รีวิวและความประทับใจจากผู้เข้าพักที่ Kobe Bay Sheraton Hotel & Towers

About Check-out

I always have a comfortable stay here. This time, I chose the French spa cuisine plan and was very satisfied, enjoying both the Onsen and the French cuisine. However, I felt uncomfortable at checkout and would like to request an improvement. While I was waiting at the designated waiting area mark, one of the checkout staff assisted someone who arrived later and was not in line before me, which I found unpleasant. If a waiting area is provided, I would like staff to be aware of it and guide guests accordingly. As I plan to stay at this Accommodation again in the future, please ensure that this does not happen again.