รีวิวและความประทับใจจากผู้เข้าพักที่ Kobe Bay Sheraton Hotel & Towers

Violation of manners

There were many disappointing aspects during this stay. The bath manners of foreign guests were the worst. Several bath towels and even a gown were left abandoned by the bathtub. Although I didn't see it, I don't think they washed their bodies before soaking in the bathtub. I think it's necessary to hand out a manners sheet at check-in. As for the charcoal-grilled beef at the dinner buffet, I would have liked a slightly higher quality of meat. The staff at the morning coffee service, whom we've known for a while, provided a calm service and a smile, which left a good impression, as my wife and I discussed. I understand it's difficult with rising prices, but since this is our favorite hotel, we hope for improvements.