รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Prince Hotel Osaka Bay

(โอซาก้า/เพียง 1 สถานีจากสถานียูเมะชิมะ・โคสโมสแควร์) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.34
ดี (415)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.45
  • สิ่งอำนวยความสะดวก
    4.43
  • การบริการลูกค้า
    4.45
  • อาหาร
    4.14
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.18
  • ความพึงพอใจ
    4.36
4.67
F2003GA

My family of three s...

My family of three stayed just after the New Year holidays. At check-in, we were given an explanation of the Diamond member benefits and they took good care of us, so we had a very comfortable stay. The lounge service was also great—the staff were kind, and we enjoyed chatting while looking at the Expo Grand Roof Ring through the window. One disappointing point was that at breakfast, there was jam spilled by the previous guest on the seat we were shown to, so I wiped it off myself before sitting down. It was crowded, but please check not only the tables but also the seats. We look forward to staying again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5
  • 4/1/2026～
  • 3 คน 1 ห้อง
  • [Non-Smoking] Club Deluxe Twin
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Grand Prince Hotel Osaka Bay the other day. We also sincerely appreciate you taking the time to share your feedback. Thank you again for choosing our Hotel for your family stay. We are delighted to hear that you had a comfortable experience with the guidance on Diamond Member benefits at check-in and the services in our Club Lounge. We are also pleased to know you enjoyed a wonderful time while viewing the Expo’s Grand Roof Ring, which truly warms our hearts. On the other hand, we sincerely apologize for the inconvenience and discomfort caused by insufficient cleaning of the seat we guided you to at breakfast. Even during busy periods, we should have thoroughly checked not only the table but also the seating area; we regret that our attention was lacking. We take your comments seriously and will work to prevent a recurrence. Nevertheless, we are truly grateful for your kind words that you “look forward to staying again.” All of us will continue striving to provide an even more comfortable stay on your next visit. We sincerely appreciate your continued support of Grand Prince Hotel Osaka Bay.

ดูรีวิวทั้งหมดของGrand Prince Hotel Osaka Bay