รีวิวและความประทับใจจากผู้เข้าพักที่ The Westin Miyako Kyoto

I felt that the lack of signage in the facility was a bit unhelpful.

Please display a large red arrow and the words "Step Present" at the step from the entrance of the large public bath to the locker in the changing room. Without my glasses in the bath, I couldn't see it clearly and thought it was flat, only to step down hard with my bare feet. Fortunately, I wasn't injured, but it was dangerous. Please write clear and large instructions on how to use the faucets, showers, and hairdryers near their respective locations. I couldn't find any instructions and tried to use them on my own, but they wouldn't work. I struggled, especially with the hairdryer, to the point of almost giving up. At such times, there were no staff around, and I felt awkward walking around in a state of undress looking for someone to ask, so I gave up. My elderly mother said the path to the large public bath was like a maze, and she got lost. I also got slightly lost. After searching thoroughly, I found some signs, but they were not noticeable. I would like more arrows and explanations displayed prominently. According to other guests' reviews, there seem to be many repeat visitors who are familiar with the layout and how to use things, so they probably don't need signs. If the hotel were to display large, colorful signs everywhere, it might be considered "not stylish" or "a bit off" for a luxury hotel. The hotel's thinking might be that repeat visitors won't have trouble, and if style and ambiance are prioritized, then that's understandable. The staff's service and consideration were excellent, and my mother and I were very grateful for the staff of the Miyako Hotel. The morning newspaper service, which has become rare recently, was a delight for newspaper lovers. The staff kindly assisted with bedding consultations, allowing us to sleep comfortably and warmly. The breakfast content, taste, and staff service were excellent, and we enjoyed it. I've written at length about some not-so-good things, but this is just my personal impression as a first-time guest at this hotel. Everyone has different feelings and expectations from a hotel, and the hotel has its own philosophy. I apologize if the wonderful hotel staff, who took such good care of us, feel offended by my comments. Thank you very much for allowing my mother and me to have a pleasant stay. We are very grateful for your hospitality.