รีวิวและความประทับใจจากผู้เข้าพักที่ The Westin Miyako Kyoto

There was inconsistency in the service.

The breakfast and dinner service had many staff members, but only a few provided good service. While everyone was patrolling and checking their surroundings, they didn't notice that my water was empty and I was in need. When I finally spoke up, the staff member, despite me still being in the middle of my meal, asked, "Are you done?" without listening to my request. It was disappointing that the basics of hospitality and service were lacking. However, the front desk staff and the satellite concierge who helped transport my luggage to Kyoto Station provided excellent service. I hope for service that reflects the spirit of hospitality and exceeds the value of the price. Despite this, it was a Hotel I would like to visit again. Thank you very much. It is truly a wonderful Hotel.