รีวิวและความประทับใจจากผู้เข้าพักที่ Kobe Bay Sheraton Hotel & Towers

Our family stayed fo...

Our family stayed for two nights. We love this Hotel and have stayed many times because of the free-flowing natural Onsen, delicious meals, and comfortable atmosphere. During our stay, the elevator stopped due to an earthquake, but we were quickly able to move using a private elevator. The calm, reassuring response showed how well prepared and trained they are for emergencies—very impressive. There was also an announcement when the elevator service was restored, and it seemed there was no major confusion inside the Hotel. However, our elementary-school child felt scared by the siren over the broadcast system, so I think it would be better not to use a siren when service is restored. In any case, this stay reaffirmed how safe and reliable it feels here, and we would like to stay again.