รีวิวและความประทับใจจากผู้เข้าพักที่ Kobe Bay Sheraton Hotel & Towers

The hotel staff were...

The hotel staff were kind and pleasant, and the facilities were wonderful, but the clientele was somewhat questionable. I was alone and wanted to relax in the club lounge, but it was very crowded, and I could only use it for 15 minutes. Despite the crowd, I overheard a family sitting next to me saying they were allowed to use it for 2 hours, and I felt a lack of customer manners. The staff were working hard, and I felt a sense of contradiction. The room was clean and comfortable, but it wasn't perfect due to construction in the room across. I used the breakfast and dinner buffet, and the dinner salad, rice, curry, and breakfast omelet were good. Overall, if the hotel raised its rates and improved the hospitality of the buffet, lounge, Onsen, and the entire hotel, it could become a wonderful hotel. It was disappointing because the staff and facilities were good.