- หน้าแรก
- ทั่วประเทศญี่ปุ่น
- คิวชู
- ฟุกุโอกะ
- ฟุกุโอกะ โดม · สวนโอโฮริ
- Hilton Fukuoka Sea Hawk
- Hilton Fukuoka Sea Hawk รีวิว
- 血行促進抜け毛を防ぐรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hilton Fukuoka Sea Hawk
- ห้องพักและสิ่งอำนวยความสะดวก3.67
- สิ่งอำนวยความสะดวก3.81
- การบริการลูกค้า3.91
- อาหาร3.97
- น้ำพุร้อน・อ่างอาบน้ำ3.41
- ความพึงพอใจ3.75
An arrogant, complacent attitude toward guests is unacceptable.
I stayed in a different Room from my friends while we attended an exhibition game. However, there was a very long line at the front desk from the moment of check-in. There was no visible effort by the Hotel to fix the situation, and no explanation to the guests waiting in line. The service felt as if they were saying, “If you stay at Hilton, it’s only natural to wait.” I ended up waiting in line for a little over an hour. This kind of poor response would be unthinkable at Hotels in Tokyo. The Room also had not been properly cleaned—there were hairs and lint scattered on the bed and in the corners of the bathroom. It felt like I had been assigned a Room that hadn’t been used for a long time. After checking into the Room, I missed my chance to request a change due to needing to go watch the game, and it ultimately felt like I stayed at a Hotel that was simply expensive for what it offered. I will not return.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า1
- อาหาร－
- น้ำพุร้อน・อ่างอาบน้ำ2
- ความพึงพอใจ1
- 9/6/2026～
- 2 คน 2 ห้อง
- Hilton Double Room (Non-Smoking)
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear Mr./Ms. Blood Circulation Promotion Hair Loss Prevention, Thank you very much for choosing Hilton Fukuoka Sea Hawk and for taking the time to complete our survey. We sincerely apologize for the many unpleasant experiences you encountered during your stay, despite it being a special Accommodation opportunity to enjoy a baseball game with your friends. We are truly sorry that we kept you waiting for an extended period upon arrival and that our guidance and communication during that time were insufficient. We deeply regret that we failed to provide appropriate explanations and consideration according to the situation, which should have helped reduce your burden as much as possible. In addition, we sincerely apologize that the condition of your Room was not properly cleaned, leaving you disappointed from the moment you arrived. This should never happen in a space where guests are meant to feel safe and comfortable. We take your feedback very seriously and will review both our service operations and cleaning standards, returning to basics as we work to make improvements. Thank you again for sharing your honest feedback.