for one night on a Friday in July. All the Hotel staff were friendly and attentive, always greeting us with smiles, and if we seemed even slightly unsure, they kindly offered help—service was flawless. The Onsen changing area was spotless at all times thanks to constant cleaning by the staff, and the view of Sakurajima from the open-air bath was an unforgettable luxury. Breakfast was delicious across the board, and I learned that the Chiran tea jam I tried at the venue could be purchased inside the Hotel, so I bought several as souvenirs. I was a bit unsure where the parking lot was, and it was farther from the Hotel than expected, but they provide Shuttle Service between the Hotel and the parking area using a Hotel vehicle. Thanks to this Hotel, it truly became a wonderful trip. I’m completely satisfied.

  • 5.00
    カンサイノミゲ

    I was extremely satisfied.

    It was the perfect Hotel for an extraordinary getaway. The Facility and service were both first-class, far beyond what you would expect from a regional city Hotel.

  • 4.67
    －あららん－

    I love Kagoshima. I ...

    I love Kagoshima. I booked a 2-night Multiple Night Stay because I wanted to soak in the Onsen while looking at Sakurajima. I also used Holt for the breakfast buffet and lunch, and there were so many delicious options—I wanted to try more, but I was too full, which was frustrating. Since I stayed multiple nights, I often saw the housekeeping staff, and everyone was wonderful. As expected of a long-established Hotel. I will stay again next time.

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  • 5.00
    一休みっこレビュー

    A Hotel with a long and proud history in Kagoshima

    I received a souvenir from the Hotel, and the Room felt clean, which was nice. There was no Diamond Room upgrade, but it didn’t seem like it was offered in the first place. The body soap smells great. I’m thinking of ordering it online. The meals were delicious, especially the Chinese lunch course. The Onsen was also great. It’s helpful that you can get there by bus.

  • 3.67
    おおのマン

    Club Floor Reserve… IKYU Diamond membership is meaningless.

    This time, I reserved a Club Floor room at Kagoshima Shiroyama Hotel through an IKYU Diamond Member Reservation, but I realized the Club Room services are essentially the same as the IKYU Diamond member benefits. Since there were no Diamond benefits at all, booking through IKYU ended up having no real advantage. It might be better to join the Shiroyama Hotel membership for better value—or simply book through another site and enjoy the Club Room services as they are.

  • 3.83
    ふわふわのこ

    Conveniently located—perfect for sightseeing.

    I chose this Hotel for my first trip to Kagoshima in a while. A free shuttle bus runs from around Kagoshima-Chuo Station to the Hotel about twice an hour. The Hotel’s Facilities are well maintained, and while you may notice some age if you look closely, it is more than adequate for a comfortable stay. Above all, the view from the large public bath is outstanding. This is an Accommodation I would definitely like to stay at again.

  • 4.83
    トトロちゃん

    The Hotel of Your Dreams

    I’ve visited Kagoshima many times, but this was an Accommodation I had never stayed at. It was a Hotel I’d always dreamed of staying in at least once—and it was amazing. Everything was outstanding. I found the lowest price on IKYU.cm and booked immediately without hesitation. Thank you very much. I’d love to stay again, so please offer the lowest price.

  • 4.67
    mokotan

    A Relaxing Hotel

    This Hotel always offers a Sakurajima view from the Room and feels like a true power spot. The large public bath is always clean, and the breakfast is consistently delicious. Dinner was also outstanding—the Japanese meal and tempura were absolutely delicious. We will visit again in summer.

  • 4.20
    darsan

    Satisfied

    As this is a large, long-established Hotel, it was very crowded at check-in, but the staff handled everything efficiently and it was not unpleasant.\nThe view of Sakurajima from the large public bath was wonderful.

  • 4.17
    taka0516

    Not as good as expected.

    It’s difficult to serve yourself at the breakfast buffet. The seating is cramped, and the dining area feels like a cafeteria. It feels stressful. There’s a wide variety of dishes and I’m satisfied with the selection, but it was a bit disappointing for a relaxing trip (><).

  • 5.00
    ginbaika

    My Kagoshima: Shiroyama Hotel

    This is Shiroyama Hotel, which I’ve been visiting over the past three years. This episode is about their hospitality… One day in June, I was meeting my family from Miyazaki in the Hotel lobby. With two small children, getting around isn’t easy for them. When they arrived at the entrance and asked about parking, a staff member kindly guided them, saying, “This way, please!”… As I watched them off afterward, I was amazed—because it was a spot that looked like it would be reserved for welcoming VIP guests. I was truly surprised. Our family car is a box-type vehicle—not a luxury car. I was deeply moved by their thoughtfulness. They didn’t judge by the person or the car; they simply considered what would help us most, and that meant a lot to me. To everyone at Shiroyama Hotel: thank you very much. We’ll be back again.

  • 5.00
    〇ちゃん

    This Hotel offers ou...

    This Hotel offers outstanding hospitality from arrival before check-in to the farewell after check-out. My spouse and I stayed one night in a Forest Twin with breakfast and dinner included. The Room was spacious with lovely interior design, and the Onsen bathing area was large with silky-smooth water quality; you can also see Sakurajima from the open-air bath and relaxation space. Above all, we were impressed that the staff were constantly cleaning. We had dinner at Yamashiro Gardens Suiren. It was a kaiseki menu, and everything was delicious. The eel in particular was tender and excellent, and the service was wonderful. The popular breakfast truly lives up to the Hotel’s reputation, with a wide variety of options. There were so many things we wanted to try, but we couldn’t finish them all. Here as well, the staff were attentive, making it very pleasant to use. Overall, this is a very high-quality Hotel in every respect. If possible, we would love to stay again.

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