รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Prince Hotel Osaka Bay

(โอซาก้า/เพียง 1 สถานีจากสถานียูเมะชิมะ・โคสโมสแควร์) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.34
ดี (413)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.44
  • สิ่งอำนวยความสะดวก
    4.43
  • การบริการลูกค้า
    4.44
  • อาหาร
    4.14
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.17
  • ความพึงพอใจ
    4.36
4.33
サジタ

We stayed here while our child was taking entrance exams.

This was our first stay, for my child’s entrance exam. The club lounge was fairly good, except that there was no draft beer server. Having beer in bottles is a plus (canned beer isn’t great, in my opinion). There was also a reasonably wide selection of alcohol, such as gin and whisky. The appetizer-time offerings until 19:30 were plentiful—enough to serve as dinner. My daughter ordered room service, and the portion was generous and the delivery was fast. I felt the Room amenities were limited. There was no toner or emulsion provided in the Room, so we had to ask staff to bring them. Also, the female staff at the front desk and concierge did not smile much. The male staff were pleasant.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5
  • 27/1/2026～
  • 2 คน 1 ห้อง
  • [Non-Smoking] Club Deluxe Twin
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Grand Prince Hotel Osaka Bay. We also sincerely appreciate you taking the time to share your feedback. We are truly grateful that you chose our Hotel for this important occasion for your child. Regarding the Club Lounge, we are delighted to hear that you were satisfied with the food and beverage selection, as well as the speed and portion size of our room service. We hope it helped make your stay more comfortable. On the other hand, we sincerely apologize for any inconvenience caused by insufficient guidance regarding in-room amenities. We also regret that the service provided by our front desk and concierge staff did not meet your expectations. We take your comments seriously and will work to improve our service through further staff training and corrective measures. Thank you again for sharing your honest impressions. We will continue striving to be a Hotel where guests can stay with peace of mind. We look forward to welcoming you again at Grand Prince Hotel Osaka Bay.

ดูรีวิวทั้งหมดของGrand Prince Hotel Osaka Bay