รีวิวและความประทับใจจากผู้เข้าพักที่ Kobe Bay Sheraton Hotel & Towers

Club Floor Accommodation

I stayed on the Club Floor, but check-in was at the same front desk as general guests. It was very crowded, so I had to wait quite a while. The Club Lounge was also crowded, and the air conditioning wasn't working well, so I asked the staff to adjust it. The natural onsen was excellent, but there were fewer hairdryers in the changing room than chairs, so I dried my hair in my room. Breakfast required a 30-minute wait as well. Considering it was summer vacation season, the crowding is understandable; however, compared to other hotels' Club Floor Plans, there wasn’t much special treatment offered here, which was a bit disappointing.