รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Prince Hotel Osaka Bay

(โอซาก้า/เพียง 1 สถานีจากสถานียูเมะชิมะ・โคสโมสแควร์) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.34
ดี (415)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.45
  • สิ่งอำนวยความสะดวก
    4.43
  • การบริการลูกค้า
    4.45
  • อาหาร
    4.14
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.18
  • ความพึงพอใจ
    4.36
4.50
&Joe

An excellent hidden Hotel

This was my first stay, but the quality was comparable to high-end Japanese hotels and foreign brands around Umeda. As expected, the former Hyatt is different. The quality of the Facility is 5 stars. I stayed for two nights from Monday and liked it so much that I extended my stay. They properly reflected the IKYU Diamond benefits, upgraded me to a Room twice the size at 80 square meters, and kindly accepted my requests for a 20% off restaurant coupon and late checkout. The downside was that, perhaps due to its remote location, the occupancy is limited when there are no events nearby. The in-house restaurant was closed on Monday and Tuesday, so I relied on Room service. There were few staff, and it was a bit lonely without a bar to have a drink at night. Also, it was puzzling that while the gym and pool were free to use, only the bath was charged. However, the quality of Room service was very high, and I enjoyed a luxurious meal in a comfortable Room. The staff were well-trained, calm, and I was able to concentrate on work quietly. The round-trip shuttle from Umeda is convenient, and I would like to use it as my regular Property in Osaka in the future. It's a good Hotel, so it deserves to be more popular.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4
  • 18/12/2024~
  • 1 คน 1 ห้อง
  • *Renovated Room* [Non-Smoking] Deluxe Twin
  • ไม่มีอาหาร

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for using Grand Prince Hotel Osaka Bay the other day. We would also like to express our gratitude for taking the time to post your feedback. We are very pleased and honored to hear that you enjoyed our hotel. For us, nothing brings more joy and encouragement than satisfying our guests. We deeply apologize for not meeting your expectations regarding the dining restaurant and spa. We will share your feedback with the relevant departments and strive to provide content that will fully satisfy our guests. Although our hotel is a little distance from the city, we aim to be a hotel where you can experience an urban resort while staying in Osaka. We will continue to make every effort to enhance and improve our services, as well as our facilities. We will continue to welcome you with heartfelt hospitality, and we sincerely hope you will continue to choose Grand Prince Hotel Osaka Bay.

ดูรีวิวทั้งหมดของGrand Prince Hotel Osaka Bay