รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel New Otani Makuhari

Even though it's New Otani...

The building and Facility have a historical charm, but everything was clean, and the hospitality was excellent. The view from the window, the sushi dinner, and the breakfast buffet were all very enjoyable and delicious. However, on my way out of the parking lot to the main road, I was suddenly stopped by a Hotel staff member who appeared in front of my car. After stopping, I was instructed to let a van parked at the back entrance of the Hotel exit first. It seemed like someone familiar with the staff as they exchanged friendly bows before letting them go ahead. I was surprised to be stopped like that; even when I looked at the staff for an explanation, they only gave me an unfriendly hand signal to proceed afterward. Was it really necessary during a busy morning to stop a moving car just so another parked vehicle could leave first? There were no other cars around; if I had gone first, it wouldn’t have caused any significant delay for anyone else. Although it’s a minor issue, such incidents make me hesitant about visiting places like Tokyo's New Otani again in the future. This kind of inexplicable favoritism left me disappointed because everything else had been great until then—especially since this came from what seemed like an experienced senior staff member—it made it all more surprising and disheartening.