รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Prince Hotel Osaka Bay

A stay you’ll want to repeat!

I visited because IKYU had an affordable Plan with lounge access, and I was also interested after attending a wedding here back when it was the former Hyatt Regency—the interior and exterior felt beautifully grand. At check-in, we arrived at 3:00 PM and there was a short line, but since it was lounge check-in we were guided to the 28th floor. It was great for families: we could sit down and enjoy drinks and sweets. Our child was obsessed with the fruit, which we really appreciated. The staff member assisting us was foreign, but polite, hardworking, and left a very positive impression. Other international staff were also smiling and kind to our child. The food during the evening alcohol service (from 17:30), when children are not allowed in the lounge, was more than enough as snacks to go with drinks. We also caught a beautiful sunset. Some Reviews say it may not be enough if you want a full meal, but I think you can easily supplement that at an in-house restaurant or the convenience store on the basement level. After 19:30 there were several whiskey options as well, and we enjoyed them with the chocolate that was served. Since we have a child, my husband and I took turns so we could both enjoy the lounge. Our child especially loved the Family Lounge on the 2nd floor. There are books, toys, a tent, TV, and a mat area where babies can crawl around. The only minor disappointment was that the Nintendo Switch wouldn’t work—it kept shutting off even after charging. While our child played with blocks, adults could relax with coffee available in the space. Booking time slots for the indoor pool online is a bit of a hassle, but it’s spacious and they have life jackets for kids—we had plenty of fun. We also used our IKYU Diamond member drink benefit at Basilico (the Italian restaurant) and got to try an uncommon Italian draft beer. The food was delicious too. One downside—possibly due to being understaffed—was that although I requested amenities via QR code, they took quite a while to arrive and I ended up calling the front desk. It’s best to request them well in advance. Despite that complaint overall—the Hotel’s interior design, Room facilities/equipment quality of service from staff offered excellent value for money—and our child loved it as well—so we will definitely return. We plan to visit again in August.