รีวิวและความประทับใจจากผู้เข้าพักที่ Nagoya Kanko Hotel

(จังหวัดไอจิ/เดินจากทางออก 8 สถานีฟุชิมิ (นาโกย่า) เพียง 2 นาที) [ทั้งหมด 257 ห้อง]
คะแนนรวม
4.59
ยอดเยี่ยม (289)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.62
  • สิ่งอำนวยความสะดวก
    4.63
  • การบริการลูกค้า
    4.70
  • อาหาร
    4.54
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.39
  • ความพึงพอใจ
    4.66
1.67
キュルっと

I never want to go again.

I stay in Nagoya several times a year, but this Property was completely different from the Hotels I've stayed at before. The staff's response was terrible, and I never want to stay here again. Their condescending attitude and holding the Room door with one foot made me feel unpleasant just thinking about it. Even though I trusted what was written in the guest Room guide and made a Reservation, the Room I was guided to was different, and their response to this felt more like treating me as a complainer rather than offering hospitality. I had various plans and intended it as a preliminary inspection, but now I don't want to be taken care of by them. I thought it was an esteemed Hotel, but even ordinary Business Hotels have much better staff responses. If that's the case, I should have stayed at ANA Crowne Hotel (ANA Kuraun Hoteru), Prince Hotel (Purinsu Hoteru), or Gate Tower Hotel (Geto Tawā Hoteru) as usual. The Reviews seem to only mention good things; is it really such a good Hotel for everyone? This trip to Nagoya turned into an unpleasant memory due to the hotel's response changing many of my planned Plans. I wouldn't even give it one star if possible.

  • ห้องพักและสิ่งอำนวยความสะดวก2
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า1
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ1
  • 14/2/2025~
  • 2 คน 1 ห้อง
  • Comfort Floor Twin (24 sqm) Non-Smoking
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Nagoya Kanko Hotel. However, we sincerely apologize for the great inconvenience and unpleasant experience caused by discrepancies in the Reservation and the lack of consideration from our staff. We deeply reflect on this matter and will thoroughly educate our employees to ensure that such incidents do not occur again, aiming to provide services that satisfy our customers. We kindly ask for your understanding and forgiveness.

ดูรีวิวทั้งหมดของNagoya Kanko Hotel