รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Prince Hotel Osaka Bay

The building is very...

The building is very spacious and impressive, giving a sense of luxury. The staff is attentive, and I thought the service was very good. What concerned me was that during check-in, I was told that my room was upgraded because I am a Diamond member. I had reserved a Deluxe Double, but the room provided was also a Deluxe Double on the 12th floor. Deluxe Doubles should be available from the 6th to the 22nd floor. I was disappointed with the 12th floor but hoped for a good view, only to find a view of an apartment complex. I thought it might be a renovated room (the room was very clean), but there were several black scratches on the bathtub, and there was hardened limescale, so the bathtub was old. I wondered what the upgrade was. The late checkout also felt reluctant. Asking "Until what time will you stay?" is not something you would normally hear. Room upgrades and late checkouts for Diamond member privileges often don't work during busy periods, so it would have been better to be clearly refused. Also, since the coffee in the room is instant powder, I wish I could bring back drip coffee from the restaurant venue.