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- ซาคาเอะ · ฟุชิมิ · มารุโนอูจิ
- Nagoya Kanko Hotel
- Nagoya Kanko Hotel รีวิว
- marurunyรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Nagoya Kanko Hotel
- ห้องพักและสิ่งอำนวยความสะดวก4.63
- สิ่งอำนวยความสะดวก4.63
- การบริการลูกค้า4.72
- อาหาร4.56
- น้ำพุร้อน・อ่างอาบน้ำ4.40
- ความพึงพอใจ4.67
First stay on the Espacio Floor
There were both positives and negatives. The best part was how clean the lounge was. It’s spacious and open, check-in was smooth, and you can go straight to the adjacent lounge for afternoon tea. However, the quality of the sweets wasn’t as good as I expected—nothing like the level of luxury Hotel lounges in the Tokyo metropolitan area—so I felt it was a fairly standard selection and taste. Unfortunately, the food during cocktail time afterward was also underwhelming. The guest room is a wide layout, with BVLGARI amenities that feel luxurious, and I was happy to see a Repronizer hair dryer. The downtime service and staff were polite and left a great impression. What disappointed me was that the shower water pressure was quite weak, and the sink stopper is a push-in type—I personally don’t like touching it. I also wanted to make a spa Reservation, but while I was deciding it filled up. If you’re considering the spa, I recommend booking early. I wish this had been mentioned at reception—I didn’t expect all slots to be gone within 30 minutes, which was very disappointing. I didn’t use the gym or pool this time, but they looked very clean Facilities, so if there’s a next time I’d like to bring yoga wear or a swimsuit and enjoy my Hotel stay more. I was looking forward to breakfast as well; it wasn’t particularly good or bad overall, but the freshly made onigiri prepared on request felt special and tasted great.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร3
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ3
- 5/9/2026～
- 2 คน 1 ห้อง
- Espacio Superior Double
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying on the Espacio Floor at Nagoya Kanko Hotel. We also sincerely appreciate you taking the time to share your valuable feedback regarding our facilities and services. We are delighted to hear your kind comments about the openness and cleanliness of the club lounge, the in-room amenities and hair dryer, and our staff’s service. We are also pleased that you enjoyed the breakfast onigiri, which is a great encouragement for our chef. On the other hand, we sincerely apologize for not meeting your expectations regarding the quality of the sweets and dishes in the lounge, as well as the breakfast selection. We will share your feedback with our food and beverage team and work to improve both variety and taste. We also deeply apologize for the significant inconvenience and discomfort caused by issues with the shower facilities and your spa Reservation. Going forward, we will ensure thorough information sharing regarding spa congestion and strengthen staff training so we can provide proactive guidance tailored to each guest’s needs. We take your comments about in-room Facilities seriously as well, and will use them as valuable input for future renovations. Encouraged by your words—“If there is a next time, I would like to enjoy the gym and pool too”—we will continue striving to enhance our services so that you can be fully satisfied in every aspect on your next visit. All of us look forward to welcoming you again soon.
