รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Prince Hotel Osaka Bay

Grand Prince Hotel Osaka Bay

It was a very disappointing Hotel in many ways. Check-in was neither good nor bad, but we had to ask where the elevator to the Room was, as it wasn't explained (there is no elevator near the check-in counter). The amenities we requested in advance were properly prepared. Thank you for that. The size of the Room and the feel of the bathroom were good, but detailed cleaning was not thorough. The grout in the shower room tiles, bathtub, and sink were not cleaned properly. It felt unpleasant, so I cleaned them myself using a provided toothbrush. We stayed for 9 nights here, and around the 3rd or 4th night, I noticed that an emergency window had been left open. Since this Room gets morning sunlight, we kept the curtains closed and didn’t notice earlier. I immediately contacted concierge to have it locked; however, I was shocked by their poor sense of security. Upon checking around our Room further, there was dust all over under the bed as well. Additionally, there is a shuttle bus between this Hotel and Osaka Umeda station; however, after evening hours it only runs once per hour which is very inconvenient. Given that this place carries "Prince Hotel" in its name, I expected something better... but it turned out to be very disappointing overall.