รีวิวและความประทับใจจากผู้เข้าพักที่ Nasu Onsen Sanraku

The thoughtful hospitality at this wonderful Ryokan is exceptional.

This was my first time being able to book a twin Room with an open-air bath, and I stayed for two nights. I’ve visited several times, and it’s a wonderful Accommodation—refined cuisine and excellent service. I used to come here with my mother, but she passed away last year, so after the funeral I stayed here again when I had errands in Utsunomiya. With two nights, you can truly relax. On the day of arrival Utsunomiya had heavy snowfall and I worried we might not be able to drive, but it was fine by the afternoon. This time I came to Utsunomiya for the first anniversary of my mother’s passing, and when I mentioned that we had returned to this Ryokan again, they prepared an offering meal in her memory. I was genuinely surprised—there are no Ryokan that provide service like this. It seems it was arranged through the head chef and the staff member in charge; even the manager apparently didn’t know. This is a truly outstanding Japanese-style Ryokan. Normally you would never receive such consideration. No wonder it’s said to be number one in Tochigi Prefecture. The calm male staff member who assisted us was also excellent—his manners and movements really conveyed Japanese hospitality. At the entrance to the tatami dining room there is both wooden flooring and tatami; staff bring dishes in from the wooden side (perhaps because spills can be wiped up easily?). When I asked why, he explained that staff enter from the wooden flooring while guests enter from the tatami side. I didn’t know that—very educational. One suggestion: please place a stand light on top of the refrigerator near the entrance—it’s quite dark there. The ability to adjust the temperature of the open-air bath is wonderful as well.