รีวิวและความประทับใจจากผู้เข้าพักที่ The Westin Miyako Kyoto

This highly recommended Hotel is still staffed by top-class professionals.

This was our second stay, as we were visiting my parents’ grave. I was surprised and truly moved that the breakfast venue staff seemed to have been informed as well—they greeted me with something like, “Thank you as always. It’s been a while since your last visit.” It was disappointing that check-in and check-out can no longer be done in the lounge, and that the variety of desserts during afternoon tea time has decreased significantly. However, the most important thing—the Hotel’s genuine spirit of hospitality—remains unchanged. Just before check-out, my eldest daughter suddenly felt unwell and couldn’t stand up. It seemed to be because we had forgotten her regular medication. While my son-in-law rushed over by Shinkansen with the medicine and my husband came to pick us up by car, you kindly allowed us to continue using our Room. Although it was a Room already assigned to the next guest, you made arrangements for us. I was very anxious due to this last-minute trouble before check-out, but your support truly helped us. Thank you very much. I’m also sorry for any inconvenience we caused. We have already made a Reservation for our next stay during the autumn equinox week—this time with my younger daughter.