รีวิวและความประทับใจจากผู้เข้าพักที่ Hilton Fukuoka Sea Hawk

(จังหวัดฟุกุโอกะ/โมโมจิฮามะ มิซูโฮะ เพย์เพย์โดม ฟุกุโอกะ) [ทั้งหมด 1052 ห้อง]
คะแนนรวม
3.75
(130)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.67
  • สิ่งอำนวยความสะดวก
    3.81
  • การบริการลูกค้า
    3.91
  • อาหาร
    3.97
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.41
  • ความพึงพอใจ
    3.75
4.50
バロン***

I used it for attending a live event.

This time, I booked an Executive Twin on the 30th floor to attend a live event. It was a room on the dome side, similar to last time, so I would have preferred a room on the Fukuoka Tower side. Regarding the room's facilities, there was an air purifier, but I was concerned about the dirt at the bottom of the water tank and the blackening at the bottom of the shower curtain in the bathroom. Other than that, there were no particular issues. I was able to have breakfast in the lounge on the 33rd floor and enjoyed a leisurely breakfast. Although I was able to check in at the hotel early, I was unsure which line to stand in to receive the key. Additionally, since there was only one person handling the key distribution at first, those who checked in normally completed their procedures faster. I thought it would be better to regularly check the allocation of staff at the front desk. Regarding inquiries, I was able to use LINE and received quick responses, which was great. I also received prompt replies to various inquiries before my stay, allowing me to use the service with peace of mind. I would definitely like to use it again next time.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5
  • 7/12/2024~
  • 2 คน 1 ห้อง
  • 30th Floor Executive Twin (Non-smoking)
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for always choosing Hilton Fukuoka Sea Hawk. We apologize for not being able to provide you with a Room on the Fukuoka Tower side as per your request. We also sincerely appreciate your feedback regarding the Facility. We will strive to improve the cleaning of air purifiers and shower curtains. We will pay the utmost attention to ensure that you have a comfortable stay. Thank you for your valuable feedback regarding breakfast and the check-in process. To alleviate congestion during check-in, we will review staff assignments and work towards providing smoother service. We are pleased to hear that our assistance via LINE was helpful. We will continue to strive for prompt responses, so please feel free to contact us if you have any questions. We look forward to welcoming you again. Thank you for your continued support.

ดูรีวิวทั้งหมดของHilton Fukuoka Sea Hawk