รีวิวและความประทับใจจากผู้เข้าพักที่ The Westin Miyako Kyoto

I used the club floo...

I used the club floor of another hotel and was very satisfied, so I decided to use this hotel this time. The exterior is old, but the interior and rooms are very clean, as expected from a long-established hotel. The bath was also very pleasant to use. And the club lounge, which I was most looking forward to. Disappointment from the moment I entered. I was ignored by the staff. Not just by one person, but by several. Even when clearing the plates, they were silent. And they had a sullen look on their faces. Did I do something wrong? I thought about it, but since it was from the moment I entered, I couldn't think of anything. And when I went to pour tea from the pot, a male staff member was cleaning or doing something with the coffee machine next to the pot, and had placed tools in front of the pot, so I couldn't use it and waited beside him (he glanced at me when I arrived, so he noticed), but he continued working without moving aside. I finally said "excuse me" and he moved to the right, but again, without a word. I have stayed at various hotels before, but I have never been ignored. Even at hotels priced below the Westin, I have never been ignored. The staff who guided me to the front desk and my room were very kind, and I thought they were as expected, so this incident was even more shocking. (When I visited at a different time, I was served normally.) I probably won't visit again.