รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Prince Hotel Osaka Bay

(โอซาก้า/เพียง 1 สถานีจากสถานียูเมะชิมะ・โคสโมสแควร์) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.34
ดี (415)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.45
  • สิ่งอำนวยความสะดวก
    4.43
  • การบริการลูกค้า
    4.45
  • อาหาร
    4.14
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.18
  • ความพึงพอใจ
    4.36
4.83
おいしいし

The Diamond upgrade is amazing.

I had reserved a 40 m² Room, but thanks to a Diamond upgrade I was moved to an 80 m² Room and was able to relax. The Room was very clean. There were bath salts in the bathroom, and I enjoyed a long soak while taking in the view. For breakfast, the frozen yogurt was delicious. I had been looking forward to the bagels because they were great last time, so it was disappointing that they were no longer available. In the club lounge during nightcap time, I was happy to find chocolate sticks with orange peel. When I was looking for plain milk in front of the café au lait machine, a staff member kindly spoke to me. That machine didn’t have plain milk, but they brought some separately to my seat, which I really appreciated. The pool water temperature was a bit cold, but I’m glad the jacuzzi—previously under adjustment—was available this time. One concern: the cover on one of the jacuzzi jet buttons was cracked and seemed like it could cut someone’s finger. Please remove any broken covers and make sure the buttons are safe and easy to press.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 4/3/2026~
  • 2 คน 1 ห้อง
  • [Non-Smoking] Club Deluxe Twin
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Grand Prince Hotel Osaka Bay. We also sincerely appreciate you taking the time to share your feedback. We are delighted to hear that you were able to relax thanks to the Room upgrade, and we truly appreciate your kind comments regarding the cleanliness of the guest Room, your bath with our bath salts, the frozen yogurt at breakfast, your time in the club lounge, and our staff’s service. On the other hand, we sincerely apologize that we were unable to provide the bagels you were looking forward to, and that you experienced inconvenience and concern regarding the pool water temperature and the button cover on the jacuzzi. We will share your valuable feedback with the relevant departments and will work to improve our services and further strengthen safety management. We would be grateful if you could continue to share your valuable feedback with us. We look forward to welcoming you again at Grand Prince Hotel Osaka Bay.

ดูรีวิวทั้งหมดของGrand Prince Hotel Osaka Bay