รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Prince Hotel Osaka Bay

(โอซาก้า/เพียง 1 สถานีจากสถานียูเมะชิมะ・โคสโมสแควร์) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.34
ดี (415)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.45
  • สิ่งอำนวยความสะดวก
    4.43
  • การบริการลูกค้า
    4.45
  • อาหาร
    4.14
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.18
  • ความพึงพอใจ
    4.36
3.50
くまさん2

As last month, I sta...

As last month, I stayed with lounge access. There was no Room upgrade for IKYU Diamond this time, which was a bit disappointing, but since it was a Saturday, I understand. Still, I was able to check in early and enjoy a late checkout, so I had a very relaxing stay—thank you. The Room also had a great view with sunflowers. I believe bathrobes used to be provided in the Room, but they have been gone since around my last stay. I can request one and have it brought to me, but for the club floor, I would prefer them to be provided in the Room. I love the lounge—it is always comfortable. There were many guests this time as well, but everyone was quiet, which was nice. One concern: perhaps there was a new staff member? The perfume scent was quite strong and not one I like, so it bothered me. It did not bother me much on the first day, but around midday on the second day it became very noticeable. For breakfast, we can join the waitlist via QR code, but even though I was second in line it did not move at all. When I went directly to the restaurant, I was seated without any issue. Is the system working properly? It is a convenient system when it works well, so please ensure it functions correctly. Also, at check-in—do you really need to take my credit card for a deposit/hold? It feels like a hassle every time. Most other hotels do not do this anymore these days... Please consider reviewing this going forward.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร3
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4
  • 24/1/2026~
  • 2 คน 1 ห้อง
  • [Non-Smoking] Club Deluxe Twin
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Grand Prince Hotel Osaka Bay. We also sincerely appreciate you taking the time to share your feedback. We are delighted to hear that you enjoyed the view from your Room and your time in the lounge. At the same time, thank you for your valuable comments regarding the availability of bathrobes, the fragrance worn by lounge staff, the breakfast QR-code queue system, and the credit card deposit at check-in. We will take your feedback into consideration as we continue to improve our services. Our entire team will continue striving to ensure a comfortable stay, and we look forward to welcoming you back to Osaka Bay again soon. We sincerely appreciate your continued support of Grand Prince Hotel Osaka Bay.

ดูรีวิวทั้งหมดของGrand Prince Hotel Osaka Bay