รีวิวและความประทับใจจากผู้เข้าพักที่ Sapporo Grand Hotel

(ฮอกไกโด/เชื่อมต่อโดยตรงกับทางเดินใต้ดินจากสถานีซัปโปโร เดิน 10 นาที) [ทั้งหมด 494 ห้อง]
คะแนนรวม
4.46
ดี (221)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.46
  • สิ่งอำนวยความสะดวก
    4.39
  • การบริการลูกค้า
    4.64
  • อาหาร
    4.71
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.11
  • ความพึงพอใจ
    4.52
4.33
さわぺ

This was my first st...

This was my first stay, and the location was very convenient for getting to Sapporo Station as well as Odori and Susukino. The breakfast was delicious, and the staff were kind, so I had a very comfortable stay. The lounge on the 4th floor was also quiet, with tasty snacks and drinks always available, so I could stop by and relax between shopping trips. The only thing that concerned me was the smell of the shower curtain in the Room bathroom. Since I had a Multiple Night Stay, I thought it might be noticed during cleaning on the second day, but it remained unchanged—so is that smell normal? Everything else was excellent, which made this one point especially disappointing. After looking into it, it seems there are various Room types, so next time I will make a Reservation for a type with a separate bathroom. I would also like to stay a bit longer and enjoy the bar as well.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ5
  • 14/7/2026～
  • 2 คน 1 ห้อง
  • [Executive Floor] Large Hollywood Twin (Non-Smoking), 39 m²
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear Sawape, Thank you very much for staying at Sapporo Grand Hotel. We are truly honored to receive your kind comments regarding our access to Sapporo Station, Odori, and Susukino, as well as our breakfast and staff service. We are also delighted to hear that you had a comfortable stay in the 4th-floor lounge, which is wonderful news for all of us. On the other hand, we sincerely apologize for the unpleasant odor from the shower curtain in the bathroom. We also deeply regret that this issue was not improved during cleaning. Your feedback has been shared with our housekeeping team, and we will work diligently to prevent a recurrence. Regarding your request for a Room with a separate bathroom next time, we hope you will consider it. We would also be pleased to welcome you again and help make your time at our bar enjoyable. We sincerely look forward to welcoming you again. Sapporo Grand Hotel Accommodation Manager Katsuyoshi Tsumori

ดูรีวิวทั้งหมดของSapporo Grand Hotel