รีวิวและความประทับใจจากผู้เข้าพักที่ Hilton Fukuoka Sea Hawk

The lounge is available for use in 1-hour increments from the start.

At 6 PM, I was told from the beginning that "the lounge is limited to one hour," rather than being informed only if it was crowded. If this is the case, it should be clearly stated in advance. Had it been mentioned, I would have chosen another Hotel. If you truly care about your customers, shouldn't you provide accurate options? I believe all descriptions on the website should be updated. I've stayed at various Hotels, but this was my first time being told about a one-hour limit. At 7 PM after an hour had passed, there were empty seats in the lounge, but I left. Regarding sushi dinner reservations, I was told that "the restaurant is busy and available times are either 6:30 PM or 8:30 PM." However, when I arrived at 8:15 PM, the restaurant was nearly empty. At breakfast on the first floor, when I asked for a spinach omelet from the person making them, they responded in a harsh tone saying "I also need to prepare rice balls now so please wait a moment" (despite no other customers waiting). When I then said "I'll have a cod roe omelet instead," they repeated exactly the same phrase again with no change in tone. After some time passed another staff member came to assist with making omelets (making two people total), and as a result of their lack of memory regarding my previous order for cod roe omelet—I had to place my order again with this new person. Based on their pronunciation they seemed Japanese; however someone might want to teach them how best respond during such situations. I did not use Onsen facilities so cannot comment on them.