รีวิวและความประทับใจจากผู้เข้าพักที่ The Westin Miyako Kyoto

It was my first use ...

It was my first use in a while. It was a reservation at the last minute before the late checkout option with IKYU was no longer available. It's a bit disappointing. Checkout was at 12:00, but I received the following email separately, and I appreciated that they made it clear that my request might not be accommodated. "We understand you have requested a late checkout at 15:00, and we will do our best to accommodate this based on availability. However, please note that use of the club lounge after checkout is not possible." As a Diamond member of IKYU, I found the benefit to be the ability to wait in a sofa seat during check-in and the availability of drink services. The staff who assisted me at the reception was pleasant and displayed high hospitality. Regarding the lounge staff, there seemed to be some variation in customer service skills. In Kyoto, it seems that there is a shortage of staff everywhere, and many are still in training, so I look forward to their growth in the future. My daughter, who couldn't use the lounge during the light meal hours, had pasta from in-room dining, and both the service and the meal were excellent. I found it appealing to enjoy light meals in the room. Thank you. The availability of a spa and pool was also one of the attractions. The lounge was crowded only during the 17:00-19:00 time slot, and there was a one-hour usage limit and a wait, which was a bit inconvenient. The purpose of this visit was to use the spa, have breakfast, and use the lounge, so I was generally satisfied. At the breakfast venue, I would like to express my gratitude to the person who guided us with considerate service. They smoothly cleared the plates, allowing us to have a pleasant time. I will consider using Marriott-related cards in the future, but I would like to visit again.